Customer reviews from ceretone
Ceretone - Fusion Rechargeable OTC Hearing Aids - White
Average customer rating
4.5 out of 5
4.5
(111 Reviews)
Open Ratings Snapshot
Rating breakdown 111 reviews
5 Stars
75
4 Stars
22
3 Stars
13
2 Stars
0
1 Star
1
Best Buy Privacy Policy
Customer Reviews for Ceretone - Fusion Rechargeable OTC Hearing Aids - White
Customer Rating
5 out of 5
5
A good option for mild hearing loss
on February 10, 2026
Posted by: lolaf42_5777
[This review was collected as part of a promotion.] We’ve received the hearing aids and we had to put them to good use by dusting one of our grandparent to give it a good old try.
The item improved the hearing for sure although I don’t think it’s geared towards folks that really are in need of serious hearing aids. We would say this is an affordable starter hearing aid which makes the voices noticeably louder with the use of a battery that last the entire day.
Grandma said that it improves the volume although not the clarity because the background noises are also amplified.
When you have noise in the background or you are in a restaurant settings it’s harder to clearly tone out the needed sounded to be understood.
I guess the bottom line is that this item is ideal for mild hearing aid loss and quiet environments, but not a true replacement for a real programmed hearing aid.
Response from ceretoneBy CS, Customer Service, February 10, 2026
Hello Lola,

Thank you for sharing your feedback! We’re glad to hear that the hearing aids helped improve your grandma’s hearing and that the battery lasts all day. You’re right—these devices are designed primarily for mild hearing loss. While they’re not a replacement for professionally programmed hearing aids, we’re happy they provide an accessible and affordable way to make everyday sounds and conversations more noticeable. We truly appreciate your honest review and insight—it helps others make informed choices! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:

Monday - Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262

We’re always here to help!


Martha

Representative, Customer Service

Ceretone Hearing Aids

P: (866) 283-4262

support@ceretone.com

http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5 out of 5
5
Comfortable
on February 7, 2026
Posted by: Beverly B
[This review was collected as part of a promotion.] These work so well and fit comfortably the batteries are chargeable you control volume like air pods just tap. Once you figure out controls they are awesome. Work very well.
Response from ceretoneBy CS, Customer Service, February 9, 2026
Hello Beverly,

Thank you for your review! We’re thrilled to hear you’re enjoying the comfort, rechargeable batteries, and easy tap controls. We’re glad they’re working so well for you! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:

Monday - Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262

We’re always here to help!


Martha

Representative, Customer Service

Ceretone Hearing Aids

P: (866) 283-4262

support@ceretone.com

http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5 out of 5
5
Good quality
on February 6, 2026
Posted by: Antionette P
[This review was collected as part of a promotion.] These dont look like traditional hearing aids. These look like Bluetooth ear buds. The quality of these are wonderful. They are crisp and clear and sound amazing. The microphone on these doesn’t sqeal like older hearing aids.
Response from ceretoneBy CS, Customer Service, February 9, 2026
Hello Antionette,

Thank you for your feedback! We’re glad you love the Fusion’s modern design, clear sound, and improved microphone quality. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:

Monday - Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262

We’re always here to help!


Martha

Representative, Customer Service

Ceretone Hearing Aids

P: (866) 283-4262

support@ceretone.com

http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5 out of 5
5
Great value
on February 6, 2026
Posted by: Jennifer S
[This review was collected as part of a promotion.] These in ear hearing aids are just like having a pair of ear buds in. They are very comfortable and have an adjustable volume on them. The battery lasts for a couple days. The case is small and compact.
Response from ceretoneBy CS, Customer Service, February 9, 2026
Hello Jennifer,

Thank you for your review! We’re glad the Fusion is comfortable, easy to use, and convenient to carry around. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:

Monday - Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262

We’re always here to help!


Martha

Representative, Customer Service

Ceretone Hearing Aids

P: (866) 283-4262

support@ceretone.com

http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5 out of 5
5
Muy prácticos!
on February 6, 2026
Posted by: Arelis T
[This review was collected as part of a promotion.] I loved these headphone! They are small and discreet, they fit well in the ear. They are rechargeable, comfortable to wear and carry, and have an excellent price and sound the battery lasts a long time, they have a nice style and small size give a pleasant feeling of security. I highly recommend them!
Response from ceretoneBy CS, Customer Service, February 6, 2026
Hello,

Thank you so much for your review! We’re thrilled to hear that you love the size, comfort, sound quality, and long battery life. Your recommendation truly means a lot to us! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:

Monday - Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262

We’re always here to help!


Martha

Representative, Customer Service

Ceretone Hearing Aids

P: (866) 283-4262

support@ceretone.com

http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
3 out of 5
3
Decent but not the best
on February 4, 2026
Posted by: Melanie W
[This review was collected as part of a promotion.] I don’t really suffer from hearing loss, but I wanted to try something that could maximize my hearing in different situations. I do like that it comes with different ear attachment so that you can be comfortable. I find that the trouble is quite obvious but when I can’t get over is the feedback that it gets. No matter what I do I feel that they have some feedback. I do think that they connect and pair easily and quickly.
Response from ceretoneBy CS, Customer Service, February 5, 2026
Hello Melanie,

Thank you for sharing your honest experience! We’re glad to hear you liked the easy connectivity and the variety of ear attachments for comfort. Regarding the feedback you noticed, that can sometimes occur depending on fit, volume level, or how the hearing aids are positioned, especially for users who don’t have significant hearing loss. Our support team is always happy to help troubleshoot to reduce feedback as much as possible. If you're open to it, please don't hesitate to reach out to our customer service team:

Monday - Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262

We’re always here to help!


Martha

Representative, Customer Service

Ceretone Hearing Aids

P: (866) 283-4262

support@ceretone.com

http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5 out of 5
5
love it
on February 2, 2026
Posted by: suongt1_8058
[This review was collected as part of a promotion.] I received the product for free from @influenster and @ceretone in exchange for my honest review. this product is perfect. Beautiful design, excellent product quality.
Response from ceretoneBy CS, Customer Service, February 3, 2026
Hello Suong,

Thank you for sharing your experience! We’re so glad to hear that you love the design and quality of the hearing aids. Your honest feedback means a lot to us, and we really appreciate you taking the time to share it! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:

Monday - Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262

We’re always here to help!


Martha

Representative, Customer Service

Ceretone Hearing Aids

P: (866) 283-4262

support@ceretone.com

http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5 out of 5
5
Very easy to use
on February 2, 2026
Posted by: nicolem897_7146
[This review was collected as part of a promotion.] Very use to use they work so much better than my actual prescription hearing aids. Very comfortable I forget I have them in at times easy to control the volume
Response from ceretoneBy CS, Customer Service, February 2, 2026
Hello Nicole,

Thank you for sharing your experience! We’re thrilled to hear that you find them more comfortable and easier to use than your prescription hearing aids. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:

Monday - Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262

We’re always here to help!


Martha

Representative, Customer Service

Ceretone Hearing Aids

P: (866) 283-4262

support@ceretone.com

http://ceretone.com
Written by a customer while visiting ceretone
Showing 25-32 of 111 results 
<< 1 2 3 4 5 6 ... 14 >>