Customer reviews from ATT.com
OtterBox - Symmetry Series Case - iPhone 12 Pro Max - Black
Average customer rating
4.1
(31 Reviews)
Rating breakdown 31 reviews
5 Stars
19
4 Stars
4
3 Stars
3
2 Stars
1
1 Star
4
69%of customers recommend this product.
(
18 out of
26)
Customer Reviews for OtterBox - Symmetry Series Case - iPhone 12 Pro Max - Black
Posted by: Edwin21
from Puerto Rico
Verified Purchase:Yes
Don’t have all the protection that the phone needs. I need to order the defender series.
No, I would not recommend this to a friend.
By OtterBox Customer Support, January 15, 2021
Hi, Edwin!
We're sorry to hear that you're not loving your Symmetry Series case! We appreciate your feedback, and we hope that your Defender Series case meets your needs. If you run into any issues with your case, please don't hesitate to reach out to our helpful Customer Service Team here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
We're sorry to hear that you're not loving your Symmetry Series case! We appreciate your feedback, and we hope that your Defender Series case meets your needs. If you run into any issues with your case, please don't hesitate to reach out to our helpful Customer Service Team here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
Written by a customer while visiting ATT.com
Posted by: Goos2
from Missouri
Verified Purchase:Yes
Slim and has always kept my phones safe! For years we have had nothing but these otter box cases on all phones and iPads, and never had one break.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Mitch G
Verified Purchase:Yes
Does not have MagSafe built in so does not work with MagSafe mounts to hold up phone. Wasted 50 on this case and had to buy new case for 50. Why not just sell the one MagSafe case?
No, I would not recommend this to a friend.
By OtterBox Customer Support, February 4, 2021
Hey, Mitch!
While that case allows the device to charge while on the MagSafe charger, it is not designed for optimal performance with MagSafe accessories. That being said, we have a sizeable lineup of OtterBox cases that we designed specifically to interact with Apple's MagSafe ecosystem and that have been through our full gauntlet of tests to ensure they will still offer the protection OtterBox is known for. Check those out at Best Buy, Apple, or our website!
Best,
OtterBox Customer Service Team
While that case allows the device to charge while on the MagSafe charger, it is not designed for optimal performance with MagSafe accessories. That being said, we have a sizeable lineup of OtterBox cases that we designed specifically to interact with Apple's MagSafe ecosystem and that have been through our full gauntlet of tests to ensure they will still offer the protection OtterBox is known for. Check those out at Best Buy, Apple, or our website!
Best,
OtterBox Customer Service Team
Written by a customer while visiting ATT.com
Posted by: MBShopper
from Valencia, CA
Verified Purchase:Yes
Fits perfect and helps protect my iphone
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Posted by: XRog
Verified Purchase:Yes
Only reason for not being a 5 star, the lip to protect screen was reduced on this model compared to my iPhone X.
Written by a customer while visiting ATT.com
Posted by: Anonymous
Verified Purchase:Yes
There’s no rubber in the back so it slides off of everything. No fault in the manufacturing just doesn’t stay put on anything that moves under it. Other than that it’s a great case
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Caliendo
from Meridian, Idaho
Verified Purchase:Yes
Nice case fits well. Keeps the camera off the table.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: JosephD
Verified Purchase:Yes
fits well with new phone! has a d ssd lightly raised rim to protect camera lens on back top left corner!
I would recommend this to a friend!
Written by a customer while visiting ATT.com