Customer reviews from Samsung US
Samsung - 65 Class QN900D Series Neo QLED 8K Mini LED Smart Tizen TV (2024)
Average customer rating
4.7
(372 Reviews)
Rating breakdown 372 reviews
5 Stars
310
4 Stars
40
3 Stars
13
2 Stars
5
1 Star
4
84%of customers recommend this product.
(
26 out of
31)
Customer Reviews for Samsung - 65 Class QN900D Series Neo QLED 8K Mini LED Smart Tizen TV (2024)
Customer Rating
4
Found it to be one of the best v's ever owned.
on April 22, 2025
Posted by: LORDFURY71
[This review was collected as part of a promotion.] Mostly streaming some gaming. I don't know what to do without it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Seems great with more potential
on April 22, 2025
Posted by: Tvreview
[This review was collected as part of a promotion.] Loved the TV size and 8k. However, often struggled with the screen going white, green, and having to figure out how to reset it. There were times when the screen would go white and there was wording that would pop up as if it was computer code.
The TV base is strong and sturdy. You have to make sure it's secured well otherwise it can easily fall off the mount.
Value
3
Response from Samsung USBy Samsung Specialist, April 22, 2025
TVreview,
We appreciate your feedback, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your QN900D TV. You can check this by going to: Home > Menu > Settings > Support > Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care
I hope these tips help.
You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
We appreciate your feedback, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your QN900D TV. You can check this by going to: Home > Menu > Settings > Support > Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care
I hope these tips help.
You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Cant beat this 8k TV. Upscaling is awesome!
on April 20, 2025
Posted by: Baldrum
[This review was collected as part of a promotion.] I basically watch you tube and youtube tv most of the time. I felt like I needed the upscaling to get the picture I was looking for and it worked!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Impressive Colors and Audio - Lacks Anti-Glare
on April 20, 2025
Posted by: iAwwad
[This review was collected as part of a promotion.] This TV is an excellent choice for daily use. I opted for the 8K model to ensure I always get the best color depth, even though 8K content is still relatively scarce in the market.
As promised, the TV has wide viewing angles, providing a crisp and clear view from any angle.
The only downside of this massive screen is that it lacks anti-glare technology. In dark scenes or at night, it can appear almost like a mirror.
As promised, the TV has wide viewing angles, providing a crisp and clear view from any angle.
The only downside of this massive screen is that it lacks anti-glare technology. In dark scenes or at night, it can appear almost like a mirror.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
8K amazing TV
on April 20, 2025
Posted by: Advice4life
[This review was collected as part of a promotion.] This is my second 8K Samsung TV. And I love both of them especially the new 85 inch 8K.
I’ve had several compliments of my neighbors here at my golf course and they love the picture and all of the abilities that this TV has. I will always from now on by 8K from Samsung. Also, I have purchased over 25 Samsung TVs personally and through my practice.
I’ve had several compliments of my neighbors here at my golf course and they love the picture and all of the abilities that this TV has. I will always from now on by 8K from Samsung. Also, I have purchased over 25 Samsung TVs personally and through my practice.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing picture quality
on April 19, 2025
Posted by: Chad2728
[This review was collected as part of a promotion.] Easy setup amazing pitch quality highly recommend perfect pixel quality
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
The sound is not good
on April 19, 2025
Posted by: SophieTeamo14
[This review was collected as part of a promotion.] The sound in this tv is not good, very low it’s on the side of the tv and if I try to listen louder the tv vibrates and on the first week we got the tv strips started to show eventually it stop but sometimes it shows again, the other weird thing if I try to take a photo of the tv screen it shows a dark cloud on the photo like the tv is possessed.
Overall I would not buy a Samsung again, specially for the price we paid it was supposed to be really really good. I always had Sony and when it comes time to buy another one I’ll go back to Sony.
Overall I would not buy a Samsung again, specially for the price we paid it was supposed to be really really good. I always had Sony and when it comes time to buy another one I’ll go back to Sony.
Value
3
Response from Samsung USBy Samsung Specialist, April 21, 2025
SophieTeamo14,
Thank you for purchasing Samsung's QN900D TV and for your feedback on the sound. To ensure you’ve got the latest sound quality updates, please confirm that your TV is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update.
If the sound is still not to your liking after updating firmware, there are several sound settings you can adjust to suit your personal preferences.
• Sound Modes may better meet your personal preferences. Go to: Menu > Settings > All Settings > Sound > Sound Mode, or Expert Settings to fine-tune and customize your sound.
• Adaptive Sound will also further optimize sound quality by analyzing the viewing space and the acoustic components of the content. Go to: Menu > Settings > All Settings > General & Privacy > Intelligent Mode Settings.
Should you choose to add a Samsung Soundbar to your TV, please know that our Q-Series Soundbars (such as the HW-Q900D) feature Q-Symphony which will synchronize with the speakers of your TV for an immersive 3D sound experience.
To assist you with possible sound settings adjustments for a better audio experience or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week.
~ Samsung Specialist
Thank you for purchasing Samsung's QN900D TV and for your feedback on the sound. To ensure you’ve got the latest sound quality updates, please confirm that your TV is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update.
If the sound is still not to your liking after updating firmware, there are several sound settings you can adjust to suit your personal preferences.
• Sound Modes may better meet your personal preferences. Go to: Menu > Settings > All Settings > Sound > Sound Mode, or Expert Settings to fine-tune and customize your sound.
• Adaptive Sound will also further optimize sound quality by analyzing the viewing space and the acoustic components of the content. Go to: Menu > Settings > All Settings > General & Privacy > Intelligent Mode Settings.
Should you choose to add a Samsung Soundbar to your TV, please know that our Q-Series Soundbars (such as the HW-Q900D) feature Q-Symphony which will synchronize with the speakers of your TV for an immersive 3D sound experience.
To assist you with possible sound settings adjustments for a better audio experience or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
This TV passed all my expectations.
on April 19, 2025
Posted by: DriveforshowputtforDough
[This review was collected as part of a promotion.] Our 85" TV, has made a big difference in viewing my shows. Everything is so much clearer and crisp. Looks like you are in the tv.
It is great for streaming, watching any sport, and listening to music.
It is great for streaming, watching any sport, and listening to music.
Value
5
Written by a customer while visiting Samsung US