Customer reviews from otterbox.com
OtterBox - Premium Pro Lightning to USB-C Fast Charge 2M Cable | Color: - Ghostly Paste
Average customer rating
4
(18 Reviews)
Rating breakdown 18 reviews
5 Stars
11
4 Stars
2
3 Stars
2
2 Stars
0
1 Star
3
69%of customers recommend this product.
(
9 out of
13)
Customer Reviews for OtterBox - Premium Pro Lightning to USB-C Fast Charge 2M Cable | Color: - Ghostly Paste
Customer Rating
1
I would give it zero stars if possible.
on February 18, 2023
Posted by: Dannfam
First ca or lasted about 3 weeks. They replaced it. Wanted me to pay shipping but they waved it. New cable lasted about 4 months. This is supposed to be the most reliable cable, not in my opinion. This as well after the fast charger I purchased at the same time lasted 12 days.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Support, February 22, 2023
Hi there! We genuinely appreciate the candid feedback and are so sorry that you've had such a discouraging experience. We are always working to make things better for the folks who support us and use our products, and we will definitely share your thoughts with the correct team! We'd love to see what we could do to make this experience more positive! Please give us a call at 1-855-688-7269.
Kindly,
OtterBox Customer Service Support
Kindly,
OtterBox Customer Service Support
Written by a customer while visiting otterbox.com
Posted by: Scott
Verified Purchase:Yes
This cable is fantastic. Super durable, nice and long and the magnetic cable tie is awesome. Best cables Otterbox makes hands down!
Written by a customer while visiting otterbox.com
Posted by: Steve
Verified Purchase:Yes
The cable looks great and is holding up great. I would recommend it to everyone.
Written by a customer while visiting otterbox.com
Posted by: Rdavis
Verified Purchase:Yes
The magnet you stick on to any surface to hold your charger didn’t last a day before the glue failed and it fell apart. I used super glue to fix it. Occasionally the entire thing will fall off of the surface it’s stuck to. All together the glues used on it need to be improved other than that the charger is great so far.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
Magnet fell out within a week don’t really use because I feel charges slow
Response from otterbox.comBy OtterBox, Customer Service Support, June 12, 2023
Hey there Adrian. We're sorry to hear about this unusual situation with your Premium Pro Fast Charge cable. Thankfully, we have an awesome product warranty, and we would be happy to get a replacement sent your way. Just ring us at 1-855-688-7269 and one of our friendly Otters will take care of you.
Cheers,
OtterBox Customer Support
Cheers,
OtterBox Customer Support
Written by a customer while visiting otterbox.com
Customer Rating
5
I love the charger
on November 14, 2022
Posted by: Brianna26
Im super excited to start using my new charger i cant wait to take it on vacation and i love how its so easy to find ot attached to because its magnetic wrap and it looks very heavy duty i never had a problem with otterbox brand or life proof brand i love both products very well made things and heavy duty and will be continuing using lifeproof and otterbox products in the future
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Frank
Verified Purchase:Yes
So far so good. OtterBox makes higher quality products, I use a phone case and now their lightning charger and matching cable and it works perfectly.
I’ve had problems with other companies gear and thought I will trust a name I trust.
I’ve had problems with other companies gear and thought I will trust a name I trust.
Written by a customer while visiting otterbox.com
Posted by: Texas
Verified Purchase:Yes
Great Charging Cable. Love the magnetic cord organization.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com