What a disappointment. For a VERY expensive hobby lamp, I would've expected better quality. Then to come to the site looking for a solution, and lo and behold, so many other people have said their magnifier broke off, and the company offers no problem solving help....this product should be removed from inventory since this is a very well documented quality control issue.
No, I would not recommend this to a friend.
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Broken off magnifier that cannot be repaired....save your $$$
Bought mine when Joann’s was going out of business - and it just quit. Nothing works. A whole lot of money for not even a Year of light. Barely used during that time. And because they were going out of business I am sure I don’t have the receipt.
I’m so glad I didn’t pay full price for this product. I wanted to use it as a floor lamp but was never able to insert the head into the pole. I finally gave up and installed the head into the base to use as a table lamp. The instructions weren’t as clear as they could have been, especially for the floor lamp. The magnifier is pretty low quality as well, when looking through it things appear distorted. The light itself is pretty bright.
I bought this lamp a few years ago, but it's barely been used. The power switch suddenly no longer works. Really disappointing in such an expensive product.
This is my third 3 in 1 lamp. The first did not have the light around the magnifier. I upgraded to the one with the light. It lasted well over a year before the mag light was snapped off by a friend. She replaced the light and this one just snapped also. I barely touched it. They are both duct taped to continue using them. If the design is improved I would love to have another, but if the light is just going to snap off in a year, it's not really worth it.
I used this lamp on 4 Cross Stitch kits with no issues. Had it in a closet for a few years and pulled it out to work on another Cross Stitch. After using it for a month the Magnifying Light just snapped off. I really love this lamp but after reading some of the reviews I'm hesitant on getting another one as a replacement.