Customer reviews from Samsung US
Samsung - 65 Class QN990F Series Neo QLED 8K Mini LED SamsungVision AI Smart Tizen TV (2025)
Average customer rating
4.9
(308 Reviews)
Rating breakdown 308 reviews
5 Stars
289
4 Stars
18
3 Stars
0
2 Stars
0
1 Star
1
88%of customers recommend this product.
(
7 out of
8)
Customer Reviews for Samsung - 65 Class QN990F Series Neo QLED 8K Mini LED SamsungVision AI Smart Tizen TV (2025)
Customer Rating
5
Outstanding
on April 30, 2025
Posted by: jbtechfanatic2
from Gilbert
[This review was collected as part of a promotion.] Say hello to the Samsung Neo QLED 8K QN990F Vision AI Smart TV. When I buy a TV, I want the best. This is Samsung's flagship 8K TV. That means the most powerful processor, Samsung's Vision AI, a glare-free screen, and a new wireless connection hub. To make it easier, here are the features to note:
Neo QLED 8K AI Gen3 Processor—makes everything run fast and snappy.
8K AI Upscaling Pro—with the lack of 8K content, this makes all your 4K content look like 8K, and it's gorgeous.
The Wireless One Connect Box allows you to hide all those ugly wires away from your TV area. You hook up your Blu-ray player, game console, or cable box to it, and it sends a flawless, up-to-8K picture without issues. The latest glare-free screen is incredibly useful; say goodbye to bright room reflections—I almost can't see them at all.
Motion Xcelerator 240Hz screen doesn't just make my picture quality flawless; I can run my PC games in 4K at 240Hz, and it's insanely beautiful. The menu doesn't lag; this is honestly the best TV on the market, in my opinion. I love HDR content but can't handle when a TV doesn't have the peak brightness to hang. This TV doesn't just hang; it excels—wow! Honestly, it's hard to put into words how much I love this TV, but if you want a TV that literally has every feature you can possibly think of—from AI features that help maximize the performance of the content you're watching, to voice control and a speedy processor—its game mode allows you to play your games with all the latest technology and specs. if You are looking for a TV to enjoy your favorite shows, movies, or games. This one is a 10 out of 10 in every category. Not to mention, the new wireless box is a game changer. I know some of you are worried about how you can put up an 8K picture through a wireless box. Well, think of it this way: We live in an age of streaming, and you can stream 8K content all day long if you have a good router and connection. This TV is no different; that box is powerful, it connects to the TV beautifully. So, what are you waiting for? Put it in your cart; you will not be sorry!
When I turned it on, my wife and kids were like, "Wow!" That's how I knew it was something special because typically they don't seem to care. So now it's a fight over who gets the remote, and that's a great problem to have because I'll just give them the oneremote and use my S25 Ultra as a remote through Samsung SmartThings! Buy this TV you will love it!
Motion Xcelerator 240Hz screen doesn't just make my picture quality flawless; I can run my PC games in 4K at 240Hz, and it's insanely beautiful. The menu doesn't lag; this is honestly the best TV on the market, in my opinion. I love HDR content but can't handle when a TV doesn't have the peak brightness to hang. This TV doesn't just hang; it excels—wow! Honestly, it's hard to put into words how much I love this TV, but if you want a TV that literally has every feature you can possibly think of—from AI features that help maximize the performance of the content you're watching, to voice control and a speedy processor—its game mode allows you to play your games with all the latest technology and specs. if You are looking for a TV to enjoy your favorite shows, movies, or games. This one is a 10 out of 10 in every category. Not to mention, the new wireless box is a game changer. I know some of you are worried about how you can put up an 8K picture through a wireless box. Well, think of it this way: We live in an age of streaming, and you can stream 8K content all day long if you have a good router and connection. This TV is no different; that box is powerful, it connects to the TV beautifully. So, what are you waiting for? Put it in your cart; you will not be sorry!
When I turned it on, my wife and kids were like, "Wow!" That's how I knew it was something special because typically they don't seem to care. So now it's a fight over who gets the remote, and that's a great problem to have because I'll just give them the oneremote and use my S25 Ultra as a remote through Samsung SmartThings! Buy this TV you will love it!
I would recommend this to a friend!
Response from The InsidersBy Samsung Specialist, May 1, 2025
Hi jbtechfanatic2,
Thank you so much for your review! We're thrilled to hear that you're enjoying the incredible 8K picture quality. With the cutting-edge AI-powered processor in your QN990F TV, every detail is elevated, whether you're streaming, gaming, or watching live sports. 8K AI Upscaling Pro, powered by 768 neural networks, truly transforms your content, bringing it to life in stunning 8K resolution. We’re so glad you’re experiencing the next level of home entertainment!
If you ever need assistance, whether it’s optimizing settings or exploring new features, feel free to reach out to Samsung Support at 1-800-SAMSUNG, available from 8 AM to 12 AM EST, 7 days a week. You can also visit us online at the Samsung website, where you can access:
• LiveChat with an agent
• Manuals, software, and warranty info
• Easy product registration for quick access to support, promos, and offers
~ Samsung Specialist
Thank you so much for your review! We're thrilled to hear that you're enjoying the incredible 8K picture quality. With the cutting-edge AI-powered processor in your QN990F TV, every detail is elevated, whether you're streaming, gaming, or watching live sports. 8K AI Upscaling Pro, powered by 768 neural networks, truly transforms your content, bringing it to life in stunning 8K resolution. We’re so glad you’re experiencing the next level of home entertainment!
If you ever need assistance, whether it’s optimizing settings or exploring new features, feel free to reach out to Samsung Support at 1-800-SAMSUNG, available from 8 AM to 12 AM EST, 7 days a week. You can also visit us online at the Samsung website, where you can access:
• LiveChat with an agent
• Manuals, software, and warranty info
• Easy product registration for quick access to support, promos, and offers
~ Samsung Specialist
Written by a customer while visiting The Insiders
Customer Rating
5
Best TV ever
on May 2, 2025
Posted by: PettyP2025
[This review was collected as part of a promotion.] I love it best TV I've ever had love it I would tell any and everyone to get them one .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best TV I had so far
on May 3, 2025
Posted by: Samsunggeek
[This review was collected as part of a promotion.] I use it for sports and games and movies... for the family
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing purchase, worth the money!!!
on May 4, 2025
Posted by: AceKingz09
[This review was collected as part of a promotion.] I use it for literally everything. Can't go wrong with this !
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it! Best viewing.
on May 6, 2025
Posted by: RodMan11
[This review was collected as part of a promotion.] I use it for all my TV apps & gaming. Love watching sports feels like your watch it from a window. Love the versatility of the TV. Must have for movie night.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best TV ever!
on May 6, 2025
Posted by: Bear12345
[This review was collected as part of a promotion.] Best picture I've seen. Numerous online features. Easy to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Seriously, the picture quality is incredible.
on May 6, 2025
Posted by: whatskiagottosay
[This review was collected as part of a promotion.] This television offers stunning picture quality with vibrant colors and deep blacks. The smart interface is intuitive and responsive, making navigation effortless. Sound quality is also impressive, providing clear dialogue and rich audio. Overall, this TV delivers a premium viewing experience for movies, shows, and gaming. Highly recommend this product for anyone seeking a top-tier home entertainment upgrade.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
An Enthusiast’s Dream Display
on May 7, 2025
Posted by: AnthonyRomano1324
from Brooklyn
[This review was collected as part of a promotion.] Absolutely—here’s a more impactful and professional version of the review, still written from the perspective of a tech enthusiast who is a real customer:
⸻
A True Benchmark in Premium Television
As a lifelong tech enthusiast and display purist, I can confidently say the Samsung QN65QN990FFXZA sets a new bar for what a flagship television should deliver. From unboxing to calibration, every detail reflects precision engineering and cutting-edge innovation.
The 8K resolution isn’t just a spec—it’s a revelation. Even without native 8K content, Samsung’s AI upscaling delivers astonishing clarity and depth. Upscaled 4K and HD sources look lifelike, detailed, and incredibly refined. This is the first TV I’ve owned where the picture often looks better than real life.
Samsung’s Quantum Mini LED technology is the real star. Black levels approach OLED territory, yet with significantly higher brightness. The contrast is exceptional, HDR performance is jaw-dropping, and there’s virtually no blooming. Watching content in a dark room is a visual experience that’s hard to describe—everything just pops.
Gamers will appreciate the full suite of HDMI 2.1 ports, 120Hz refresh rate, and ultra-low input lag. I tested it with both a PS5 and an RTX 4090-powered PC, and the experience was seamless, fluid, and immersive. VRR and ALLM work flawlessly, and Game Mode optimizes every frame without sacrificing fidelity.
Design-wise, it’s art. Ultra-thin, minimal bezels, and the One Connect box keeps all cables out of sight. It looks as premium as it performs. Tizen OS continues to improve, and navigation is fast and intuitive.
This isn’t just a television—it’s a showcase of what modern display technology can achieve. If you’re a tech-forward consumer who values uncompromising quality and future-proof performance, the QN65QN990FFXZA is worth every dollar. It’s not just the best TV I’ve owned—it’s one of the most impressive pieces of consumer tech I’ve ever experienced.
I would recommend this to a friend!
Written by a customer while visiting The Insiders