Customer reviews from Samsung US
Samsung - Refurbished Excellent - 98 Class Q80C QLED 4K UHD Smart Tizen TV (2023)
Average customer rating
4.7
(292 Reviews)
Rating breakdown 292 reviews
5 Stars
232
4 Stars
44
3 Stars
6
2 Stars
2
1 Star
8
83%of customers recommend this product.
(
29 out of
35)
Customer Reviews for Samsung - Refurbished Excellent - 98 Class Q80C QLED 4K UHD Smart Tizen TV (2023)
Customer Rating
5
Amazing colors
on May 8, 2025
Posted by: Nohd13
[This review was collected as part of a promotion.] I have the 65 inch, a d it fits perfectly in my living room. The colors are just amazing to see so vibrant. Paird with a q symphony able sound bar and the sound just surrounds you. When you watch a movie it makes you feel like you are actually there in all the action. The 120hz is so smooth even when gaming it puts other tvs to shame. All in all its a fantastic TV
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
TV was ok until it wasn't
on May 10, 2025
Posted by: Slamb13
[This review was collected as part of a promotion.] It worked great for about 6 months. Then it died and we had it repaired. Then 6 months later when the warranty expired, it died again. We ended up throwing it away after that.
Value
1
Response from Samsung USBy Samsung Brand Ambassador, May 12, 2025
Slamb13,
We appreciate you taking the time to let us know about your experience with your TV. Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.
LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
We hope to regain you as a customer in the future.
~ Samsung Pro
We appreciate you taking the time to let us know about your experience with your TV. Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.
LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
We hope to regain you as a customer in the future.
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
5
Nice TV with multiple features
on May 10, 2025
Posted by: Aurora2025
[This review was collected as part of a promotion.] Picture Quality:
Sharp 4K resolution with vibrant colors (Quantum Dot)
Bright display, great for well-lit rooms
Decent contrast with Full Array Local Dimming (not OLED-level blacks)
Streaming & Movies:
Excellent for Netflix, Disney+, and HDR content
Smooth motion, no stuttering or blur
Gaming:
Great for PS5/Xbox with HDMI 2.1, 120Hz, low input lag
Auto Game Mode and VRR support for smooth gameplay
Smart Features:
Tizen OS is fast and easy to use
Comes with all major streaming apps pre-installed
Voice control works with Alexa, Bixby, or Google Assistant
Sound:
Built-in speakers are clear but not immersive
Best paired with a soundbar for better audio
Design & Setup:
Sleek design with thin bezels and clean cable management
Easy to set up and fits most spaces with central stand
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Gaming TV
on May 10, 2025
Posted by: Knight717
[This review was collected as part of a promotion.] I cannot express in enough words how amazing the features on this TV are for video games! There's a map zoom function which takes a part of the side of the TV and dedicates it to zooming in on your video game map. That way you can see it better! It comes with a built-in xbox! You subscribe to the Xbox Live and then you can hook up any wireless controller via Bluetooth to your TV and then play video games with no console! Did I mention the nits? 1,500!! At night, this TV can be blinding! The brightness and contrast and detail are indescribable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung tvs are the BEST!
on May 10, 2025
Posted by: Beccac
[This review was collected as part of a promotion.] I have always had a samsung t v. It is such an amazing product and may last forever. It also sinks so easily with my phone.... They are the best!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great picture
on May 10, 2025
Posted by: Itsbig
[This review was collected as part of a promotion.] Very nice picture. The 128mb refresh works great for playing Xbox. Ive got it hooked up through the hdmi-cec port so it comes on when I turn on my Xbox. Ive got the setting turned of for the TV remote to turn on the Xbox but it does anyways. Otherwise id give it 5star
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture worth the price
on May 10, 2025
Posted by: Luckylifeguard
[This review was collected as part of a promotion.] Everything comes through super clear on this TV. Compared to my Amazon TVs in the house I prefer this one.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Home Use - Amazing Clarity - ZERO Lag
on May 12, 2025
Posted by: PALERIDER
[This review was collected as part of a promotion.] Super Satisfied!!
Amazing clarity and definition. I have never experienced any latency or tiling, extremely fluid video display.
I highly recommend it and I assure you, you will not regret the purchase!
Amazing clarity and definition. I have never experienced any latency or tiling, extremely fluid video display.
I highly recommend it and I assure you, you will not regret the purchase!
Value
5
Written by a customer while visiting Samsung US