Customer reviews from Samsung US
Samsung - 65 Class QN900D Series Neo QLED 8K Mini LED Smart Tizen TV (2024)
Average customer rating
4.7
(372 Reviews)
Rating breakdown 372 reviews
5 Stars
310
4 Stars
40
3 Stars
13
2 Stars
5
1 Star
4
84%of customers recommend this product.
(
26 out of
31)
Customer Reviews for Samsung - 65 Class QN900D Series Neo QLED 8K Mini LED Smart Tizen TV (2024)
Customer Rating
2
Not to smooth
on March 6, 2025
Posted by: Kadudu
I bought the tv last week Friday. Everything went well, but the tv installation was a nightmare. They wasted my whole day and the tv was never installed. I had to use “we mount tv” to do the job the next day.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy Samsung Specialist, March 6, 2025
Kadudu,
Thank you for sharing your installation experience with us. Your input is invaluable in our continuous pursuit of delivering the best in product and customer experience, and we'll be sure to pass this along to our internal teams.
Should you ever have questions or need help with your QN900D TV, Samsung is here for you. Just give us a call at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Thank you for sharing your installation experience with us. Your input is invaluable in our continuous pursuit of delivering the best in product and customer experience, and we'll be sure to pass this along to our internal teams.
Should you ever have questions or need help with your QN900D TV, Samsung is here for you. Just give us a call at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Totally Enjoy the TV
on March 5, 2025
Posted by: TJ Florida
from Fort Lauderdale FL
Great TV
Everything you’d expect from a TV in this price range.
Picture is awesome.
Everything you’d expect from a TV in this price range.
Picture is awesome.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
great tv
on March 5, 2025
Posted by: handsome Pete
from NY NY
I bought 6 months ago from that day enjoy very much. Clean view and great sound. easy to control apps.
specifically, Samsung Plus is great app for viewing 📺 it contains everything. don't need any other app.
specifically, Samsung Plus is great app for viewing 📺 it contains everything. don't need any other app.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
TV 65” model Qn900D 8 K
on March 5, 2025
Posted by: Charlie
from Maryland
I purchased this TV about 3 weeks ago, I had the Geek Squad install it, and works great, the best picture I have seen so far in any TV, and the smart section is fantastic a big + ! Would buy another TV like this YES , We are very happy with purchase!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wonderful!
on March 2, 2025
Posted by: Biff
from Prescott, Arizona
I've had this TV for nearly a year now and I still can''t believe how wonderful the picture is. Best TV I've ever bought.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
I wish I had read reviews.
on March 2, 2025
Posted by: Bevgat
from Fort Worth, Texas
We’ve had this tv about 6 months. All of a sudden it won’t turn on. It seems to be an extremely common problem with the control board. Read the reviews on Beat Buy prior to purchasing. They are horrific.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Samsung Specialist, March 3, 2025
Bevgat,
It’s unfortunate to hear of your experience with Samsung’s QN900D TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty
Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
It’s unfortunate to hear of your experience with Samsung’s QN900D TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty
Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Hands Down this 8K is Awesome
on February 21, 2025
Posted by: Heme
I have 3 Samsung TV's all of which are fantastic devices (except the TV Speakers like most TVs) and the features, controls, picture, and overall operation are as good as it gets. I purchased matching sound bar wireless sound systems for all and that has not turned out weel for me. Samsung had graciously replied to my comments; however, you need a sound engineer or youth, to make adjustment and setup of these systems.
Personally, I cannot follow some of the directions as I make a feudal attempt to do a proper setup or adjustment. If you are a young whippersnapper setup may be easy to you? Al features of the new 8K TV are awesome. The picture is awesome, the size is too much, no heat, easy setup, and in all a great TV.
I have 2 Samsung Sound Bars with wireless components and prefer the Polk system with better sound and better surround sound I use with the 8K.
Personally, I cannot follow some of the directions as I make a feudal attempt to do a proper setup or adjustment. If you are a young whippersnapper setup may be easy to you? Al features of the new 8K TV are awesome. The picture is awesome, the size is too much, no heat, easy setup, and in all a great TV.
I have 2 Samsung Sound Bars with wireless components and prefer the Polk system with better sound and better surround sound I use with the 8K.
Written by a customer while visiting Samsung US
Customer Rating
5
Best One Yet
on February 21, 2025
Posted by: Phil
My fifth big Samsung all are great. This 8K is the best. Clear, sharp and responsive.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US