Customer Reviews for Presto - Cool Touch Electric Griddle - Black
Customer Rating
2
Works but it has some serious flaws.
on September 10, 2026
Posted by: Thomas998
Gender:Male
It works but has some flaws that may or may not make it a non starter for you. It is has some hot spots, I noticed this when I was simply using it to toast a griddle full of hamburger buns. The lower left edge and upper left edge don't seem to get as hot as the rest of the griddle because those buns didn't toast as quickly. The bigger issues are that the back side has nothing to protect the hot surface from melting or burning something that comes in contact with the griddle. Once when using it the back side came in contact with a bottle of cooking oil and melted it. It needs to have the same plastic insulation on the sides and front on the backside as well. The other problem is the catch pan that is supposed to catch the grease does not lock in place, it easily slides in and out and if you happen to have it hit a hard floor when it falls it will break. Why they didn't make it out of ABS instead of the brittle black plastic is a mystery but it isn't a good idea and sets you up for having to pay for a replacement at your expense.
No, I would not recommend this to a friend.
Response from https://www.gopresto.com/By PrestoCS, September 11, 2026
Thank you for your review. We will share your concerns with our Quality and Design team. If you need a new drip tray, call us. 1-800-877-0441.
I’ve had mine for about 30 years. I keep saying I will buy another if this one breaks but it just keeps on going. I use it at least once a week for pancakes do it gets a lot of use. Great for keep dishes warm for buffet style meals.
I’ve had this for quite some time and I’m very happy with it, however, it needs a cover. I make grilled cheese sandwiches and Rubens and that kind of thing a lot and I need to cover them when they cook. I use my round covers from other pans, but it sure would be nice to have a rectangular cover to set over this.