Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 256GB (Unlocked) - Silver Shadow
Average customer rating
4.7
(5,209 Reviews)
Rating breakdown 5,209 reviews
5 Stars
4,070
4 Stars
864
3 Stars
178
2 Stars
45
1 Star
52
93%of customers recommend this product.
(
1,018 out of
1,098)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 256GB (Unlocked) - Silver Shadow
Posted by: Jimm
from New York
Expertise:Intermediate
Verified Purchase:Yes
What a great opportunity this deal was for me to learn the z-fold. Already I am enjoying the various operations of this phone. I still have a lot to learn but have been able to utilize the larger screen to review documents in the midst of meetings. Thanks again for the deal.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Brooklyn ny
Expertise:Intermediate
Verified Purchase:Yes
Love everything about it definitely a upgrade from my fold 3
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Ghost
from Los Angeles,CA
Expertise:Intermediate
Verified Purchase:Yes
Realy Enjoying the z fold 6 Greatly, awesome phone
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Shawn
Verified Purchase:Yes
Battery life and charge speed is aweful. Secondary camera is garbage
Response from Samsung USBy Social Commerce, November 11, 2024
Hello Shawn,
Thank you for finding the time out of your lively day to share your sentiments with us about your Samsung Galaxy Z Fold6. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Z Fold6 offers a 4,400mAh battery that will allow you up to 23 hours of video playback or up to 77 hours of audio playback. If you are experiencing less than expected operational times when it comes to your battery life, take a moment to review "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service" to learn how you can optimize the life of your Galaxy battery. The Galaxy Z Fold6 features a 10MP Front/Cover Camera. The Main Screen has a hidden 4MP Under Display Camera. And on the rear, Galaxy Z Fold6 is equipped with a 50MP Wide-angle Camera, 12MP Ultra-Wide Camera and 10MP Telephoto Camera. Throughout your day, take crisp, clear photos enhanced by an advanced processor and AI-powered software. Download Expert RAW for even more creative control of Galaxy Z Fold6's pro-grade cameras. If you would like to share additional feedback with us regarding the performance, durability, or functionality of your device, we'd be happy to assist you with troubleshooting your device. However, without having more information available regarding what you may be experiencing with your device and without being able to probe further by asking you follow up questions, I recommend reaching out to Samsung Support at your earliest convenience. Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Thank you for finding the time out of your lively day to share your sentiments with us about your Samsung Galaxy Z Fold6. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Z Fold6 offers a 4,400mAh battery that will allow you up to 23 hours of video playback or up to 77 hours of audio playback. If you are experiencing less than expected operational times when it comes to your battery life, take a moment to review "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service" to learn how you can optimize the life of your Galaxy battery. The Galaxy Z Fold6 features a 10MP Front/Cover Camera. The Main Screen has a hidden 4MP Under Display Camera. And on the rear, Galaxy Z Fold6 is equipped with a 50MP Wide-angle Camera, 12MP Ultra-Wide Camera and 10MP Telephoto Camera. Throughout your day, take crisp, clear photos enhanced by an advanced processor and AI-powered software. Download Expert RAW for even more creative control of Galaxy Z Fold6's pro-grade cameras. If you would like to share additional feedback with us regarding the performance, durability, or functionality of your device, we'd be happy to assist you with troubleshooting your device. However, without having more information available regarding what you may be experiencing with your device and without being able to probe further by asking you follow up questions, I recommend reaching out to Samsung Support at your earliest convenience. Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Written by a customer while visiting Samsung US
Posted by: Guru
Verified Purchase:Yes
I love thats its smaller then standard large phones . I can do everything with the phone folded. It fits so nice in my hand. And when opened. WOW !! ..the crease in the middle has never been a problem for me.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Flor
from Los Angeles, CA
Expertise:Intermediate
Verified Purchase:Yes
I've had this for about a month now and I LOVE it. My previous s23 ultra was getting too big for my hands. It was nice to have such a big screen, but it was too big. This phone is just the right size for my hands, and if I need it bigger, I just open the screen. Unfortunately, there's aren't many good options for protective covers out there, in still searching for the perfect one. Even the camera is great, open or closed. It's amazing!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Almost great
on November 9, 2024
Posted by: Mephipster
[This review was collected as part of a promotion.] Galaxy AI is better than I expected but I really wish there was a built in s pen or that the s pen worked on the front screen. That's not a knock on Samsunng, just saying what I'm looking for.
One star off because my paint is peeling off of the black model. Samsung says it's because of non official chargers. I use an official charger 80% of the time but samsung doesn't offer a car charger on this app. I drive hundreds of miles a week, I'm going to need to charge in my car.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
When Refinement Works
on November 9, 2024
Posted by: MrCMK1982
[This review was collected as part of a promotion.] After years of refinement, Samsung seems to have found the perfect balance of feel, build and performance. The Z Fold 6 feels great in the hand and is noticeably lighter than earlier models. Galaxy AI works well and proves to be quite responsive. Glad I switched from the OnePlus 12
Value
5
Written by a customer while visiting Samsung US