Customer reviews from otterbox.com
OtterBox - Defender Pro Series Case and Holster for Samsung Galaxy S22 | Color: - Black
Average customer rating
4.4
(73 Reviews)
Rating breakdown 73 reviews
5 Stars
51
4 Stars
12
3 Stars
3
2 Stars
2
1 Star
5
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for OtterBox - Defender Pro Series Case and Holster for Samsung Galaxy S22 | Color: - Black
Posted by: tjHolt
Verified Purchase:Yes
Sturdy and easy to hold on to. Love the removable clip/stand too! Worth the investment to extend the life expectancy and use of my phone.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4
Tough as nails Defender case, no screen protector
on February 14, 2023
Posted by: Charles
Verified Purchase:Yes
As expected, tough as nails Defender case but no screen protector. I really liked the screen protector from my previous four Defenders I owned and was disappointed this had no screen protector. I did actually drop it from height onto concrete, it landed on one corner and bounced once and settled face-down. No damage.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: meh08
Verified Purchase:Yes
This case was easy to put on phone. Very sturdy. Highly recommend
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5
OtterBox S22 Defender series exceeds expectations
on February 21, 2023
Posted by: Christopher Robin
Verified Purchase:Yes
The case sustained significant impact at moderate speed but minimal damage to phone itself. Two thumbs up!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
Great protection for your work phone, do not have to worry about drops
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
3
Doubting the Quality
on October 15, 2023
Posted by: Chris
Look, as I write this review, I'll be buying this case for a second time. Word for word, this is what I wrote when I placed a new order for the warranty was:
"I dropped my phone from the edge of my bed one day (lower than waist height, about 70cms), and my case broke at the edge even though the phone fell flat on its face. I had the case for less than a month at the time (I got a new phone the same day), and I had never dropped it prior to this. "
The hard plastic took a big hit on the edge for some reason, and I was completely baffled. This would make the second Otterbox case I had to replace in less than three years. I'm not big on the outdoors or anything, so it's even more disappointing.
I've been buying from this company since before I even knew about their policies, so I'm willing to try again with them. I really did enjoy their cases on my other phone (and the replacement they sent for that one is holding up through a sticky two-year-old!). However, I'll be submitting a complaint if I have to deal with a SECOND broken phone case this time next year (or any time before then).
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, October 16, 2023
Hello! We are so sorry to hear you experienced an additional issue with your Defender Pro Series case. We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: Susan L
Verified Purchase:Yes
I have never cracked my phone when dropped. I swear by the defender. Recently I took off in my car with my phone on the roof. It flew off and the defender protected it from shattering. The back of phone was cracked in 2 corners. I was able to still use the phone. Thank you otterbox defender!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
The Defender series case is the best phone case any one could own! This case protects your phone!!! I hope Otterbox never stops selling this case, because it is the only one I will use!!! Great case!!!
Written by a customer while visiting otterbox.com