Customer reviews from Samsung US
Samsung - 65 Class QN900F Series Neo QLED 8K Mini LED SamsungVision AI Smart Tizen TV (2025)
Average customer rating
4.9
(290 Reviews)
Rating breakdown 290 reviews
5 Stars
272
4 Stars
17
3 Stars
1
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
15 out of
15)
Customer Reviews for Samsung - 65 Class QN900F Series Neo QLED 8K Mini LED SamsungVision AI Smart Tizen TV (2025)
Customer Rating
5
Outstanding Picture
on December 5, 2025
Posted by: Len535
[This review was collected as part of a promotion.] Upgraded to 85” Samsung 8K tv and could not be happier! Was watching on a 60” and couldn’t believe how great the Samsung upgrade has made to our TV watching experience. Love having the solar remote that never needs batteries. Setup was very easy and user friendly. Would definitely recommend Samsung TV to anyone who enjoys watching shows with a high definition picture.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great picturing
on December 28, 2025
Posted by: Treloni
[This review was collected as part of a promotion.] This product has good feature great color the size
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Overall not what I expected
on January 20, 2026
Posted by: DMon
from GA
Very bright, so I have no complaints there.
Resolution: great when it works. I have had some instance where the movie is so pixilated and it take some time to adapt.
Contrast with AI can be very generic/fake but still very good. Change from the AI to a specific movie mode fixes this.
Its very very immersive with h q-symphony. LOVE it
Overall its good quality. It gets very pixilated on some videos especially with live or scheduled TV- Occasionally with other streaming platforms. I have fiber internet at 1G and can stream games well without lag; so I'm not sure if that was an issue but it seems to work well with gaming so far.
Features
4
Performance
3
Design
5
Value
2
Response from Samsung USBy Samsung Specialist, January 20, 2026
DMon,
Thank you for sharing your experience. Buffering during streaming is typically related to internet speed or signal strength. This can happen when your connection isn’t able to deliver data quickly enough for smooth playback.
We recommend the following steps to help improve streaming performance:
1. Use a 5GHz Wi-Fi connection, if available
2. Try a wired LAN connection for more stability
3. Reposition your router to minimize obstacles between it and the TV
4. Make sure your TV is running the latest firmware (Settings > Support > Software Update)
5. Run Device Care to optimize performance: Home > left directional key > Settings > Support > Device Care > Start Device Care
If buffering continues, you may want to contact your internet service provider to check your current speed or explore upgrade options.
If we can assist further, please call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Thank you for sharing your experience. Buffering during streaming is typically related to internet speed or signal strength. This can happen when your connection isn’t able to deliver data quickly enough for smooth playback.
We recommend the following steps to help improve streaming performance:
1. Use a 5GHz Wi-Fi connection, if available
2. Try a wired LAN connection for more stability
3. Reposition your router to minimize obstacles between it and the TV
4. Make sure your TV is running the latest firmware (Settings > Support > Software Update)
5. Run Device Care to optimize performance: Home > left directional key > Settings > Support > Device Care > Start Device Care
If buffering continues, you may want to contact your internet service provider to check your current speed or explore upgrade options.
If we can assist further, please call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Looks great woth a great picture!!!
on March 29, 2025
Posted by: Christopher
[This review was collected as part of a promotion.] Best tv with the clearest picture quality! I've always had Samsung and will stay with Samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV the best
on March 29, 2025
Posted by: Jeremy
[This review was collected as part of a promotion.] Great TV love it hands down the best. Please send me a 500 gift certificate so can purchase a second.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love your TV's and phones
on April 2, 2025
Posted by: Fonkmobinc
[This review was collected as part of a promotion.] I use it with my wife and son we have 3 of your TV's
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's simply the best television money can buy!
on April 2, 2025
Posted by: OmeeziD
[This review was collected as part of a promotion.] #Absolutely mesmerizing #thebestforyourhardearmedmoney!
#Icouldsitandwatchmyfavoritesitcomsandmoviesforhoursandhours!
#Icouldsitandwatchmyfavoritesitcomsandmoviesforhoursandhours!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Can't wait till we can stream 8K!
on April 2, 2025
Posted by: BrisaRose
from Ukiah
[This review was collected as part of a promotion.] I’ve been SO thoroughly impressed with the 65” Neo QLED 8K QN900. The picture quality is absolutely stunning..!
Upscaled resolution brings out details I didn’t even know I was missing. Colors are vibrant, and the contrast is top-notch, especially with the Vision AI technology that automatically optimizes content. The design is sleek, and it makes my living room look cooler than it deserves to. Whether I’m watching movies, gaming, or just streaming my favorite shows, this TV takes the experience to a whole new level. Definitely a game-changer for home entertainment!
Please take a look at my video review! :)
I would recommend this to a friend!
Response from The InsidersBy Samsung Specialist, April 3, 2025
Hi BrisaRose,
Thanks for sharing your review of the 2025 QN900F Neo QLED 8K TV. We're glad to hear your early impressions!
With Samsung Vision AI built into your new TV, you’ll notice the screen adapting intelligently to what you’re watching and where you're watching it - helping deliver a viewing experience that always feels just right.
If you ever need assistance - whether it’s optimizing your settings or anything else - reach out to Samsung Support at 1-800-SAMSUNG (8 AM – 12 AM EST, 7 days a week).
You can also visit the Samsung Support page online to:
• Chat live with an expert
• Find manuals, software updates, and warranty details
• Register your TV for easy support, exclusive promos, and more
Enjoy your new Samsung TV!
~ Samsung Specialist
Thanks for sharing your review of the 2025 QN900F Neo QLED 8K TV. We're glad to hear your early impressions!
With Samsung Vision AI built into your new TV, you’ll notice the screen adapting intelligently to what you’re watching and where you're watching it - helping deliver a viewing experience that always feels just right.
If you ever need assistance - whether it’s optimizing your settings or anything else - reach out to Samsung Support at 1-800-SAMSUNG (8 AM – 12 AM EST, 7 days a week).
You can also visit the Samsung Support page online to:
• Chat live with an expert
• Find manuals, software updates, and warranty details
• Register your TV for easy support, exclusive promos, and more
Enjoy your new Samsung TV!
~ Samsung Specialist
Written by a customer while visiting The Insiders
