Customer reviews from hp.com
HP - Sprocket Portable 2.3x3.4 Instant Photo Printer, Prints From iOS or Android Devices - Eclipse
Average customer rating
4.4
(128 Reviews)
Rating breakdown 128 reviews
5 Stars
86
4 Stars
24
3 Stars
7
2 Stars
2
1 Star
9
87%of customers recommend this product.
(
103 out of
118)
Customer Reviews for HP - Sprocket Portable 2.3x3.4 Instant Photo Printer, Prints From iOS or Android Devices - Eclipse
Customer Rating
4
Fun for the right occasions
on October 1, 2018
Posted by: VeronicaB784298
from Columbus, OH
This was a really fun cute product. Super easy to install and use. I loved that I was able to just print any photo on my phone or linked social media. The picture quality was good, not amazing. It`s a small printer but not really small enough to carry around or keep with you. Would definitely be cool for a party, reception something like that where you want instant pictures. One major downside is the price of the film/photos, you are for sure paying for the `convenience` of having instant photos. Fun to keep around but honestly not sure how much I`ll use it, mostly because of the film cost and size.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
4
HP Sprocket Review
on October 1, 2018
Posted by: AmyGoldstein817623
from Deerfield, IL
I felt that the HP sprocket was a fun, high tech, and unique product. SIZE: I felt that the size of the product was perfect. It was small enough to store anywhere however not too small that the parts were too difficult to assemble. QUALITY: I thought the ease, assembly, and features of the product were very easy to use however I did not think the quality of the pictures were that great. The pictures were a little blurry. I would prefer a product that had better quality pictures.ASSEMBLY and USE: I thought this product was very easy to assemble. I loved the customization features of the product including: writing on the picture, placing emojis and pictures on your picture, as well as customizing the name of the product and color of the charge button. Overall impression: This was a great product! Very fun and easy to use. I would have loved if the pictures could have been a little bigger however the compact design made this product portable, light, and easy to store. I would recommend purchasing this product if you enjoy printing personalized pictures.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5
Such a cool little printer
on October 1, 2018
Posted by: AliciaM149519
from Columbia, MO.
Let me begin by saying I really enjoy this little printer. I`m an avid picture taker, I have two toddlers that I take between 10-20 pictures a day of. We also have grandparents that live out of state so getting to easily print and send them cute photos of the kids is a blast. They even help me editing them with seasonal badges in the app. Very easy to install as well, I think it took me less than five minutes. I would highly recommend this printer for anyone that enjoys taking multiple photos or putting cute badges on to them
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
4
My Thoughts on the Sprocket 200
on September 30, 2018
Posted by: NaideenFloure404374
from Columbus, OH
I absolutely love this item. The instructions on the app were very clear and the app is so user friendly. The manual instructions were easy to read and understand too but they are not as detailed as the app. The product was very easy to assemble and the paper is very easy to load. Compared to other product I have used this item has been the easiest to use and assemble. As far as quality I would give It a 4 out of 5 stars and the reasoning for that is because the pigmentation comes out slightly faded but it`s not bad I guess It depends on how close to detail a person pays attention to. Overall It is a very nice and convenient item. I would definitely recommend It.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
3
Cool Product for Millenials
on September 29, 2018
Posted by: AmandaR992102
from Charleston, SC
I love taking photos and consider myself a photo critic. With that in mind, the concept of printing photos instantly from my phone is fantastic. I love how the Sprocket is easy to setup as well as being easy and fast to print photos from my phone. It has a pretty and sleek design and is very lightweight. It does have some additional features, but I have no use for them. You can add borders or emojis to your photos and make the overall tone lighter or darker. I thought the emojis were a little tacky. I would have loved if you could alter the clarity, saturation or exposure of the photos. That would have made a huge difference for me. The quality of the photos once printed is greatly lacking. The colors are kind of muted and aren`t really consistent throughout the photo. It looks like they were printed from a quick Walmart kiosk. The photos do have a nice sheen and don`t get fingerprints, so that`s nice. Back in the 90s there was an instant snapshot camera and this Sprocket has much better ease of use, speed and quality. Also, the photos don`t smudge once they are printed. I would like to see the quality of the colors on the paper improved and that is really my only drawback. Overall, I feel like this product is great for tech savvy young people. I could see a high schooler or college student printing photos and giving them to friends or decorating their rooms. It is very easy to use, so I could see people from different age groups using it successfully. I will probably continue to use it, but not as much as I had planned due to the lackluster colors.
I would recommend this to a friend!
Response from hp.comBy Chelsea, HP Care, October 26, 2018
Hey Amanda,
It's wonderful to hear that you love the printer's easy setup process, design, and portability! That's exactly what we were aiming for and I'm so happy that we delivered on those.
I really do want to apologize, however, for the misfalls in print quality, color output, and photo editing. I certainly appreciate you sharing your experience, as this feedback will be helpful to our product development teams in making improvements going forward. In the meantime, however, I have some helpful tips I'd like to share with you so we can enhance your overall print experience.
First off, I have some great news for you in that the HP Sprocket app does offer editing features that allow for improvements to saturation and brightness. You can visit page 5 of the app user guide for more details: hp.com/ctg/Manual/c06126164.pdf
With regards to bettering print quality, there are a few different steps you can take. To start, updating your printer's firmware is always a good idea. We're actively working to improve photo and color quality through these updates, so I recommend going through that process. The following link will also provide some additional tips for photo quality improvement: support.hp.com/en-en/document/c05660842
After the firmware update, you might find these bits helpful as well:
- Disable the Embedded Experience option from within the app (if enabled)
- Always use the Blue Smartsheet with your paper pack
- Apply the Photofix feature by editing the photo and tapping the wand
If any of this falls short, please remember that you can always reach out to us for support as well. We're here to help in any way we can. You can get in touch anytime via your preferred method at this link: hp.com/contactHP
Chelsea
HP Care
hp.com/support
It's wonderful to hear that you love the printer's easy setup process, design, and portability! That's exactly what we were aiming for and I'm so happy that we delivered on those.
I really do want to apologize, however, for the misfalls in print quality, color output, and photo editing. I certainly appreciate you sharing your experience, as this feedback will be helpful to our product development teams in making improvements going forward. In the meantime, however, I have some helpful tips I'd like to share with you so we can enhance your overall print experience.
First off, I have some great news for you in that the HP Sprocket app does offer editing features that allow for improvements to saturation and brightness. You can visit page 5 of the app user guide for more details: hp.com/ctg/Manual/c06126164.pdf
With regards to bettering print quality, there are a few different steps you can take. To start, updating your printer's firmware is always a good idea. We're actively working to improve photo and color quality through these updates, so I recommend going through that process. The following link will also provide some additional tips for photo quality improvement: support.hp.com/en-en/document/c05660842
After the firmware update, you might find these bits helpful as well:
- Disable the Embedded Experience option from within the app (if enabled)
- Always use the Blue Smartsheet with your paper pack
- Apply the Photofix feature by editing the photo and tapping the wand
If any of this falls short, please remember that you can always reach out to us for support as well. We're here to help in any way we can. You can get in touch anytime via your preferred method at this link: hp.com/contactHP
Chelsea
HP Care
hp.com/support
Written by a customer while visiting hp.com
Customer Rating
4
Great and Fun Little Printer!
on September 27, 2018
Posted by: RachelKravitz362396
from Skokie, IL
I received this product in exchange for my unbiased opinion.I really like this wireless printer! It`s nice and compact so you can easily take it with you on vacations where you don`t have a lot of space for something big, but want to print your pictures on the go. I enjoy scrapbooking on my vacations with my husband, and this will help me do so. It will easily fit in my carry on bag and you can purchase a case separately to keep it protected while in your bag. The pictures come out to be 2x3 inches, which is a great size for a scrapbook to fit everything you want on the pages. My favorite feature is that you can easily edit the photos right in the printer`s app on your phone. You can change the coloring and add a variety of cute frames to customize it. If the picture is a little dark, there`s a filter that can help you brighten it and make it sharper. It`s very easy to use and doesn`t require much assembly, besides putting in the printer paper, which is easy to do with the instructions provided. It plugs in with a USB micro cord and doesn`t take very long to fully charge. The use instructions are pretty easy and you can easily get everything set up in minutes. Most of the app features you can figure out on your own, but there are instructions as well if you need more help. It clearly explained what the different buttons and lights on the product are so you know if it`s fully charged or not. I also really like how the printer paper has an adhesive on it so you can easily stick the pictures to your scrapbook, laptop, or anywhere else you want to carry the pictures with you. I would say that this pretty is similar to some other photo printers, except I feel it`s easier to use. Everything can easily be connected through your phone and I don`t lose bluetooth connection repeatedly, like I did with another product I`ve previously used. I would say that the print quality isn`t as sharp as it could be, but, is comparable to other similar products. Hopefully in the future they come out with a product that prints more sharper colors, but, overall I am satisfied with the quality. It is yet to be determined if the color fades or not, but with other products I`ve used that are similar, the print has faded. Overall this is an awesome product, easy to use, compact, and fun! I would definitely recommend this if you`re looking for a fun new way to scrapbook on vacation or just print out your favorite photos that you want to keep with you!
I would recommend this to a friend!
Written by a customer while visiting hp.com
Ratings-Only Reviews
Based on the average of (18) ratings-only reviews
Overall Customer Rating
4.6
Would recommend? Yes
(
11 out of
12)
Features
4.5
Performance
4.5