Customer reviews from mrcoffee.com
Mr. Coffee - Express Cold Brew Coffee Maker, 10-Minute Cold Brew Coffee Machine - Oat Milk
Average customer rating
4.4
(88 Reviews)
Rating breakdown 88 reviews
5 Stars
48
4 Stars
28
3 Stars
9
2 Stars
2
1 Star
1
Customer Reviews for Mr. Coffee - Express Cold Brew Coffee Maker, 10-Minute Cold Brew Coffee Machine - Oat Milk
Customer Rating
2
I’m not too impressed
on November 28, 2024
Posted by: jazzyjolene_783564
[This review was collected as part of a promotion.] I love Mr. Coffee products. So, I was excited to try the Express Home Bree machine. I’ve followed all the directions to set up the home brew machine including charging the main housing. When I went to use it, the unit needed to charge again, and it took another 25 minutes. There were even ground beans at the bottom.
I think disclosing that this should be for courser ground beans and looking at the battery can help this product get better.
Response from influenster.comBy Customer Care, November 29, 2024
Hello. Thank you for sharing your experience with the Mr. Coffee® Express Cold Brew Coffee Maker. We're sorry to hear about the issues you've encountered with charging and grounds in the brew. For the best results, coarser coffee grounds are indeed recommended for this machine. Your input about clearer instructions is very valuable, and we’ll be sure to pass it along to our team for improvement. If you need further assistance, please don't hesitate to contact us via our "Contact Us" page at https://www.mrcoffee.com/support/contact-us. We’re available Mon.-Fri. 9am -5pm Eastern Time.
Thank you,
Mr. Coffee Consumer Care
Thank you,
Mr. Coffee Consumer Care
Written by a customer while visiting influenster.com
Customer Rating
4
Mr. Coffee Cold Brew
on November 28, 2024
Posted by: samanthah105_998307
[This review was collected as part of a promotion.] I received this complimentary from Influenster. Easy to clean and assemble. The motor is a little louder than I expected but comparable to a regular coffee machine. It did leak the first time I used it but I repositioned it and everything was fine. Will use in the future!
Written by a customer while visiting influenster.com
Customer Rating
3
underwhelming but does work
on November 29, 2024
Posted by: stephdapp_4918
[This review was collected as part of a promotion.] i was elated when i found out i would get to try this. it has many pieces, all of which need to be hand washed. they do not fit together in an intuitive way, i did have to remove pieces and redo them before i finally got it right. it is a quick tool! the coffee it brewed was extremely weak and looked watered down in color. it did taste very smooth but i think that may just be because it was so weak. it has a sustainable design and is definitely better than the single serve pods that are so wasteful.
Response from influenster.comBy Customer Care, December 3, 2024
Hi! Thank you for posting your review. We are sorry to hear that our Mr. Coffee® Express Cold Brew Coffee Maker didn't meet your expectations. We use all the feedbacks we receive to continually improve on everything we do. If you require our assistance, please contact us directly and we will be happy to assist you.
Thank you!
Thank you!
Written by a customer while visiting influenster.com
Customer Rating
3
Not easy to clean or remember how to put together
on December 5, 2024
Posted by: erins15_9741
[This review was collected as part of a promotion.] Honestly it wasn't convenient imo and was messy to take apart and clean. I had very high hopes for it but for the work I'd rather just use one of my other simpler cold brew kits that you put in fridge. It was very bitter but I didn't try enough times to find out if there was a better way to mellow it a bit. I'm sure for some it will be just what they want but it didn't make a big enough cup of coffee for the effort and time it takes to make one batch. I felt a 3 was pretty generous.
Response from influenster.comBy Customer Care, December 9, 2024
Hello. Thank you for reaching out to us.
We’re sorry to hear it didn’t meet your expectations and that it felt inconvenient to use. Your feedback is very helpful, and it will be forwarded to the appropriate department.
If you have any more feedback, please reach out to us via our Contact Us form on our website. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
Mr. Coffee® Consumer Care
We’re sorry to hear it didn’t meet your expectations and that it felt inconvenient to use. Your feedback is very helpful, and it will be forwarded to the appropriate department.
If you have any more feedback, please reach out to us via our Contact Us form on our website. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
Mr. Coffee® Consumer Care
Written by a customer while visiting influenster.com
Customer Rating
5
Love it!
on December 11, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] This is so convenient and cute! I absolutely love the ease of making coffee in the morning. It’s cheaper on my wallet and makes the process enjoyable.
Written by a customer while visiting influenster.com
Customer Rating
5
Easy peasy iced coffee!!
on December 12, 2024
Posted by: dallasg8_184
[This review was collected as part of a promotion.] Ok the first time I used it, i was completely lost!! The directions are not the best I feel like it didn't include some steps even thou they are common sense I didn't completely understand. I comes in a nice box and it seems durable and should work for a long time. Extremely satisfied.... love it!!
Written by a customer while visiting influenster.com
Customer Rating
5
10 minutes is all you need
on December 20, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] Love the size of this machine, really easy to brew asy to use and literally takes 10 minutes. Also easy to clean. I love cold brew but buying at the grocery store gets expensive
Written by a customer while visiting influenster.com
Customer Rating
5
One of the many good products from Mr. Coffee
on December 29, 2024
Posted by: crush_jazz_2565
[This review was collected as part of a promotion.] I love this because you can charge it, then take it with you and make cold brew on the go at the office, in your car, in a plane or wherever you are. Afterwards, you can fold it, basically, in half and store it away easily. It's also easy to clean because the parts are so simple. Good job on this one, Mr. Coffee.
Written by a customer while visiting influenster.com