Customer reviews from Samsung US
Samsung - Refurbished Excellent - 98 Class Q80C QLED 4K UHD Smart Tizen TV (2023)
Average customer rating
4.7
(292 Reviews)
Rating breakdown 292 reviews
5 Stars
232
4 Stars
44
3 Stars
6
2 Stars
2
1 Star
8
83%of customers recommend this product.
(
29 out of
35)
Customer Reviews for Samsung - Refurbished Excellent - 98 Class Q80C QLED 4K UHD Smart Tizen TV (2023)
Customer Rating
3
The short comings
on June 22, 2025
Posted by: losttom
[This review was collected as part of a promotion.] Without ba manual is was very difficult using the trial and error method
Value
3
Response from Samsung USBy Samsung Brand Ambassador, June 23, 2025
losttom,
We appreciate you sharing your user experience. To assist in learning the various functions, please know you can download the TV's User Manual, e-Manual, Remote Control Leaflet, and Quick Setup Guide on Samsung's website under Support > Manuals & Software > TVs & Home Theater. You can search for and select your TV to download the guides you would like.
The e-Manual and Remote Guide are both also embedded into your TV itself under Menu > Settings > Support > Open e-Manual.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
We appreciate you sharing your user experience. To assist in learning the various functions, please know you can download the TV's User Manual, e-Manual, Remote Control Leaflet, and Quick Setup Guide on Samsung's website under Support > Manuals & Software > TVs & Home Theater. You can search for and select your TV to download the guides you would like.
The e-Manual and Remote Guide are both also embedded into your TV itself under Menu > Settings > Support > Open e-Manual.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
4
Great tv very sharp images
on July 11, 2025
Posted by: Juanallendy
[This review was collected as part of a promotion.] Works like a charm with my xbox series x. The only thing I have some issues when connecting to it via smartthings besides that it's a great tv
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great quality and smart tv
on July 14, 2025
Posted by: HuskyMom
[This review was collected as part of a promotion.] This is my first Samsung tv. I have been slowly upgrading my home to all Samsung devices so they can all be friends. I love that my TV will alert me to what my other devices (i.e. washer, dryer, etc.) are doing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The picture is so crisp.
on July 14, 2025
Posted by: Ginazblue
[This review was collected as part of a promotion.] We watch our TV for sports, movies, documentaries and TV shows.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Outstanding picture
on July 14, 2025
Posted by: MichaelsQLED
[This review was collected as part of a promotion.] First of all out of the box setup and connecting all my devices with or without cable is a breeze. The picture on my Samsung QLED is 2nd to none. It is amazing!! Ive had several compliments on the quality of the picture and again it really is amazing. I use my Samsung QLED for streaming movies playing my PlayStation and even web searches. Game mode feature is fantastic when playing PS4 and PS5. Movie makes mode is another wonderful feature as both game and movie modes change automatically. Did I say the picture is outstanding? It's outstanding!! I can easily connect my Samsung Galaxy phone while sitting on the couch or if I'm walking by my Samsung QLED I can literally just gently tap the side of the TV with my phone and it connects. My Samsung QLED also works with Alexa. Oh did I say the picture on the Samsung QLED tv is amazing ? It's really amazing!! It's by far the best and best quality picture on a tv I've ever had. I changed I've a total of 4 TV's to the Samsung QLED because it's that great. A total of 6 of my friends swapped over to the Samsung QLED after watching both sports and movies. Refresh rate is excellent with fast paced sports and games. As you probably can tell by my review I " love " the Samsung QLED tv. I've had ZERO problems since turning this TV on. Not one single issue. Did I say the picture is outstanding!! Well it is!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Once you go Samsung, you never go back
on July 20, 2025
Posted by: Sparrocat
[This review was collected as part of a promotion.] We've had this TV for a couple years now and it's my favorite TV I've ever owned.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This tv has amazing image quality
on July 20, 2025
Posted by: kevinr
[This review was collected as part of a promotion.] We love our TV. It’s in our family room but because it’s so large and high-quality I can watch it from my outdoor patio. Every time we have a party people are so jealous of our TV thank you Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Lighting, Color Details & Resolution Speeds
on July 29, 2025
Posted by: Sports
[This review was collected as part of a promotion.] This TV is phenomenal for anyone looking to entertain large groups. Just sit back and enjoy a great movie night. I highly recommend it to sports fans and movie buffs!
Value
5
Written by a customer while visiting Samsung US