Customer reviews from ATT.com
OtterBox - Symmetry Series Case for iPhone 12/12 Pro - Black
Average customer rating
4
(26 Reviews)
Rating breakdown 26 reviews
5 Stars
11
4 Stars
8
3 Stars
3
2 Stars
3
1 Star
1
75%of customers recommend this product.
(
15 out of
20)
Customer Reviews for OtterBox - Symmetry Series Case for iPhone 12/12 Pro - Black
Posted by: No thanks you sir
Verified Purchase:Yes
The cost is is way too much for what you get.
Ridiculously over priced!!!!
Ridiculously over priced!!!!
No, I would not recommend this to a friend.
By OtterBox Customer Support, March 4, 2022
Hello,
We're sorry to hear about your disappointment with your Symmetry Series case. Keep in mind, that price is reflective of not only the hundreds of hours of design testing to ensure your case will protect your phone against the abuses of daily life, but also our world-class warranty that covers your OtterBox. If you ever run into any issues with your case, please don't hesitate to reach out to our helpful team of Customer Service Otters through the link below, or give us a call at 1-855-688-7269.
Contact us: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
We're sorry to hear about your disappointment with your Symmetry Series case. Keep in mind, that price is reflective of not only the hundreds of hours of design testing to ensure your case will protect your phone against the abuses of daily life, but also our world-class warranty that covers your OtterBox. If you ever run into any issues with your case, please don't hesitate to reach out to our helpful team of Customer Service Otters through the link below, or give us a call at 1-855-688-7269.
Contact us: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
Written by a customer while visiting ATT.com
Posted by: John Thomsen
Verified Purchase:Yes
A hard case for a phone is simply insurance. You find out how good it is only if something bad happens
Written by a customer while visiting ATT.com
Posted by: Gordon43
Verified Purchase:Yes
Fits iPhone 12 well. I would prefer more rubber to cushion phone when dropped.
No protection for screen.
No protection for screen.
By OtterBox Customer Support, July 8, 2021
Great to know the Symmetry Series Case fits just right, and we'll definitely pass your thoughts about the cushioning along to our design team for their future reference. As far as the lack of an included screen protector, if you're interested in adding another layer to the mix, the Amplify Glass was engineered to serve as an excellent companion to our cases!
Cheers,
OtterBox Customer Service Team
Cheers,
OtterBox Customer Service Team
Written by a customer while visiting ATT.com
Posted by: Twincrawford2
Verified Purchase:Yes
Protective properties are as advertised. Light , awesome case
Written by a customer while visiting ATT.com
Posted by: Jodi LB
from GA
Verified Purchase:Yes
It is slim yet protective. This is not your bulky old otter box.
Written by a customer while visiting ATT.com
Posted by: KPR1
Verified Purchase:Yes
Good fit. Tight. My previous Otter case had a more soft rubbery surface so it didn’t slide so easily in my hand. This one slips too easily off my hand making it a higher drop hazard. Will probably switch it for something else soon.
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Posted by: JoeK22
Verified Purchase:Yes
Good case, doesn’t come with glass protector. When using one hand operation and resting phone on little finger, charging port area rubs finger causing irritation. Some other cases have the area tapered for a more comfortable fit.
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Posted by: N Chau
Verified Purchase:Yes
As expected from online description of item.
Written by a customer while visiting ATT.com