Customer Reviews for Presto - 16-Inch Extra Large Non-Stick Skillet with Glass Lid - Black
Customer Rating
1
Don’t buy! The lid explodes for no reason.
on January 15, 2025
Posted by: Bradley92
Exploded on my after 2 months of use. Glass got all over me and my daughters.
No, I would not recommend this to a friend.
Response from https://www.gopresto.com/By PrestoCS, January 22, 2025
We are very sorry to hear this. We will certainly help you. Please call 1-800-877-0441, we're available weekdays, 8-4 CT.
Written by a customer while visiting https://www.gopresto.com/
Customer Rating
1
Think twice before buying
on October 11, 2024
Posted by: Dayzbug
Gender:Female
I was drying the lid and it slipped out of my hands and actually shattered everywhere…is this safe to cook with? I have -pictures to attach but this message will not let me attach them.
No, I would not recommend this to a friend.
Response from https://www.gopresto.com/By PrestoCS, October 15, 2024
We are sorry to hear the cover slipped out of your hands and broke. We have replacement lids available. Please call 1-800-877-0441. We are happy to help!
Written by a customer while visiting https://www.gopresto.com/
Customer Rating
1
Waste of money
on July 13, 2025
Posted by: Beeka
Gender:Female
Used this 4 times and the power supply doesn’t stay connected.
Response from https://www.gopresto.com/By PrestoCS, July 14, 2025
The temperature control will cycle on and off - this is normal. For example when left on the warm setting, the control will reach 212 degrees and drop down to 160 and then back up to 212. This process will continue throughout cooking. However, if this is not what you are experiencing, we would like to speak with you. Please call our Customer Service Team at 1-800-877-0441. We're available weekdays, 8-4 CT.
Written by a customer while visiting https://www.gopresto.com/
Customer Rating
1
Absolutely Not
on November 7, 2025
Posted by: Mama
Gender:Female
Thank you for your follow up. However, I am very disappointed in your company not making a change in the lid after so many incidents. Stop making excuses and alleviate the issue. As far as ‘home use’ and not for ‘commercial production’, you must not be familiar with our TEXAS Food Cottage Law. ONLY home use appliances may be used. Thus my inquiry for multiple cookers. Thank you for your time. Please do better.
No, I would not recommend this to a friend.
Response from https://www.gopresto.com/By PrestoCS, November 7, 2025
We will share your concerns with our Quality department. Thanks for your review.
Written by a customer while visiting https://www.gopresto.com/