Customer reviews from Samsung US
Samsung - Refurbished Excellent - 98 Class Q80C QLED 4K UHD Smart Tizen TV (2023)
Average customer rating
4.7
(292 Reviews)
Rating breakdown 292 reviews
5 Stars
232
4 Stars
44
3 Stars
6
2 Stars
2
1 Star
8
83%of customers recommend this product.
(
29 out of
35)
Customer Reviews for Samsung - Refurbished Excellent - 98 Class Q80C QLED 4K UHD Smart Tizen TV (2023)
Customer Rating
5
Loving this TV so far!
on September 1, 2024
Posted by: NateTGGE
[This review was collected as part of a promotion.] Just got this TV and it's been amazing so far. The picture quality is wonderful. Love the intelligent mode to make the picture quality even better.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Dive in the picture
on September 6, 2024
Posted by: Amandee
[This review was collected as part of a promotion.] I love this tv. It is perfect in my room. Has amazing picture and sound. No need to add a sounds bar, the audio is fantastic. You feel like your in the TV. My kids love playing their games on it as well and the picture still looks great. You can't go wrong with samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Feature (Samsung QN65Q80C)
on September 10, 2024
Posted by: Phorlabee
[This review was collected as part of a promotion.] This product is awesome for streaming. It is bliss watching on it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good tv, good price
on September 17, 2024
Posted by: Jimngu
[This review was collected as part of a promotion.] Color is good. Just one annoying problem that keep turning on the TV on its own.
Value
4
Response from Samsung USBy Samsung Specialist, September 17, 2024
Jimngu,
It’s unfortunate to hear your TV is turning on by itself. Please try a few troubleshooting steps that may help solve the issue:
1. Unplug the TV from the wall outlet or surge protector and leave it unplugged for 30 seconds.
2. Check the power cord to see if there is any visible damage.
3. Plug the TV power cord back into the wall outlet. If you were using a surge protector, bypass it for now and use a wall outlet.
4. Try to update the software. In some cases, a software update can correct the problem. There is a risk, however. If the TV turns off during the software update, it could damage the TV. Updates can take up to 30 minutes depending on network speed, so if the TV is not turning off too frequently, try updating the software.
5. Disable the Power On with Mobile option. TVs that can connect to SmartThings can be turned on using compatible devices, sometimes automatically. However, if abnormal "power on" signals are sent through the wireless network, they will trigger this function and make the TV turn on. If you do not want this function, navigate to Menu > Settings > All Settings > Connection > Network > Expert Settings > Power On with Mobile, and turn the setting off.
If the TV continues to turn on by itself, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
It’s unfortunate to hear your TV is turning on by itself. Please try a few troubleshooting steps that may help solve the issue:
1. Unplug the TV from the wall outlet or surge protector and leave it unplugged for 30 seconds.
2. Check the power cord to see if there is any visible damage.
3. Plug the TV power cord back into the wall outlet. If you were using a surge protector, bypass it for now and use a wall outlet.
4. Try to update the software. In some cases, a software update can correct the problem. There is a risk, however. If the TV turns off during the software update, it could damage the TV. Updates can take up to 30 minutes depending on network speed, so if the TV is not turning off too frequently, try updating the software.
5. Disable the Power On with Mobile option. TVs that can connect to SmartThings can be turned on using compatible devices, sometimes automatically. However, if abnormal "power on" signals are sent through the wireless network, they will trigger this function and make the TV turn on. If you do not want this function, navigate to Menu > Settings > All Settings > Connection > Network > Expert Settings > Power On with Mobile, and turn the setting off.
If the TV continues to turn on by itself, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Great tv for bright rooms
on September 26, 2024
Posted by: Samsan
[This review was collected as part of a promotion.] Great tv for bright rooms. Wireless connection with Q990c is seamless.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great color & quality...i love it!!
on September 28, 2024
Posted by: Greattv2
[This review was collected as part of a promotion.] I use it to stream tv and so far it has been great. I love it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent quality television
on October 11, 2024
Posted by: Asnake71
[This review was collected as part of a promotion.] We use our Samsung television on the daily for streaming & watching movies. It has a very sharp picture & other excellent quality features. Well worth the investment. We love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Awesome view
on October 20, 2024
Posted by: Rooroo
[This review was collected as part of a promotion.] It's so awesome to see movies with my honey the graphics make it seem like your right in the action.
Value
4
Written by a customer while visiting Samsung US