Customer reviews from Samsung US
Samsung - 65 Class QN900D Series Neo QLED 8K Mini LED Smart Tizen TV (2024)
Average customer rating
4.7
(372 Reviews)
Rating breakdown 372 reviews
5 Stars
310
4 Stars
40
3 Stars
13
2 Stars
5
1 Star
4
84%of customers recommend this product.
(
26 out of
31)
Customer Reviews for Samsung - 65 Class QN900D Series Neo QLED 8K Mini LED Smart Tizen TV (2024)
Customer Rating
2
Overpriced and it does not work
on September 25, 2024
Posted by: Greg
Its ordinary nothing special or superior to units half (if not more) its price. AI does not significantly improve the image nor the speakers have much base to them. My 6 year old QLED from samsung has just as good picture and better speakers. The most frustrating part is that IT RESTARTS ON ITS OWN! very frustrating to say the least not to mention main GUI if filled with "recommendations" and apps most wont ever use.
Features
2
Performance
1
Design
4
Value
1
Response from Samsung USBy Samsung Specialist, September 25, 2024
Hi Greg,
Thank you for sharing your thoughts on Samsung's QN900D, and for optimal performance, we ask that you please make sure you’ve got the latest firmware version installed on your TV. You can check by going to: Home > Menu > Settings > Support > Software Update.
If the picture you’re seeing is still not to your liking after updating firmware, there are several picture settings you may want to try adjusting.
Go to Home > left direction button > Settings > All Settings > Picture > Picture Mode
...and select the mode that best fits your usage:
1. Standard: Is the default mode suitable for general viewing environments
2. Dynamic: Makes the picture brighter and clearer in bright viewing environments
3. Eco: Provided to save energy
4. Movie: Suitable for watching TV or movies in a dark room
5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching.
You can also fine-tune your picture with expert settings such as brightness, contrast, sharpness and more (All Settings > Picture > Expert Settings).
Additionally, there are several sound settings you can adjust to suit your personal preferences.
• Sound Modes may better meet your personal preferences. Go to: Menu > Settings > All Settings > Sound > Sound Mode, or Expert Settings to fine-tune and customize your sound.
• Adaptive Sound will also further optimize sound quality by analyzing the viewing space and the acoustic components of the content. Go to: Menu > Settings > All Settings > General & Privacy > Intelligent Mode Settings.
Should you choose to add a Samsung Soundbar to your TV, please know that our S- and Q-Series Soundbars (such as the HW-Q990D) feature Q-Symphony which will synchronize with the speakers of your TV for an immersive 3D sound experience.
Please also try these trouble-shooting steps to resolve your power issue:
1) Check the One Invisible Connection Cable for damage and proper connection.
2) If the cable is bent, broken, kinked, pinched, pressed excessively (possibly by a heavy object on top of it) or damaged, this is likely the cause of the issue. Replace the cable.
3) Unplug the TV from the wall outlet for 30 seconds, and then plug it back in.
I hope these tips help.
You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Thank you for sharing your thoughts on Samsung's QN900D, and for optimal performance, we ask that you please make sure you’ve got the latest firmware version installed on your TV. You can check by going to: Home > Menu > Settings > Support > Software Update.
If the picture you’re seeing is still not to your liking after updating firmware, there are several picture settings you may want to try adjusting.
Go to Home > left direction button > Settings > All Settings > Picture > Picture Mode
...and select the mode that best fits your usage:
1. Standard: Is the default mode suitable for general viewing environments
2. Dynamic: Makes the picture brighter and clearer in bright viewing environments
3. Eco: Provided to save energy
4. Movie: Suitable for watching TV or movies in a dark room
5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching.
You can also fine-tune your picture with expert settings such as brightness, contrast, sharpness and more (All Settings > Picture > Expert Settings).
Additionally, there are several sound settings you can adjust to suit your personal preferences.
• Sound Modes may better meet your personal preferences. Go to: Menu > Settings > All Settings > Sound > Sound Mode, or Expert Settings to fine-tune and customize your sound.
• Adaptive Sound will also further optimize sound quality by analyzing the viewing space and the acoustic components of the content. Go to: Menu > Settings > All Settings > General & Privacy > Intelligent Mode Settings.
Should you choose to add a Samsung Soundbar to your TV, please know that our S- and Q-Series Soundbars (such as the HW-Q990D) feature Q-Symphony which will synchronize with the speakers of your TV for an immersive 3D sound experience.
Please also try these trouble-shooting steps to resolve your power issue:
1) Check the One Invisible Connection Cable for damage and proper connection.
2) If the cable is bent, broken, kinked, pinched, pressed excessively (possibly by a heavy object on top of it) or damaged, this is likely the cause of the issue. Replace the cable.
3) Unplug the TV from the wall outlet for 30 seconds, and then plug it back in.
I hope these tips help.
You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features!
on September 24, 2024
Posted by: Samsungfan
[This review was collected as part of a promotion.] I absolutely love my new tv!! The picture has real life color and really immerses you into anything you're watching. I couldn't be happier with my purchase 😁.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great picture and features
on September 23, 2024
Posted by: Djkevin
[This review was collected as part of a promotion.] Use it for gaming and movie great pictures love it
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
All around Great product
on September 23, 2024
Posted by: Doug419880
[This review was collected as part of a promotion.] I have always loved samsung products nothing else compares to this top of the line tv.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung QN900D Neo QLED 8K TV (2024) Review
on September 21, 2024
Posted by: TooTall90
[This review was collected as part of a promotion.] The Samsung QN900D Neo QLED 8K TV (2024) is a flagship model that sets a high standard in the premium TV market. It combines Samsung's cutting-edge display technology with an ultra-sleek design, creating an exceptional viewing experience.
Design and Build Quality
The QN900D features an ultra-slim, nearly bezel-less design, giving it a striking, minimalist aesthetic that seamlessly blends into any modern living space. Its Infinity Screen enhances the immersive experience, with the picture seemingly flowing to the edges of the panel. The build quality feels premium and durable, with attention to detail in every aspect of the design, from the sleek stand to the thin profile that sits close to the wall when mounted.
Picture Quality
The QN900D’s standout feature is its 8K resolution powered by Quantum Matrix Pro Technology, which delivers unparalleled detail and depth. With 8K content, the clarity and sharpness are breathtaking, providing a viewing experience that’s second to none. Even when watching 4K or HD content, Samsung’s Neo Quantum Processor 8K upscales the picture beautifully, enhancing lower-resolution content with sharpness and clarity that makes it feel close to native 8K.
The Quantum Mini LEDs enable superior brightness and contrast, with precise backlighting control that results in deep blacks and dazzling highlights. HDR performance is top-notch, supporting HDR10+, making movies, sports, and games appear incredibly v
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic, exceptional viewing experience
on September 17, 2024
Posted by: Grey0001
[This review was collected as part of a promotion.] Blurring the line bwtween oled and qled, this tv is the best viewing experience I have had yet. I was hesitant at first, but it was worth upgrading to the 2024 QN900D from my 2020 Q900D. This tv is a great deal for anyone who wants to experience 8k, even with the lack of content, due to the newly enchanced AI upscaler.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Game changer!!!!
on September 16, 2024
Posted by: ProxybyDEFAULT
[This review was collected as part of a promotion.] Completely changed my entire gaming experience and has led to career opportunities I never imagined all because of my TV upgrade experience
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best TV ever
on September 12, 2024
Posted by: Cothronnicholas0
[This review was collected as part of a promotion.] If you love movies like I do then this TV is definitely for you yes it quit expensive but it's well worth it drop about 8 grand or more on it but you will love everything about it better then the movie theaters alot clear and awesome
Value
5
Written by a customer while visiting Samsung US