Customer reviews from Samsung US
Samsung - Refurbished Excellent - 50 Class QN90D Series Neo QLED 4K Mini LED Smart Tizen TV (2024)
Average customer rating
4.7
(769 Reviews)
Rating breakdown 769 reviews
5 Stars
622
4 Stars
91
3 Stars
28
2 Stars
15
1 Star
13
87%of customers recommend this product.
(
89 out of
102)
Customer Reviews for Samsung - Refurbished Excellent - 50 Class QN90D Series Neo QLED 4K Mini LED Smart Tizen TV (2024)
Customer Rating
4
This TV is almost 5 stars...
on October 14, 2025
Posted by: todd026
[This review was collected as part of a promotion.] Overall this TV is great. The menu is fairly easy to navigate. The sound is really good. It is not overly affected by glare. It has plenty of AV ports to support just about any peripheral.
The one knock I have is picture sharpness. This picture is by no means bad but I just can't seem to dial it in to really good. It still has what I call "electronic edges." Subtle hints of non clarity around the edges of some objects. My wife doesn't evens what I'm talking about, so maybe I'm just over scrutinizing, but I see what I see.
If it weren't for that one minor issue, this TV would be perfect.
The one knock I have is picture sharpness. This picture is by no means bad but I just can't seem to dial it in to really good. It still has what I call "electronic edges." Subtle hints of non clarity around the edges of some objects. My wife doesn't evens what I'm talking about, so maybe I'm just over scrutinizing, but I see what I see.
If it weren't for that one minor issue, this TV would be perfect.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This TV is great
on October 14, 2025
Posted by: SuperHomeTV
[This review was collected as part of a promotion.] This TV is amazing, it delivers a high quality image and is not affected by light reflexion.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great picture
on October 14, 2025
Posted by: Cap747
[This review was collected as part of a promotion.] I think that a instruction manual would be mandatory to be included for the quality of the product!
Value
3
Response from Samsung USBy Samsung Specialist, November 11, 2025
Cap747,
We appreciate you sharing your user experience. To assist in learning the various functions, please know you can download your TV's User Manual, e-Manual, Remote Control Leaflet, and Quick Setup Guide on Samsung's website under Support > Manuals & Software > TVs & Home Theater. You can search for and select the QN90D TV to download the guides you would like.
The e-Manual and Remote Guide are both also embedded into your TV itself under Menu > Settings > Support.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
We appreciate you sharing your user experience. To assist in learning the various functions, please know you can download your TV's User Manual, e-Manual, Remote Control Leaflet, and Quick Setup Guide on Samsung's website under Support > Manuals & Software > TVs & Home Theater. You can search for and select the QN90D TV to download the guides you would like.
The e-Manual and Remote Guide are both also embedded into your TV itself under Menu > Settings > Support.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Love our new TV’
on October 14, 2025
Posted by: SeanaM
[This review was collected as part of a promotion.] We finally have a tv where we can watch our 4k movies and really see the quality of the film! Very happy with this purchase!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Picture is Amazing!!!
on October 14, 2025
Posted by: CallMyBluff
[This review was collected as part of a promotion.] I mostly use the TV for gaming & sports. Occasionally I watch movies and shows but not a lot. The picture quality is out of this world. The blacks are not washed out like a lot of tvs that can’t get that right depth & shade. The pixels are so finely tuned with millions of different color combinations that the view comes out so crystal clear you’ll believe you’re standing right there with whom or whatever it is you’re seeing on your screen.
The audio that comes from this tv is amazing too! One of the few tv’s I’ve come across where a soundbar isn’t truly needed to hear the audio tracks.
My only complaint is I wish I could get to my gaming console app without having to use a second menu. Should have allowed the App Store to load the game console app on the main Home Screen in line with the other apps like Samsung TV’s of past years.
The audio that comes from this tv is amazing too! One of the few tv’s I’ve come across where a soundbar isn’t truly needed to hear the audio tracks.
My only complaint is I wish I could get to my gaming console app without having to use a second menu. Should have allowed the App Store to load the game console app on the main Home Screen in line with the other apps like Samsung TV’s of past years.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV with great picture
on October 14, 2025
Posted by: Tadddf
[This review was collected as part of a promotion.] This is the first new TV I've bought in years, and I've really been blown away by how big of an upgrade it is. The picture is so nice I feel like I'm watching some of my favorite movies for the first time
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Standout performer in the premium TV category
on October 14, 2025
Posted by: bcmadness
[This review was collected as part of a promotion.] The Samsung QN90D Neo QLED 4K TV (2024) is a brilliant all-around performer. It excels in brightness, motion clarity, and gaming features, making it ideal for a wide range of users. While it lacks Dolby Vision and isn’t the cheapest option, its strengths far outweigh its limitations.
If you want a TV that can handle everything—movies, sports, gaming, and smart features—with style and power, the QN90D is the best choice of 2024.
If you want a TV that can handle everything—movies, sports, gaming, and smart features—with style and power, the QN90D is the best choice of 2024.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Excellent TV
on October 16, 2025
Posted by: LUVSamsung
[This review was collected as part of a promotion.] I just moved into a new home and I outfitted it with 3 Samsung TVs. The 65 inch looks great and performs will except for its interaction with the sound bar.
Value
4
Written by a customer while visiting Samsung US