Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 256GB (Unlocked) - Silver Shadow
Average customer rating
4.7
(5,604 Reviews)
Rating breakdown 5,604 reviews
5 Stars
4,349
4 Stars
929
3 Stars
206
2 Stars
55
1 Star
65
92%of customers recommend this product.
(
1,257 out of
1,366)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 256GB (Unlocked) - Silver Shadow
Customer Rating
5
Great phone!
on July 20, 2025
Posted by: SamDex
[This review was collected as part of a promotion.] Love this phone! Great balance between phone and tablet. Galaxy AI is awesome and love using my sPen on the bigger screen. Samsung, please do not eliminate the sPen from future phones.
Value
5
Written by a customer while visiting Samsung US
Posted by: Fred
Verified Purchase:Yes
I wanted a 7 but it was not available just last month. I want to trade mine in please.
Response from Samsung USBy R&R Team, July 21, 2025
Thanks for sharing your feedback on the Galaxy Z Fold6, Fred! We're excited to see that you love your Z Fold6! We're even more excited to know that you can't wait to trade it in for the new Z Fold7. The Z Fold7 is now available for pre-order, and we can't wait for you to experience it. The 6.5" Cover Screen on the Galaxy Z Fold7 is wider, but the slimmed-down folded body fits perfectly in your hand, making typing feel more natural. Get things done comfortably and effortlessly! Once again, we appreciate your feedback, and if you have any questions or concerns, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
I love the HD experience with movies
on July 20, 2025
Posted by: BLsmom
[This review was collected as part of a promotion.] I love my fold its like walking around with a little live computer in my pocket
Value
5
Response from Samsung USBy R&R Team, July 21, 2025
Thank you for taking the time to share your feedback on the Galaxy Z Fold6. We’re glad to see that you love your Fold! The Dynamic AMOLED 2X display enhances your movie-watching experience, making every scene vibrant and immersive. It’s awesome to see that you feel like you’re carrying a powerful computer in your pocket. The versatility and functionality of the Fold provides a unique experience, whether you're streaming content or multitasking. If you ever have any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I ever had
on July 20, 2025
Posted by: NARCANMAN
[This review was collected as part of a promotion.] I originally grabbed the phone for the camera, I will upload a photo taken with it here.. I quickly adapted to using the phone for all my work when not at a desk.. it allows multi tasking to be easy .. the screen when open always gets people's attention and I get ask many questions... I personally know 3 people who switched from their Fruit of a phone if you get what I mean.. and they are so glad they did!!! I can't wait to see the zfold 7 as soon as it's released!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's a flip phone and it's samsung
on July 21, 2025
Posted by: NoEvEn
[This review was collected as part of a promotion.] I use my Samsung device for everything music media calls messages emails it's fast easy convenient. I love that I am a part of Samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Dre's Galaxy Z Fold 6
on July 21, 2025
Posted by: Blkreign
[This review was collected as part of a promotion.] I love my Galaxy z fold 6, mainly because it's so easy to use multiple apps at the same time. So I can be super productive or super entertained at the same time or being productive and entertained at the same time. Love the Galaxy fold series is being great. With the newGalaxy AI it makes things even easier to create emails and text messages and letters. The Galaxy Z Fold series is definitely a step ahead of all others
Value
5
Response from Samsung USBy R&R Team, July 21, 2025
Thank you for sharing your experience with the Galaxy Z Fold6! It’s great to know that you’re enjoying the ease of multitasking and that our Galaxy AI features are making it simpler for you to create emails and messages. We’re proud of the Galaxy Z Fold series and how it empowers users to be productive and entertained simultaneously. If you have any questions or need support, please feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
Great Phone Bad Battery Life
on July 22, 2025
Posted by: Sjones1116
[This review was collected as part of a promotion.] Great Phone but the battery doesn't last a whole day
Value
4
Response from Samsung USBy R&R Team, July 22, 2025
Thanks for taking the time to share your feedback on the Galaxy Z Fold6, Sjones! We love that you think it's been a great phone, but we see that you may be experiencing a shortened battery life. To help troubleshoot this, we recommend checking out the link attached below. Before doing so, check and make sure that your phone's software is updated as well as the apps on your phone. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If this persists, please be sure to reach out to us at Samsung Support so that we can provide further assistance. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10001538/
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https://www.samsung.com/us/support/troubleshoot/TSG10001538/
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Written by a customer while visiting Samsung US
Customer Rating
5
Z Fold6 Power, Performance, The Ultimate Foldableb
on July 22, 2025
Posted by: JustinTime88
[This review was collected as part of a promotion.] I've owned every Z Fold since the Fold 3, and it's been incredible to watch how the design has evolved. The Z Fold 6 is by far the most refined yet—especially the hinge. It's sturdier, smoother, and finally closes with virtually no gap. Plus, the crease on the inner screen is barely noticeable now, which makes a huge difference in daily use.
Samsung AI is also a major highlight. It boosts productivity and creativity with features like real-time translation, Note Assist, and web page summarization. Where it really shines, though, is in the camera. The AI enhances image quality with smart scene optimization, better low-light processing, and automatic edits—so my photos always come out sharp and vibrant.
The large inner screen is a game changer for multitasking. When I’m delivering with DoorDash and Grubhub, I can run both apps in split screen to choose the best-paying orders. The same goes for Uber and Lyft—running both at once helps me maximize earnings without switching between apps.
And my absolute favorite thing? Mobile gaming. Playing Call of Duty Mobile and Fortnite on the Z Fold 6 is immersive and smooth. The big screen and high refresh rate make everything look and feel amazing. This phone is the best of every world—productivity, photography, and pure fun.
Value
5
Response from Samsung USBy R&R Team, July 22, 2025
It's great to hear from you, Justin! Thank you for sharing your experience with the Galaxy Z Fold 6. It’s great to see you’re enjoying the refined design, especially the sturdier hinge and nearly invisible crease. We’re glad you’re finding the Galaxy AI features helpful for productivity, and that the camera enhancements are making your photos stand out. It’s awesome that you’re using the large inner screen for multitasking with rideshare apps like DoorDash and Uber to maximize your earnings. Just be sure to be safe on the road! We also love that you’re enjoying mobile gaming with titles like Call of Duty Mobile and Fortnite. If you have any questions or need assistance, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US