Customer reviews from brother-usa.com
Brother - MFC-L6810DW Wireless Black-and-White All-in-One Laser Printer with with Duplex Print, Scan, and Copy, Great for Business - White/Gray
Average customer rating
4.3
(10 Reviews)
Rating breakdown 10 reviews
5 Stars
6
4 Stars
3
3 Stars
0
2 Stars
0
1 Star
1
Customer Reviews for Brother - MFC-L6810DW Wireless Black-and-White All-in-One Laser Printer with with Duplex Print, Scan, and Copy, Great for Business - White/Gray
Customer Rating
1
Anything but "Enterprise" level quality
on August 4, 2026
Posted by: niwp
Purchased this for our medical office with high fax volume. Without warning or any indication of an issue, it will stop printing faxes. The only remedy is to power down the machine and power it on again, but we have no way of knowing when the issue is occurring other than "we haven't received faxes in awhile". This is not "enterprise" level quality, and support was of no assistance in remedying the issue. I feel like I wasted a significant amount of money on this.
Response from brother-usa.comBy Brother, August 5, 2026
We would like to help. Please contact Brother Customer Support at https://www.brother-usa.com/support so our team can troubleshoot the fax reception issue and help identify a solution
Written by a customer while visiting brother-usa.com
Customer Rating
5
One of the best printers I've used
on March 3, 2024
Posted by: amez
[This review was collected as part of a promotion.] I've had my fair share of printers but this printer is amazing for a home office, although it is a lot larger than I thought it was going to be. The setup instructions and connecting it to my computer was easy and simple. It prints quickly and the color payoff is nice. It's been over a month with printing at least three times a week and the ink is still pretty much full. Overall, it's one of the best printers I've owned so far and I love it in my home office.
Written by a customer while visiting brother-usa.com
Customer Rating
4
powerful and fast printing speeds, easy set up
on February 29, 2024
Posted by: venicen5570
[This review was collected as part of a promotion.] MFC-L6810DW printer is a game changing compare to my old and very simple printer i have. this printer give a impressive print quality, fast printing speed and easy to set up. It does as it was mention multifunction 'All in one' which I can use for printing, scaning, copying and faxing processes effectively. The design ensure it fits seamlessly into both home and workspace. In my opinion it would be best for using in bussiness office since it carries a user friendly interface along with multifunction. If you have a small space this one would not be a good option since its a little bulky. Overall this printer is a reliable choice for any enterprise looking for printing needs.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Fantastic printer!
on February 25, 2024
Posted by: jennabellie
[This review was collected as part of a promotion.] I’ve owned Brother printers in the past and they’re still awesome printers. Very fast printing, was able to print some recipes and work related projects with no problem! It’s a fantastic printer. Only downside is that it’s b&w only. I’d highly recommend Brother printers to anyone. It’s pretty quiet and the setup was pretty easy.
The touch screen display is very easy to understand and work with. Any beginner shouldn’t have issues setting up and using this printer!
Written by a customer while visiting brother-usa.com
Customer Rating
5
FAST AND CRISP
on February 21, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] I have been using this printer for over 2 weeks and itgets a 10/10 from both judges- it is truly a gem! The print speed is truly remarkable, and the crispness of the resolution is unmatched. Setup was a breeze with an easy walk through on the built-in 7” screen- so easy, Winky could do it! I wish I had a printer like this while I was in college, I have spent so much time fussing with an unreliable printer for my reports- this would have saved me so much brain power. I am truly impressed with the quality of the built in scanner as well- the glass is designed to scan standard and legal sized paper, with no adjusting any settings in between! AND - disappointing for Winky’s play time, but there are no dangling cords to connect before printing - it is wireless! I cannot recommend this machine enough, we are very impressed!
Written by a customer while visiting brother-usa.com
Customer Rating
4
Make sure compatible with your computer
on February 19, 2024
Posted by: maryjanedgaf
[This review was collected as part of a promotion.] It wasn't with mine so therefore I couldn't use this but it's legit. Comes with everything minus telephone cord n USB. Only comes with power cord. Paper work and I put paper in the printer tray. I'm pretty sure ink is already loaded.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Excellent All in One Printer
on February 9, 2024
Posted by: mdetw998
[This review was collected as part of a promotion.] This all in one printer is easy to use! From wifi printing to scanning any and all documents with ease, this printer is the perfect addition to our home office. It allows you to accomplish daily tasks that you need for both work as well as personal use. High quality and durable that was built to last.
Written by a customer while visiting brother-usa.com
Customer Rating
4
Super fast, super efficient big color screen
on February 8, 2024
Posted by: jaredc16
[This review was collected as part of a promotion.] This printer is an absolute beast. There's no task it can't keep up with. It has a big 7" screen that makes it super easy to use and understand. Whether your office is big or small im confident this printer can handle any task thrown its way.
Written by a customer while visiting brother-usa.com