Customer reviews from samsonite.com
Samsonite - Freeform 28" Expandable Spinner Suitcase - Black
Average customer rating
4.4
(
1,341
Reviews)
Rating breakdown
1,341
reviews
5 Stars
980
4 Stars
139
3 Stars
54
2 Stars
61
1 Star
107
80%
of customers recommend this product.
(
715
out of
896
)
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Customer Reviews for Samsonite - Freeform 28" Expandable Spinner Suitcase - Black
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Customer Rating
1
bad smell!
on
September 18, 2020
Posted by:
Unhappy customer
from
Los Angeles
The luggage came with a heavy plastic smell so I had to return it.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Verified Purchaser
Customer has been confirmed to have purchased the item from Best Buy.
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Customer Rating
5
Great purchase
on
October 21, 2020
Posted by:
Anonymous
from
Jersey City, NJ
Verified Purchase:
Yes
Love this size and the four wheels. Perfect for carryon!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Verified Purchaser
Customer has been confirmed to have purchased the item from Best Buy.
Verified Purchaser
Customer Rating
5
Good quality
on
October 26, 2020
Posted by:
Anita
from
Miami
Verified Purchase:
Yes
In purchases 3 of these and i really like the quality, it is also very spacious . I will definitely recommend.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Verified Purchaser
Customer has been confirmed to have purchased the item from Best Buy.
Verified Purchaser
Customer Rating
3
Key
on
April 29, 2021
Posted by:
Rosie
Verified Purchase:
Yes
I do not like the fact that even though it has a lock, I can’t have a key. Only TSA! Bull, it’s my suitcase.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Verified Purchaser
Customer has been confirmed to have purchased the item from Best Buy.
Verified Purchaser
Customer Rating
1
Locked
on
June 22, 2021
Posted by:
Melissa M
from
New York, NY
Verified Purchase:
Yes
Suitcase arrived locked and there were no instructions to unlock
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Verified Purchaser
Customer has been confirmed to have purchased the item from Best Buy.
Verified Purchaser
Customer Rating
1
Terrible service and communication
on
December 16, 2021
Posted by:
Anonymous
Verified Purchase:
Yes
I wouldn’t know. I ordered it over 2 weeks ago and it hasn’t even been processed yet…
Written by a customer while visiting samsonite.com
Verified Purchaser
Customer has been confirmed to have purchased the item from Best Buy.
Verified Purchaser
Customer Rating
2
Nice suitcase but no key or instructions
on
March 15, 2022
Posted by:
Janna
from
Longmont, CO
Verified Purchase:
Yes
Two stars for a nice and sturdy suitcase. But it came with no key and no instructions on how to open with the code, nor how to reset the code.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Verified Purchaser
Customer has been confirmed to have purchased the item from Best Buy.
Verified Purchaser
Customer Rating
4
Cool., I guess
on
April 14, 2022
Posted by:
Rico
Verified Purchase:
Yes
Nice suitcase still don't understand why they cost so much it's a piece of plastic with four wheels
Written by a customer while visiting samsonite.com
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