Customer reviews from samsonite.com
Samsonite - Freeform 28" Expandable Spinner Suitcase - White
Average customer rating
4.3
(379 Reviews)
Rating breakdown 379 reviews
5 Stars
269
4 Stars
37
3 Stars
12
2 Stars
22
1 Star
39
72%of customers recommend this product.
(
171 out of
236)
Customer Reviews for Samsonite - Freeform 28" Expandable Spinner Suitcase - White
Posted by: Honorious
from Littleton, CO
Verified Purchase:Yes
This is the lightest suitcase I've ever owned! Not only that, but the setup for the password is so incredibly simple! I'm incredibly excited to use this suitcase. I did get the white/gray one but I plan on putting some stickers on it anyway so if it gets scuffed, no biggie.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Anonymous
from Baltimore Maryland
Verified Purchase:Yes
This is a nice, sturdy, lightweight and roomy suitcase which is very easy to roll. It's not as expensive as other brands, but extremely well made. Arrived within days of being ordered. I would order again, as a matter of fact, may actually order the smaller one for use as a carry on.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Wondering nomes
Verified Purchase:Yes
Lightweight, rolls super easy, looking forward to many years of traveling with them
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: RobV
from Texas
Verified Purchase:Yes
This is by far the best luggage I have ever had. I travel a lot for work and the wheels are top shelf. The handle is perfect and the hard side is a must have. Buy this with confidence and get on with traveling knowing your suitcase with be 100% safe and protected from weather, people and bag carts.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Crystal Yuan
Verified Purchase:Yes
White color definitely not a good choice. Luggage arrive dirty.
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, June 26, 2024
Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments. Our team will be in touch to see if there’s anything we can do to assist in this matter.
Written by a customer while visiting samsonite.com
Posted by: Angie from NC to Phoenix
Verified Purchase:Yes
Holds a whole lot of stuff.. packed it full and it only weighed 42 lbs at airport. Wheels around really easily.
Written by a customer while visiting samsonite.com
Posted by: Not worth the money
Verified Purchase:Yes
When I received The luggage I figured that the case was a harder case, it’s soft. I figured that anything you carry in there could get damaged or broken like a mirror or a bottle of perfume. It’s just too soft. They throw the luggage all over the place when they loaded in the planes and it just wasn’t the quality that I thought it was when I bought it and especially coming from Samsonite!!!
Response from samsonite.comBy Samsonite US Care Team, August 28, 2024
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting samsonite.com
Customer Rating
4
Great purchase!
on September 23, 2024
Posted by: Neha1007
from Atlanta
[This review was collected as part of a promotion.] Extremely spacious from the inside. Sturdy exterior. Smooth movement
I would recommend this to a friend!
Written by a customer while visiting samsonite.com