Customer reviews from samsonite.com
Samsonite - Freeform 28" Expandable Spinner Suitcase - Black
Average customer rating
4.4
(1,341 Reviews)
Rating breakdown 1,341 reviews
5 Stars
980
4 Stars
139
3 Stars
54
2 Stars
61
1 Star
107
80%of customers recommend this product.
(
715 out of
896)
Customer Reviews for Samsonite - Freeform 28" Expandable Spinner Suitcase - Black
Customer Rating
5
Great features
on April 19, 2025
Posted by: Jeep
from Boston, MA
[This review was collected as part of a promotion.] I bought it last week. It is very light weight and look gorgeous.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Juana
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love it , easy to maneuver , beautiful color , off white, for many complements.
Written by a customer while visiting samsonite.com
Posted by: JoyceL
Verified Purchase:Yes
Lightweight, solid design, plenty of interior space - more than enough for 2 weeks of winter clothing. Really nice bag and I’m looking forward to taking it on its first international trip this week.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
5
Please make a medium!
on November 5, 2023
Posted by: RichRich
from New Jersey
Looking for new luggage set and this one is the clear favorite for me, however I’m not able to make a complete set because it does not come in medium. Will that eventually be added to the freeform collection?
Written by a customer while visiting samsonite.com
Customer Rating
5
Perfect Carryon
on October 9, 2025
Posted by: Pam S
from Boynton Beach, FL
[This review was collected as part of a promotion.] We have three different carryons. This by far is the best of all! It holds so much and it is so easy to wheel around. I highly recommend it!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
5
Marry Me & Fly Standby ✈️
on August 19, 2025
Posted by: FlygirlAK
from Texas
Gender:Female
[This review was collected as part of a promotion.] Was gifted a 2-pc Freeform Summer 2025. We travel a lot! The carryon is perfect for keeping up with my pilot. This baby has plenty of space, is lightweight, and rolls like a dream. I’ve had other brand hard cases break in the past. (If your man buys crummy luggage, dump both.) Samsonite is quality and flexible so it won’t snap or crack or break your heart. 👍
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
5
great carry on
on September 27, 2025
Posted by: Megan
Gender:Female
[This review was collected as part of a promotion.] I really like this luggage. It is made well and the color choices are beautiful. I’ve used it 3 times to travel and it’s holding up very well. I like that if you want to pack a little more you can unzip the luggage to expand it.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Queen Bee
from Verona, WI
Verified Purchase:Yes
Amazing luggage. The only reason for not giving a 5 star rating is both cases are missing pull tabs on the zippers inside the case.
I would recommend this to a friend!
Response from samsonite.comBy Marketing, February 23, 2021
Thank you for your feedback! The zippers on the lining intentionally do not have pull tabs as they aren't intended for consumer use. Because our luggage carries a ten-year warranty, we include a zipper just in case we need to repair the handle system or wheels. That way, we don't ruin the lining while doing so. Thank you for choosing Samsonite!
Written by a customer while visiting samsonite.com