Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 256GB (Unlocked) - Silver Shadow
Average customer rating
4.7
(5,209 Reviews)
Rating breakdown 5,209 reviews
5 Stars
4,070
4 Stars
864
3 Stars
178
2 Stars
45
1 Star
52
93%of customers recommend this product.
(
1,018 out of
1,098)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 256GB (Unlocked) - Silver Shadow
Customer Rating
5
Galaxy Z Fold 6
on November 9, 2024
Posted by: Love2shopsamsung
[This review was collected as part of a promotion.] I use my new gadget for my own personal use. I love the new Galaxy AI feature and the convenience it provides during my internet search and/productivity. It is very cool how I can circle an item to initiate a search. I get the best of both worlds while becoming familiar with my new device. There is a ton of things you can do on this device, and I am super excited to explore the many options this device provides.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Ive had better.
on November 10, 2024
Posted by: Otsie
I bought this 3 months ago. When i open it the left side flickers. Cant use the phone opened. Also it gets very hot when charging. Also can NOT use styles on the main screen.
Response from Samsung USBy Social Commerce, November 11, 2024
Aloha Otsie,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Z Fold6. We value your feedback as we are committed to constant innovation as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your display flickers while you're using "Dark Mode," take a moment to review "Screen flickers when using Dark mode on Galaxy phone." Now, if your display flickers while using your Camera App, take a look at "Screen flickers when using the Camera on a Galaxy phone." Whether you're using a phone, tablet, smart watch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Please take a look at, "Keep your Galaxy device at its normal operating temperature" for some tips on keeping your phone performing at its best. Even though your Z Fold6 does not have an integrated S Pen built-in, your device is compatible with the S Pen Pro Edition and the S Pen Fold Edition. Check out, "Learn about the different Samsung S Pen" if you would like more information. We also offer cases for your device that include a S Pen. For your convenience, I have linked a few of those resources below for your review. If you have any questions for us after reviewing these resources or if you would like any further assistance, do not hesitate to reach out to Samsung Support. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
https://www.samsung.com/us/support/troubleshooting/TSG01208985/
https://www.samsung.com/us/support/troubleshooting/TSG01222442/
https://www.samsung.com/us/support/answer/ANS10002887/
https://www.samsung.com/us/support/answer/ANS10003226/
https://www.samsung.com/us/smartphones/galaxy-z-fold6/accessories/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Z Fold6. We value your feedback as we are committed to constant innovation as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your display flickers while you're using "Dark Mode," take a moment to review "Screen flickers when using Dark mode on Galaxy phone." Now, if your display flickers while using your Camera App, take a look at "Screen flickers when using the Camera on a Galaxy phone." Whether you're using a phone, tablet, smart watch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Please take a look at, "Keep your Galaxy device at its normal operating temperature" for some tips on keeping your phone performing at its best. Even though your Z Fold6 does not have an integrated S Pen built-in, your device is compatible with the S Pen Pro Edition and the S Pen Fold Edition. Check out, "Learn about the different Samsung S Pen" if you would like more information. We also offer cases for your device that include a S Pen. For your convenience, I have linked a few of those resources below for your review. If you have any questions for us after reviewing these resources or if you would like any further assistance, do not hesitate to reach out to Samsung Support. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
https://www.samsung.com/us/support/troubleshooting/TSG01208985/
https://www.samsung.com/us/support/troubleshooting/TSG01222442/
https://www.samsung.com/us/support/answer/ANS10002887/
https://www.samsung.com/us/support/answer/ANS10003226/
https://www.samsung.com/us/smartphones/galaxy-z-fold6/accessories/
Written by a customer while visiting Samsung US
Posted by: Ahha
from Flowood, MS
Expertise:Intermediate
Verified Purchase:Yes
Great phone great OS I highly recommend it love Samsung
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Ms Smith
from New York
Expertise:Intermediate
Verified Purchase:Yes
Simple: I Love This Phone!! I love reading on this phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Bravo!!!
on November 10, 2024
Posted by: Johnnywho47
from Houston
Expertise:Beginner
I just want a fold and i was blown away everything, the touch , the look , everything. No regrets having a second phone. No regrets using my fold. I just love it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Hacker Golfer
from SAN DIEGO, CA
Expertise:Intermediate
Verified Purchase:Yes
It would be 5 if it was Fold-6SE instead of Fold-6
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Posted by: Samsung galaxy watch ultr
Verified Purchase:Yes
To home concerned, fold 6 Samsung Galaxy.
The way they make it, you can't even use.Your fingerprint is poorly made
The way they make it, you can't even use.Your fingerprint is poorly made
Features
1
Performance
1
Response from Samsung USBy Social Commerce, November 11, 2024
Salutations Samsung,
Thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy Z Fold6. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We realize that transitioning to new devices can come with a bit of a learning curve. This is why we have a plethora of resources in place to make the transition as seamless as possible. We offer informative videos on our YouTube channel that highlight your device and its features as well as device manuals, software updates, troubleshooting guides, and interactive simulators on our website. For your convenience, I have linked a few of these resources below for your review. Feel free to take a look at them when you have the free time and reach out to us at Samsung Support afterwards if you have any questions for us. We're always happy to answer any questions that you may have and provide any further assistance you may need. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.youtube.com/c/Samsung/playlists
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
Thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy Z Fold6. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We realize that transitioning to new devices can come with a bit of a learning curve. This is why we have a plethora of resources in place to make the transition as seamless as possible. We offer informative videos on our YouTube channel that highlight your device and its features as well as device manuals, software updates, troubleshooting guides, and interactive simulators on our website. For your convenience, I have linked a few of these resources below for your review. Feel free to take a look at them when you have the free time and reach out to us at Samsung Support afterwards if you have any questions for us. We're always happy to answer any questions that you may have and provide any further assistance you may need. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.youtube.com/c/Samsung/playlists
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
Written by a customer while visiting Samsung US
Posted by: Mike613
from New york
Expertise:Expert
Verified Purchase:Yes
Huge fan of the Z fold 6. Once you go fold, you can't go back to a typical phone.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US