Customer reviews from Samsung US
Samsung - 65 Class QN990F Series Neo QLED 8K Mini LED SamsungVision AI Smart Tizen TV (2025)
Average customer rating
4.9
(572 Reviews)
Rating breakdown 572 reviews
5 Stars
536
4 Stars
33
3 Stars
2
2 Stars
0
1 Star
1
97%of customers recommend this product.
(
126 out of
130)
Customer Reviews for Samsung - 65 Class QN990F Series Neo QLED 8K Mini LED SamsungVision AI Smart Tizen TV (2025)
Customer Rating
1
NOT WORTH THE PRICE!
on November 6, 2025
Posted by: Bryant
The main issue, as many users and reviewers have noted, centers on motion handling. Despite having a 120Hz refresh rate panel and features like "AI Motion Enhancer Pro," the TV suffers from a "decent" at best response time with noticeable blur behind fast-moving objects.
For sports enthusiasts, this is a major drawback. Fast action, like a football being thrown or a soccer ball moving across the field, can result in a blurry picture and a "dirty screen effect" towards the center of the screen, where the image uniformity is less than perfect. This is particularly frustrating for a TV that is marketed as "great for watching sports" in a bright room. While its high brightness and anti-glare screen are excellent for daytime viewing, they don't fix the underlying motion blur that can make the game a less-than-immersive experience.
Moreover, if you're streaming sports from a low-bitrate source (which is common for many cable and streaming services), the TV's processing can struggle to smooth out pixelization and macroblocking artifacts, leading to a muddled image that is far from the crystal-clear 8K experience you paid for.
The Samsung 75" Class Neo QLED 8K QN990F is a TV of contradictions. It offers stunning brightness, vibrant colors, and incredible sharpness for static or slow-moving 8K/4K content. However, its core weakness lies in motion handling for fast action. For a television with a price tag in the multi-thousands, these performance issues during everyday activities like watching sports are simply unacceptable. Until native 8K content is widely available and the motion processing is perfected, this TV feels like an expensive glimpse into the future that hasn't quite arrived. I will add that its simply criminal that we cannot view these TVs in real time under streaming platform we use regularly. Had I seen these issues in store my decision would have been quite different. Lastly, I have a 4 year old Samsung OLED panel and the experience I have watching sports is similar. You could also argue that in some cases the experience is better on the older panel. I will leave with this. Be carful buying this TV!!!!
For sports enthusiasts, this is a major drawback. Fast action, like a football being thrown or a soccer ball moving across the field, can result in a blurry picture and a "dirty screen effect" towards the center of the screen, where the image uniformity is less than perfect. This is particularly frustrating for a TV that is marketed as "great for watching sports" in a bright room. While its high brightness and anti-glare screen are excellent for daytime viewing, they don't fix the underlying motion blur that can make the game a less-than-immersive experience.
Moreover, if you're streaming sports from a low-bitrate source (which is common for many cable and streaming services), the TV's processing can struggle to smooth out pixelization and macroblocking artifacts, leading to a muddled image that is far from the crystal-clear 8K experience you paid for.
The Samsung 75" Class Neo QLED 8K QN990F is a TV of contradictions. It offers stunning brightness, vibrant colors, and incredible sharpness for static or slow-moving 8K/4K content. However, its core weakness lies in motion handling for fast action. For a television with a price tag in the multi-thousands, these performance issues during everyday activities like watching sports are simply unacceptable. Until native 8K content is widely available and the motion processing is perfected, this TV feels like an expensive glimpse into the future that hasn't quite arrived. I will add that its simply criminal that we cannot view these TVs in real time under streaming platform we use regularly. Had I seen these issues in store my decision would have been quite different. Lastly, I have a 4 year old Samsung OLED panel and the experience I have watching sports is similar. You could also argue that in some cases the experience is better on the older panel. I will leave with this. Be carful buying this TV!!!!
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
2
Value
1
Response from Samsung USBy Samsung Specialist, November 7, 2025
Bryant,
Thank you for your feedback on the Samsung QN990F TV and your experience when watching fast-motion content. If the picture appears blurry or unnatural during high-speed scenes, there are several settings you can adjust to improve motion clarity.
Picture Clarity Settings: While originally intended for motion handling, these can also impact overall clarity
• Off: Disables motion enhancements
• Auto: Automatically adjusts based on content
• Custom: Lets you fine-tune:
o Judder Reduction – Helps smooth out uneven motion
o LED Clear Motion – Boosts sharpness in fast-moving content
o Noise Reduction – Reduces distortion and enhances detail in lower-resolution sources
Core Picture Settings
• Brightness – Controls overall screen brightness
• Contrast – Enhances the difference between bright and dark areas
• Sharpness – Adjusts edge definition; closer to 20 increases detail
• Color – Enhances depth and intensity of colors
You may also want to enable AI Mode, which automatically adapts picture settings based on your content, room lighting, and usage patterns. Go to: Settings > All Settings > Advanced Features > AI Mode Settings
And don’t forget to check for the latest firmware, which may improve performance: Settings > Support > Software Update > Update Now
While native 8K content is still emerging, it continues to grow across platforms like YouTube and Vimeo—especially in categories such as nature, travel, and cinematography.
That said, your TV is designed to elevate all types of content. Samsung’s advanced NQ8 AI Gen3 Processor uses AI-powered deep learning to upscale lower-resolution content into breathtaking 8K. With 33 million pixels and multi-layer neural networks working frame by frame, your TV enhances detail, sharpness, and realism—even if the source isn’t 8K.
To maximize your 8K viewing experience:
• Use HDMI connections for external devices such as streaming boxes and Blu-ray players
• Play high-bitrate 4K content, which offers the best upscaling results on an 8K panel
• Explore YouTube’s growing 8K library, searchable directly from your TV’s app
If you need further help tailoring the settings to your preferences or environment, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Specialist
Thank you for your feedback on the Samsung QN990F TV and your experience when watching fast-motion content. If the picture appears blurry or unnatural during high-speed scenes, there are several settings you can adjust to improve motion clarity.
Picture Clarity Settings: While originally intended for motion handling, these can also impact overall clarity
• Off: Disables motion enhancements
• Auto: Automatically adjusts based on content
• Custom: Lets you fine-tune:
o Judder Reduction – Helps smooth out uneven motion
o LED Clear Motion – Boosts sharpness in fast-moving content
o Noise Reduction – Reduces distortion and enhances detail in lower-resolution sources
Core Picture Settings
• Brightness – Controls overall screen brightness
• Contrast – Enhances the difference between bright and dark areas
• Sharpness – Adjusts edge definition; closer to 20 increases detail
• Color – Enhances depth and intensity of colors
You may also want to enable AI Mode, which automatically adapts picture settings based on your content, room lighting, and usage patterns. Go to: Settings > All Settings > Advanced Features > AI Mode Settings
And don’t forget to check for the latest firmware, which may improve performance: Settings > Support > Software Update > Update Now
While native 8K content is still emerging, it continues to grow across platforms like YouTube and Vimeo—especially in categories such as nature, travel, and cinematography.
That said, your TV is designed to elevate all types of content. Samsung’s advanced NQ8 AI Gen3 Processor uses AI-powered deep learning to upscale lower-resolution content into breathtaking 8K. With 33 million pixels and multi-layer neural networks working frame by frame, your TV enhances detail, sharpness, and realism—even if the source isn’t 8K.
To maximize your 8K viewing experience:
• Use HDMI connections for external devices such as streaming boxes and Blu-ray players
• Play high-bitrate 4K content, which offers the best upscaling results on an 8K panel
• Explore YouTube’s growing 8K library, searchable directly from your TV’s app
If you need further help tailoring the settings to your preferences or environment, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
4
Great picture
on May 8, 2025
Posted by: Tv2queen
[This review was collected as part of a promotion.] Great picture sounds and graphics use to play games and watch TV.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Out of this world
on May 8, 2025
Posted by: Mommax3
[This review was collected as part of a promotion.] I will never go back to any other TV ever. Samsung is now my one and only TV brand after buying this TV. I will never change. Don't try to save a few pennies and go with the other guys, buy this TV and you will get your money worths plus some I promise
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely amazing, can't live without!
on May 14, 2025
Posted by: MattGWorc
[This review was collected as part of a promotion.] This TV makes everything look so real, all my favorite shows almost look fake! Which absolutely shocked me and almost ruined my experience of the shows due to the fact it's so clear and crisp you can tell it's being filmed It's like you're actually there!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This is a good tv
on June 18, 2025
Posted by: Tvlover1699
[This review was collected as part of a promotion.] I use the Samsung TV - for streaming, gaming, movies, sports, work, school and more. I love this product and couldn't recommend it more.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on June 20, 2025
Posted by: Loveydovey
[This review was collected as part of a promotion.] This TV is great for sporting events such as football
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Mind-blowing Clarity
on July 2, 2025
Posted by: CeJota
[This review was collected as part of a promotion.] I use my TV primarily for movies and watching YouTube videos. I do some occasional gaming on it as well and I must say, the picture is crisp and bright. I occasionally catch my jaw dropped and how detailed everything appears. I've always been a huge fan of Samsung, and I've had almost every high-end Samsung phone that has come out. This certainly will not be the last Samsung product I purchased.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Not bad it is TV 7/10
on July 23, 2025
Posted by: PlantLamp
[This review was collected as part of a promotion.] I’ve had the Samsung QN990F Neo QLED 8K TV for a little while now, and overall, it’s been great. The picture quality is amazing, super sharp, colorful, and detailed. Even regular 4K or HD videos look much better thanks to the AI upscaling. Everything just looks more realistic, especially nature shows and big action movies
One of the best features is the screen—it cuts down glare really well, even during the day. It also looks very sleek and modern, and the fact that it’s mostly wireless makes setup really clean. Apps like Netflix, YouTube, and Disney+ all run smoothly, and the smart remote is simple and easy to use
The sound is surprisingly strong for a flat-screen TV. It gets loud and has some nice bass. You don’t have to buy a soundbar, which is a plus
Gaming is solid too, but the input lag could be a little better if you're a serious competitive gamer. Also, some fast scenes in movies can look a bit jittery unless you adjust the motion settings
The only big downside is the price—it’s definitely on the expensive side. But if you want an amazing 8K screen with smart features and a stylish design, it’s a solid choice 7/10
Value
5
Written by a customer while visiting Samsung US