Customer Reviews for Kucht - 30 in. 4.2 cu. ft. Natural Gas Range with Sealed Burners and Convection Oven in White with Gold Accents - White & Gold
Customer Rating
4
Looks Professional
on February 2, 2023
Posted by: butterfly84
from Nashville, TN
I love the look of the gas range. So far, I am enjoying cooking on it. The grates are very heavy. I did notice the knobs get hot when the oven is on. Otherwise, for now I will give it 4 stars as I don't generally give any 5 star rating on anything.
I had my range installed this morning by my propane company. They were having a bit of a time knowing how to switch it from gas to propane. The small book didn't have any information on this at all. They figured it out eventually. I called kucht and customer service talked with the installer and they had it figured out. I also asked customer service how I take the door off because I'm getting my free door this coming week. Taking off the door wasn't in the book either. But with all that being said I think Kucht should have a manual that has much more details like for instance how do you clean the grates and what size bulb goes inside the oven. Those are not in the book either. I do like the look of the stove and the oven racks roll out which is a nice feature. I can't give a review on the performance of the stove because I just put it in today and I hope I don't have any problems with it.
Bought this 6 months ago but it was just installed a little over a month ago. So far so good, am having some issues and trying to deal with customer service on those.
We’ve had the oven for a few days. It looks amazing and feels sturdy. A couple issues noticed right off were one, the right removable grate had the silicon feet broken off. Two, the middle removable grate is just slightly too tight where it should interlock with the left grate, so it physically can’t sit correctly like you can tell it’s meant to. The last thing is that we can’t get the oven to light consistently. The element lights up and on occasion will ignite after a a few minutes, but most of the time it won’t ever ignite. Top burners work great!
Hoping we can get it all resolved through the warranty.