Customer reviews from samsonite.com
Samsonite - Freeform 21" Expandable Spinner Suitcase - White/Grey
Average customer rating
4.4
(565 Reviews)
Rating breakdown 565 reviews
5 Stars
428
4 Stars
57
3 Stars
21
2 Stars
23
1 Star
36
85%of customers recommend this product.
(
311 out of
368)
Customer Reviews for Samsonite - Freeform 21" Expandable Spinner Suitcase - White/Grey
Posted by: Emily T
from Charleston, SC
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I’ve just gotten back from my first airline trip with this bag and am very happy with it. The bag rolls well in the airport, the handle extends easily, and it fits in the overhead bins well. It also is more spacious than my last bag.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Carrie
from Missouri
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Plenty of space, sturdy piece of luggage and wheels roll smoothly in all directions
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Bryan
from New york, NY
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] It was a well research purchase and im glad i did it.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
2
Slightly too big for most airlines
on August 22, 2025
Posted by: Lillyw
Gender:Female
Nice suitcase, but slightly too big for almost every airline. You may be forced to check it at the gate for a small fortune if they are strict.
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, August 22, 2025
Hello, we appreciate your review and feedback. The product pages on our website should contain both the external and internal dimensions of all our products because we know how important it is for every traveler to have a suitcase that fits both their needs and belongings perfectly. That said, we're sorry to hear about your experience. We will reach out shortly to follow up and see if there's anything else we can do to assist.
Written by a customer while visiting samsonite.com
Posted by: Susan
from Apache Jct, AZ
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love this carry on! It holds everything in place and looks great doing it! The wheels spin freely and it's nice and lightweight.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
5
Awesome . Great product . Really great product. Re
on September 11, 2025
Posted by: Awesome
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Awesome, strong, light and beautiful . Great product
Written by a customer while visiting samsonite.com
Posted by: SOmarS
from Florida
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Super sharp looking luggage, but the white gets dirty really quickly. Also difficult to clean the white part of the luggage.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Lisa Ashley
from AZ
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] So cute! So fun!! So happy! So perfect! It makes me want to go on a million adventures!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com