Customer reviews from ceretone
Ceretone - Fusion Rechargeable OTC Hearing Aids - White
Average customer rating
4.6
(108 Reviews)
Rating breakdown 108 reviews
5 Stars
73
4 Stars
22
3 Stars
13
2 Stars
0
1 Star
0
Customer Reviews for Ceretone - Fusion Rechargeable OTC Hearing Aids - White
Customer Rating
5
Quick and easy use
on March 11, 2026
Posted by: JanaM
[This review was collected as part of a promotion.] I got this for a family member and it is a game changer! We could never get him to go get checked but he does wear headphones when he gardens so he didn’t mind these at all. They last, are easy to clean and we couldn’t be more please
Response from influenster.comBy CS, Customer Service, March 16, 2026
Hello Jana,
Thank you so much for sharing your experience! We’re so happy to hear that the hearing aids have been a game changer for your family member. It’s great that he found them comfortable to wear! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for sharing your experience! We’re so happy to hear that the hearing aids have been a game changer for your family member. It’s great that he found them comfortable to wear! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting influenster.com
Customer Rating
5
We love this hearing aids!!!
on March 20, 2026
Posted by: LukeB
[This review was collected as part of a promotion.] These are the best hearing aids. They fit very well and function well for my mom’s hearing needs. The hearing aid charger box is very strong and charging fast. The noise cancellation really works. The touch controls for increasing and decreasing volume are easy for her. Overall, these hearing aids have made a noticeable difference for her.
Response from influenster.comBy CS, Customer Service, March 20, 2026
Hello Luke,
Thank you so much for your review! We’re truly happy to hear that the hearing aids have been a great fit for your mom and are meeting her hearing needs so well. It’s great to know that they have made a positive difference for her. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for your review! We’re truly happy to hear that the hearing aids have been a great fit for your mom and are meeting her hearing needs so well. It’s great to know that they have made a positive difference for her. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting influenster.com
Customer Rating
3
Tiny in size, mighty in sound 🦻🏽
on March 23, 2026
Posted by: DawnC
[This review was collected as part of a promotion.] So I've been dabbling with these for a bit to get a feel for them. Size wise, they’re small like normal ear buds and easy to carry around in a pocket or bag. The charging case also feels secure, and I haven't had to worry about them falling out. No actual issue on battery life for short-term sporadic use, yet. Still using the same charge.
However, the functionality is where it started to trip up on me. The sound was too overwhelming, even at the lowest setting. For someone with mild hearing loss + APD, and more, I'm far more accustomed to fine-tuned directional hearing, so this was actually both painful and overstimulating. Then, taking them out of my ears was extremely hard without creating feedback, which is potentially a design flaw.
I personally think this would work best for someone with mild-moderate hearing loss, without the other variables, who doesn't need the directional sound control. However, for me, since it was becoming painful, I couldn't imagine myself being able to wear it for long periods even on the lowest setting. That being said, I think as an OTC option, there is still value in this product and it will have its uses with the correct audience. The price point is reasonable too. *Also a tip, watch the video on the company's YouTube channel for a nice visual on how to use the product in real time 🙂*
3⭐️
Response from influenster.comBy CS, Customer Service, March 24, 2026
Hello Dawn,
Thanks so much for sharing your experience! We’re glad you liked the size, portability, and case. We’re sorry to hear the sound felt overwhelming and uncomfortable. Hearing needs can vary greatly, and we understand how important fine-tuned, directional sound can be for comfort. Thank you again for giving them a try and for highlighting both the strengths and limitations. Your input helps us continue to improve and better serve our customers. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thanks so much for sharing your experience! We’re glad you liked the size, portability, and case. We’re sorry to hear the sound felt overwhelming and uncomfortable. Hearing needs can vary greatly, and we understand how important fine-tuned, directional sound can be for comfort. Thank you again for giving them a try and for highlighting both the strengths and limitations. Your input helps us continue to improve and better serve our customers. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting influenster.com
Customer Rating
5
Perfect for hearing problems
on March 28, 2026
Posted by: AmyB
[This review was collected as part of a promotion.] If you have trouble hearing these are really good at helping to enhance your hearing. They fit perfectly into the ear and you can either turn the column up or down depending on your hearing issues. These are durable and rechargeable.
Response from influenster.comBy CS, Customer Service, March 31, 2026
Hello Amy,
Thank you so much for your feedback! We’re glad to hear that the hearing aids are helping enhance your hearing and that the fit is comfortable for you. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for your feedback! We’re glad to hear that the hearing aids are helping enhance your hearing and that the fit is comfortable for you. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting influenster.com
Customer Rating
3
Good sound quality, didn’t fit my ears wells
on March 29, 2026
Posted by: DonnaD
[This review was collected as part of a promotion.] These over the counter hearing aids look more like ear buds, which made me feel less obvious about wearing them. The major downfall is that they keep falling out of my ears because my ear canals are a little too small for them. I think I will be wearing them in more crowded, social settings where it’s really hard to hear.
Response from influenster.comBy CS, Customer Service, April 1, 2026
Hello Donna,
Thank you for sharing your experience! We’re glad to hear that you liked the discreet, earbud-style design and that it made you feel more comfortable wearing them. We’re sorry to hear about the fit issue, though. If the hearing aids are falling out, it may help to try a smaller size ear tip, as a more secure fit can make a big difference in both comfort and performance. Thank you again for giving them a try! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for sharing your experience! We’re glad to hear that you liked the discreet, earbud-style design and that it made you feel more comfortable wearing them. We’re sorry to hear about the fit issue, though. If the hearing aids are falling out, it may help to try a smaller size ear tip, as a more secure fit can make a big difference in both comfort and performance. Thank you again for giving them a try! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting influenster.com
Customer Rating
4
It's a good friendly budget hearing aid
on March 29, 2026
Posted by: PhoenixN
[This review was collected as part of a promotion.] I love its clear sound with deep bass and balanced mids. The ergonomic design and multiple ear tips ensure a secure, comfortable fit for long use. The battery life is up to 8 hours and I also love its passive noise isolation. It's a budget-friendly option that delivers solid performance. Highly recommend.
Response from influenster.comBy CS, Customer Service, April 1, 2026
Hello Phoenix,
Thank you so much for your review! We’re thrilled to hear that you’re enjoying the clear sound quality, especially the balance and depth. Your feedback on value and performance truly means a lot to us. Thank you for your recommendation! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for your review! We’re thrilled to hear that you’re enjoying the clear sound quality, especially the balance and depth. Your feedback on value and performance truly means a lot to us. Thank you for your recommendation! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting influenster.com
Customer Rating
3
Decent
on April 4, 2026
Posted by: KaraG
[This review was collected as part of a promotion.] The appearance of these are amazing, it looks just like normal everyday earbuds. That makes them discreet and fashionable. My husband was the one testing these and he didn't mind them but they had a major annoying downfall... They put off a loud ringing type noise often... The noise that would make a person cringe. I am not sure what would make that happen specifically. Other than that they are very easy to use and connect to Bluetooth seamlessly.
Response from influenster.comBy CS, Customer Service, April 6, 2026
Hello Kara,
Thank you for your feedback. We’re glad to hear you appreciate the discreet, earbud-like design, and ease of use worked well for you. We’re sorry to hear about the ringing noise you experienced, as that is not the intended performance. This can sometimes be related to fit, ear tip size, feedback, or environmental/interference factors. We recommend trying different ear tip sizes to ensure a proper seal and checking that the device is seated correctly in the ear, as this can often help reduce or eliminate feedback noise. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for your feedback. We’re glad to hear you appreciate the discreet, earbud-like design, and ease of use worked well for you. We’re sorry to hear about the ringing noise you experienced, as that is not the intended performance. This can sometimes be related to fit, ear tip size, feedback, or environmental/interference factors. We recommend trying different ear tip sizes to ensure a proper seal and checking that the device is seated correctly in the ear, as this can often help reduce or eliminate feedback noise. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting influenster.com
Customer Rating
4
Great
on April 5, 2026
Posted by: AloraG
[This review was collected as part of a promotion.] The material is great, they were to big for her ear canal, a bit complicated for elderly folks. Charged well, very durable bc they fell out constantly.
Response from influenster.comBy CS, Customer Service, April 7, 2026
Hello Alora,
Thank you for your feedback! We’re glad to hear you found the material durable and that the charging worked well. That said, we’re sorry to hear the fit wasn’t suitable for her. Your comments about sizing and usability are very helpful, and we’ll be sure to share them with our team as we continue improving our products and guidance. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for your feedback! We’re glad to hear you found the material durable and that the charging worked well. That said, we’re sorry to hear the fit wasn’t suitable for her. Your comments about sizing and usability are very helpful, and we’ll be sure to share them with our team as we continue improving our products and guidance. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting influenster.com