Customer reviews from cuisinart.com
Cuisinart - Chef's Classic 17-Piece Cookware Set - Black
Average customer rating
4.5
(545 Reviews)
Rating breakdown 545 reviews
5 Stars
392
4 Stars
72
3 Stars
43
2 Stars
17
1 Star
21
87%of customers recommend this product.
(
389 out of
447)
Customer Reviews for Cuisinart - Chef's Classic 17-Piece Cookware Set - Black
Customer Rating
1
Non-Stick lasted less than a year
on June 22, 2025
Posted by: RichF91
Gender:Male
I make an omelette most morning and at first the 8" non-stick coating worked great. But now, less than a year after I purchased the set, eggs stick to pan, even though I use a fair amount of butter on the pan.
The pan may have been in the dishwasher once or twice in the last year, mostly it is handwashed using a soft nylon brush and typical dishwashing soap.
I tried to contact Cuisinart but the form required serial numbers, etc which do not apply to a set of pots and pans. I'll call them this week see if I can get warranty replacement.
No, I would not recommend this to a friend.
Response from cuisinart.comBy cuisinart, July 8, 2025
Hello-
We are so sorry to hear about the trouble you’ve had with your ccokware. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900320897. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
We are so sorry to hear about the trouble you’ve had with your ccokware. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900320897. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
Customer Rating
5
on November 26, 2025
Posted by: AnneBob
I purchased my set about 4 years ago, still in great condition, Love it.
Written by a customer while visiting cuisinart.com
Customer Rating
1
Horrible product DO NOT Buy
on December 2, 2025
Posted by: Donnielle B
Gender:Female
Horrible purchase, These have only been hand washed, dried and only used on glass cooktop for 3 months there is no reason why they should be falling apart like this.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, December 4, 2025
We’re very sorry to hear about your experience and appreciate you bringing this to our attention. Please try gently cleaning the cookware with a non-abrasive sponge and ensure it has fully cooled before use, but we understand this shouldn’t be happening so soon. To make this right, please contact us at 1-800-726-0190 so we can assist you directly.
Written by a customer while visiting cuisinart.com
Customer Rating
3
Bubbling finish
on December 3, 2025
Posted by: Mary Ann E.
Gender:Female
I won the 17 pc set for nurses week and my mid size stock pot and the large stock out finish are pbeginning to bubble! It's only 2 1/2 years old!
I really love the set but am disappointed - I have never put them in the dishwasher
I really love the set but am disappointed - I have never put them in the dishwasher
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, December 4, 2025
We’re sorry to hear about your experience and truly appreciate you sharing your feedback. Your satisfaction is very important to us, and we’d like the chance to help resolve any issues directly. Please give our team a call at 1-800-726-0190 so we can assist you.
Written by a customer while visiting cuisinart.com
Posted by: T Lyons
Gender:Female
Verified Purchase:Yes
This cookware is exceptional. It is well constructed and provides even heating. It has just the right weight but I can easily lift it with my arthritis. I love it. I encourage you to try this cookware.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
2
Buyer Beware
on December 27, 2025
Posted by: Anonymous
Gender:Female
I got this set as a gift from my mother for Christmas less than 2 weeks ago and I went to use my 3 qt saucepan for the second time time and noticed it has a scratch where the non stick coating is completely gone and a ring around the pan from the lid. I am disappointed as I expected more from Cusinart. My last set of pots and pans were Rachel Ray and they were much more durable.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, December 29, 2025
Thank you for sharing your feedback with us. We truly value hearing from our customers, as every comment helps us understand how our products are being used and where improvements can be made. Please know that all input is carefully reviewed and shared with our product team to guide ongoing development and enhancements. Additionally, Cuisinart products carry a warranty, and our Customer Care team is available at 1-800-726-0190 should you have any questions or need assistance. Your feedback plays an important role in helping us continue to improve the quality and performance of our products.
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
Gender:Female
Verified Purchase:Yes
It is good so far, nothing sticks, handles don't get hot, now the tops can according to heat you cooking on but you don't need to cook on high with these, medium heat works great for cooking with these. Lots of sizes for all things to cook, Love the big skillets hard to find them that size in a set.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Lisa.R
Gender:Female
Verified Purchase:Yes
Really nice set, they are high quality, heat up evenly and quickly. Good selection of different pots and pans. Very happy with my purchase.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com