Customer reviews from otterbox.com
OtterBox - Premium Pro Wall Charger 60w GaN Dual Fast Charger | Color: Black - Black
Average customer rating
4.5
(88 Reviews)
Rating breakdown 88 reviews
5 Stars
70
4 Stars
7
3 Stars
2
2 Stars
4
1 Star
5
90%of customers recommend this product.
(
54 out of
60)
Customer Reviews for OtterBox - Premium Pro Wall Charger 60w GaN Dual Fast Charger | Color: Black - Black
Posted by: Nina
Verified Purchase:Yes
Only works half the time… can’t even work with some plugs for some reason.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Support, February 8, 2023
Oh no! We apologize if you've had some trouble with your Premium Pro Fast Charge Wall Charger. We understand how that can be a bit frustrating. Are you using the same wall outlet plugs when power doesn't seem to be generating from this product? Or do the results seem to vary regardless of where the Wall Charger is plugged in? We'd like to try an get this sorted out for you. Please give our friendly Otters a ring at 1-855-688-7269 and they'd be happy to troubleshoot things with you or look into your warranty options if necessary.
Best,
OtterBox Customer Support
Best,
OtterBox Customer Support
Written by a customer while visiting otterbox.com
Posted by: Wire Man
Verified Purchase:Yes
It's only a cube, too expensive for what you get, but couldn't find one with both USB-A and USB-Micro elsewhere.
Response from otterbox.comBy OtterBox, Customer Service Support, July 19, 2023
Hey there! Thanks so much for taking the time to share your thoughts on the Premium Pro Fast Charge USB-C Waller Charger with us. However, we think the cost of the unit is well worth the high-caliber performance, outstanding customer service, and limited lifetime warranty that all come along with the product. We hope the Wall Charger is working well for you though. Please feel free to give our CS team a call at 1-855-688-7269 with any questions, concerns, or if we can be of any additional help to you.
Best,
OtterBox Customer Support
Best,
OtterBox Customer Support
Written by a customer while visiting otterbox.com
Posted by: missmjwright
Verified Purchase:Yes
super great! super fast! My phone was dead. I stopped at a Perkins. With this wall plug my phone was charged in no time. Thank God because it was over 100 degrees outside.
Written by a customer while visiting otterbox.com
Posted by: Joanne
Verified Purchase:Yes
Basic necessity that is more needed in my day to day life!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Ronnie T
Verified Purchase:Yes
I lived up to its name. I have used it a couple of times.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: CTDIYER82
Verified Purchase:Yes
This is your basic wall wart or charger or whatever it's called. It works and charges my phone.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Zapp1
Verified Purchase:Yes
Product as ordered. I’m excited to put this device into use for many years.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Peter
Verified Purchase:Yes
It was free. Good quality charge brick nothing special
Written by a customer while visiting otterbox.com