Customer reviews from brother-usa.com
Brother - 37-Stitch Computerized Sewing Machine - White
Average customer rating
4.5
(54 Reviews)
Rating breakdown 54 reviews
5 Stars
42
4 Stars
7
3 Stars
1
2 Stars
0
1 Star
4
100%of customers recommend this product.
(
26 out of
26)
Customer Reviews for Brother - 37-Stitch Computerized Sewing Machine - White
Customer Rating
1
Fail
on November 2, 2023
Posted by: Jill
from St. Paul, mn
Machine worked great for a couple hours, now the stitches are all messed up. I tried every adjustment and the seams are all falling apart. Super crappy.
Response from brother-usa.comBy Brother Customer Service, November 3, 2023
When a machine is not stitching correctly, it can be frustrating. Please see the link below for further assistance:
https://help.brother-usa.com/app/answers/detail/a_id/128038
If you are still experiencing an issue, please contact Brother Customer Service at:
https://www.brother-usa.com/support
https://help.brother-usa.com/app/answers/detail/a_id/128038
If you are still experiencing an issue, please contact Brother Customer Service at:
https://www.brother-usa.com/support
Written by a customer while visiting brother-usa.com
Customer Rating
5
THIS IS ALL YOU NEED
on September 10, 2024
Posted by: BROTHER SM3701
from Guam
LOVE this machine. I have only had it for 2 years and I have made countless projects. It's perfect for a home machine. I feel like I have gone around the world twice with this machine....with no problems! I have made wallets, bags, quilts, shirts, decorations, etc.
Written by a customer while visiting brother-usa.com
Customer Rating
4
Pretty good!
on May 10, 2021
Posted by: Richellemp1
[This review was collected as part of a promotion.] I received this product for free from Brother in exchange for my honest opinion/review of this product. This sewing machine is easy to thread, adjust stitch width and length. It sews an accurate 1/4 inch which is seam allowance for quilt block construction. The 1/4 inch presser foot is not included with the basic accessories. It requires an optional purchase. I was able to move the needle over and placed some blue painters tape (which won't leave any residue when removed) to allow for accurate 1/4 inch seams.
I am excited to use the various stitches for appliqué and decoration on garments.
I am excited to use the various stitches for appliqué and decoration on garments.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
1
JUNK
on November 5, 2023
Posted by: J3804
from Greenville Texas
This machine is a piece of junk. Don't buy this machine!!
Response from brother-usa.comBy Brother Customer Service, November 7, 2023
We would love to assist you with your Brother SM3701. We apologize for any inconvenience that you have experienced. Please contact Brother Customer Service at:
https://www.brother-usa.com/support
https://www.brother-usa.com/support
Written by a customer while visiting brother-usa.com
Customer Rating
4
Nice machine
on May 1, 2021
Posted by: Deb1262
from Delaware
[This review was collected as part of a promotion.] I received this product for free from Brother in exchange for my honest review. This is truly a good machine. It was pretty easy to set up. The amount of stitching options was quite nice. It stores easily when not in use too.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great and Easy to Use!
on May 3, 2021
Posted by: MelWebb
from Savannah, GA
[This review was collected as part of a promotion.] I received this product for free from Brother in exchange for my honest review of the product.
Let me preface by saying I am a complete newbie to sewing so the machine and I are still "getting to know each other"! So far it has been very easy to use. I am amazed at how lightweight it is and how quiet. My memories of sewing machines were that they made a terrible racket, but not this one. I am having a lot of fun trying out the various types of stitches the machine offers. Let me emphasize again how perfect it is for a beginner. The directions were clear and well explained so it made it super easy for me to get started and begin having fun. I may just be a convert to sewing!!! Oh and my daughter-in-law is a good seamstress....she keeps trying to steal it from me because she says it's a very easy to use and versatile machine!
Let me preface by saying I am a complete newbie to sewing so the machine and I are still "getting to know each other"! So far it has been very easy to use. I am amazed at how lightweight it is and how quiet. My memories of sewing machines were that they made a terrible racket, but not this one. I am having a lot of fun trying out the various types of stitches the machine offers. Let me emphasize again how perfect it is for a beginner. The directions were clear and well explained so it made it super easy for me to get started and begin having fun. I may just be a convert to sewing!!! Oh and my daughter-in-law is a good seamstress....she keeps trying to steal it from me because she says it's a very easy to use and versatile machine!
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Love sewing
on May 3, 2021
Posted by: proudof5
from mebane nc
[This review was collected as part of a promotion.] this machine is awesome! I love the different types of stitches you can do. The design on the sewing machine is beautiful. It was super easy to thread and use. I'm able to make many different things with this sewing machine. The peddle is super smooth so you keep at a sturdy pace.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Excellent sewing machine
on May 3, 2021
Posted by: Kathe17
from Las Vegas nv
[This review was collected as part of a promotion.] I received this product for free from Brother in exchange for my honest opinion/review. This machine is very easy to put together and to use , it has Great features including quick set bobbin and self threading needle. Perfect for beginners! Sews so smoothly. Love it! The elegant design on the side is my favorite as well , very different from other seeing machines.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com