Customer reviews from Samsung US
Samsung - 65 Class QN900D Series Neo QLED 8K Mini LED Smart Tizen TV (2024)
Average customer rating
4.7
(372 Reviews)
Rating breakdown 372 reviews
5 Stars
310
4 Stars
40
3 Stars
13
2 Stars
5
1 Star
4
84%of customers recommend this product.
(
26 out of
31)
Customer Reviews for Samsung - 65 Class QN900D Series Neo QLED 8K Mini LED Smart Tizen TV (2024)
Customer Rating
2
Look at competitors - there’s better out there
on January 18, 2025
Posted by: DaveC
Won’t stay on settings selected. One Connect cable is too short and can’t find anything longer ie 8’ is too short, need 12’. Only cable available is 40+ feet used for outdoors. Seller can’t help. Samsung can’t help. IR doesn’t work in a cabinet yet no solutions offered such as an IR extension.
No, I would not recommend this to a friend.
Features
1
Performance
3
Design
3
Value
2
Response from Samsung USBy Samsung Specialist, January 20, 2025
DaveC,
We appreciate your feedback, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your TV. You can check this by going to: Home > Menu > Settings > Support > Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care
You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
We appreciate your feedback, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your TV. You can check this by going to: Home > Menu > Settings > Support > Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care
You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Neo QLED 8K QN900D
on January 8, 2025
Posted by: Jazz
from OK
The Samsung Neo QLED 8K QN900D isn’t just a TV—it’s an experience. Whether you’re watching movies, streaming shows, gaming, or just admiring its sleek design, this TV sets a new standard for excellence. I couldn’t be happier with my purchase and highly recommend it to anyone looking for the best of the best in home entertainment.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Definitely beautiful & powerful, but underperform!
on January 2, 2025
Posted by: Frank98
from West Palm Beach, FL
What a beautiful and amazing TV, it has a workhorse of a processor, but unfortunately, it’s overpriced for what it delivers. There is no 8K available yet, but I wanted to have this TV just to be ready for what 8K content becomes available, but unfortunately, the 4k content in this TV doesn’t not look good at all, brightness is not great, and this tv does not do a good job upscale content that is not HD or 4k, so sadly, I had to sent it back, I couldn’t risk to relay on Samsung’s firmware updates to fix these issues, specially for the cost of this TV. I got a S95D instead and it’s much better, although not 100% great, but I’ll keep it.
Features
4
Performance
2
Design
5
Value
2
Response from Samsung USBy Samsung Specialist, January 3, 2025
Frank98,
We appreciate you sharing your experience with Samsung’s QN900D and detailing the reasons you have decided to replace it with a different model. Thank you for being a loyal Samsung customer.
Your feedback regarding this model is important to us and will be shared with our internal teams.
Should you have questions or need assistance with settings, setup, or features with your new Samsung S95D TV, please know we are always here to help. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
We appreciate you sharing your experience with Samsung’s QN900D and detailing the reasons you have decided to replace it with a different model. Thank you for being a loyal Samsung customer.
Your feedback regarding this model is important to us and will be shared with our internal teams.
Should you have questions or need assistance with settings, setup, or features with your new Samsung S95D TV, please know we are always here to help. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
4
Great Television
on December 31, 2024
Posted by: Samsungonly1
[This review was collected as part of a promotion.] I own 2 Samsung 85 inch 8 K televisions 1 85 inch 4K and 1 75 inch 4K televisions and they are all exceptional televisions. I watch the 85 inch 8 K 99% of the time. I have the Samsung flagship surround sound to go with it and although most of the reviews for the surround system are fantastic,I don't care for it. There's not enough base for my preference. Although it does sound good. I also own a Samsung fold phone. I am Samsung all the way.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
It's fantastic highly recommend
on December 31, 2024
Posted by: Rebbecca
[This review was collected as part of a promotion.] Streaming & gaming I absolutely love it I definitely recommend it to anyone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
AMAZING CLARITY!
on December 31, 2024
Posted by: MAJU2025
[This review was collected as part of a promotion.] The Experience is mesmerizing with CRYSTAL CLEAR views!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Exceptional Sound!
on December 30, 2024
Posted by: sogreatful365
[This review was collected as part of a promotion.] The Samsung 65” Class QN900D Neo QLED 8K Smart TV is Samsung’s flagship TV featuring the highest resolution, slimmest profile and most mind-blowing sound. Incredibly clear motion and powerful processors make this TV stand out from the rest for a brighter, fuller viewing experience. See more of the screen and less of the borders with an almost-invisible profile. The image reaches all edges of your TV, giving you a more expansive view of all your movies, games and more
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I Use For school
on December 30, 2024
Posted by: Bigscrap
[This review was collected as part of a promotion.] Also Use For Gaming n streaming and and watching videos
Value
5
Written by a customer while visiting Samsung US