Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 256GB (Unlocked) - Silver Shadow
Average customer rating
4.7 out of 5
4.7
(5,209 Reviews)
Open Ratings Snapshot
Rating breakdown 5,209 reviews
5 Stars
4,070
4 Stars
864
3 Stars
178
2 Stars
45
1 Star
52
93%of customers recommend this product. 
(
1,018 out of 1,098
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 256GB (Unlocked) - Silver Shadow
Customer Rating
5 out of 5
5
The best flip phone in the market
on July 30, 2024
Posted by: LovemyZFlip6
[This review was collected as part of a promotion.] This AI technology brought amazing features.Try to connect people together .make communication for everybody possible (not to separate them).That is the "phone"and communication purpose .communication to connect to all mankind.Now everybody in all language can talk to one another .Thank,Galaxy AI.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
No change from zfold 4 to zfold 6
on June 3, 2025
Posted by: Raje
from ct
Expertise:Expert
Verified Purchase:Yes
there were no major change from zfold 4 to zfold 6
Value
1 out of 5
1
Response from Samsung USBy R&R TeamJune 3, 2025
Thank you for your feedback on the Galaxy Z Fold6, Raje. The Fold6 is the thinnest model yet, making it more pocket-friendly while offering a large display. Its screen is 1.5 times brighter at 2600 nits for better visibility outdoors, and it provides up to 2 extra hours of video playback due to a more efficient processor. Durability has improved with better dust resistance and a stronger dual rail FlexHinge. The camera features the ProVisual Engine for enhanced image clarity, and Galaxy AI features like Circle to Search and Note Assist add convenience and productivity. Once again, thank you for sharing your thoughts, Raje! If you have any further concerns or questions, be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Let there be light.... literally
on August 8, 2024
Posted by: Tish
I was so happy with my Galaxy Z Fold 6 until I opened the screen and now it has a bright light running through the fold and my left screen keeps tweaking and going in and out. I've only had the phone for 14 days. DO BETTER SAMSUNG ESPECIALLY FOR THE EXPENSIVE PRICE TAG YOUR CHARGING YOUR CUSTOMERS!
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love a z fold
on August 12, 2024
Posted by: Pamela
from Texas
I had a z fold when they first came out and I loved it.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The BEST Foldable experience ever
on October 14, 2024
Posted by: MnMFoldMan
[This review was collected as part of a promotion.] I've been daily using Samsung Galaxy Zfolds for the past 3 years (Zfold 3, 4, 5 and now 6). I can't go back to a regular slab phone again. I use my Zfold as a tablet 90% of the time. The One UI software is supreme.
The new Galaxy AI has made searching easy by circle to search. The photo editing is also useful.
Can't say enough good things about my Zfolds. I love when tech companies give us the latest tech and let us choose to use it even if it's not fully baked. I love to use new tech to help me simplify the amount of devices I use. The Zfold nails that just right.
Keep up the great work Samsung! :⁠-⁠)
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
QGreat deal
on August 26, 2024
Posted by: Maslin
Expertise:Expert
Galaxy phone fold6512gb unlock galaxy z
Product is excellent of 5 stars
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
laptop book 4 edge
on August 31, 2024
Posted by: Tmulla
[This review was collected as part of a promotion.] have a problem with this. I was selected laptop computer for this page but it keeps me on different types and I can't made anything to correct my selected. so hopefully this massage will help me to make changes.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy Z fold 6
on September 7, 2024
Posted by: Anonymous
from California
Expertise:Expert
I saw the new samsung galaxy z Fold 6 i like so much i going to buy
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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