Customer reviews from Case-Mate
Case-Mate - Waterfall Case - iPhone 11/XR - Rose Gold
Average customer rating
2.4
(7 Reviews)
Rating breakdown 7 reviews
5 Stars
2
4 Stars
0
3 Stars
1
2 Stars
0
1 Star
4
Customer Reviews for Case-Mate - Waterfall Case - iPhone 11/XR - Rose Gold
Customer Rating
1
Great Customer Service
on March 7, 2022
Posted by: Rachel L.
Beautiful case but within 48 hours a bubble appeared and it did not work with my wireless charger. Customer service was amazing and made things right.
Written by a customer while visiting Case-Mate
Customer Rating
5
I really love it! The
on February 14, 2022
Posted by: Beth H.
I really love it! The quality is awesome and it’s beautiful too!!
Written by a customer while visiting Case-Mate
Customer Rating
1
This is the second waterfall
on September 6, 2021
Posted by: Jennifer A.
This is the second waterfall case that has leaked. Both times messing the functions of my smart phone. Not happy since a case is to protect from damage not cause damage.
Written by a customer while visiting Case-Mate
Customer Rating
1
Leaked on my phone
on June 15, 2021
Posted by: Anonymous
I bought this case for my iphone 11 and it was nice for a few months and then one day my screen had discoloration and the rear camera had issues focusing. The seal on the case broke and leaked on my phone. I am currently talking with customer support who is just saying “sorry”, is offering a new case, and is offering to cover a small portion of the repairs. In my opinion if a device meant to protect my phone ends up breaking it instead it shouldn’t even be on the market without covering all damages.
Written by a customer while visiting Case-Mate
Customer Rating
5
PRETTY WATERFALL CASE
on May 15, 2021
Posted by: Mzkitti S.
Really nice case, fits phone perfect, & looks better in person!
Written by a customer while visiting Case-Mate
Customer Rating
3
Beautiful case but won't wirelessly charge!
on April 17, 2021
Posted by: Anonymous
I love this case - the design and protection is great, but the backside is so thick it won't charge on my wireless charger... Boo!
Written by a customer while visiting Case-Mate
Customer Rating
1
Unsatisfied
on April 6, 2021
Posted by: Taylor
Only have had my new phone for a few months and accidentally dropped it and the back completely shattered
Written by a customer while visiting Case-Mate