Customer reviews from samsonite.com
Samsonite - Freeform 28" Expandable Spinner Suitcase - Black
Average customer rating
4.4
(1,341 Reviews)
Rating breakdown 1,341 reviews
5 Stars
980
4 Stars
139
3 Stars
54
2 Stars
61
1 Star
107
80%of customers recommend this product.
(
715 out of
896)
Customer Reviews for Samsonite - Freeform 28" Expandable Spinner Suitcase - Black
Posted by: BrooilynGurl
from Brooklyn, NY
Verified Purchase:Yes
The carry-on is great size and good small compartments inside to store private toiletries. However, I give it a 4 stars because I think it is a bit taller than expected. I got two of this so that everyone in my family will have a small carry on we can fly without checking anything in.
However, these are definitely 1.5" taller than my existing small carry-on luggage.
However, these are definitely 1.5" taller than my existing small carry-on luggage.
Written by a customer while visiting samsonite.com
Posted by: Kayla
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] I will be using this luggage soon, and I can't wait! I love the color and expect it to last me years. Also, #sweepstakes
Written by a customer while visiting samsonite.com
Customer Rating
5
Love this case
on January 16, 2021
Posted by: Mari
from Austin, texas
[This review was collected as part of a promotion.] The free form 110 is a nice looking light weight case. My case is a green, very nice color. It will be easy to spot if at an airport. Spinner wheels make it easy to wheel around. It has a handle on the top and side so can be picked up either way. The inside is roomy, with a zipper lining. Very nice for packing. The built in lock makes it easy to lock. It would be better if the instructions for the lock would be outside the suitcase. Mine came locked and had to find instructions for opening and set the combination on the internet.
I will get a lot of use with this suitcase. I love it!
I will get a lot of use with this suitcase. I love it!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Tony G.
from Lansing, MI
Verified Purchase:Yes
Yet to use the bag, my wife is thrilled with its design and function. Purchased for its perfect size, this carry-on promises to be her go-to for car and air travel. She is on the road for 4-7 nights per month, so we expect this to last a few years, and it seems like it will. It is well built, and she loves the lay out. Add some of those packing pods and nice toiletry bag, and you're all set!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
4
Great Product, but Exceeds Airlines' Maximum Size
on December 16, 2024
Posted by: LuluBelle
from New Jersey
I like it and ordered it because I love the color. Unfortunately I will have to return it because I just found out (thankfully before my travel) that the overall measurement exceeds my carrier's maximum size specification for checked-in luggage). Most major airlines have a 62 in maximum limit, so this is not useful to me. I wish the product page would include this information.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: anonymousReviewer
from LA
Verified Purchase:Yes
Normally I don't write review unless I strongly like or dislike a product. This set is fine for its price. I wrote this review mainly because I keep getting spam email from Samsonite asking for my review and when I tried to unsubscribe from the email it constantly gives me an error page. I hate spam emails so here is my review.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: Eros
Verified Purchase:Yes
It failed my expectations of the product. Don't buy.
Response from samsonite.comBy Katie, eCommerce, December 21, 2022
Hello, thank you for your review, we appreciate the feedback.
Written by a customer while visiting samsonite.com
Posted by: Jordan
from Lincoln, NE
Verified Purchase:Yes
Haven't used my new suitcase yet but overall I'm highly satisfied with the quality and functionality. The only con I have is it was difficult to figure out how to open it once it arrived (it was shipped locked)
Pros: Easy To Access Items, Easy To Carry, Easy To Identify, Good Capacity, High Quality, Lightweight, Stylish
I would recommend this to a friend!
Written by a customer while visiting samsonite.com