Customer reviews from ATT.com
OtterBox - Defender Pro Series Case - Samsung Galaxy S25+ - Black
Average customer rating
3.4
(11 Reviews)
Rating breakdown 11 reviews
5 Stars
5
4 Stars
1
3 Stars
1
2 Stars
1
1 Star
3
57%of customers recommend this product.
(
4 out of
7)
Customer Reviews for OtterBox - Defender Pro Series Case - Samsung Galaxy S25+ - Black
Posted by: Jeff Gr
from SC
Verified Purchase:Yes
Great case, for the price! I have always used otter box and this one did not disappoint!
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: SLW1
from GA
Verified Purchase:Yes
The port hole for chargers needs to be resized. We carry portable chargers and some of them just don't work. I am also not sure why my spouse wanted a second one, because the first one broke after a year.
By OtterBox Customer Support, May 18, 2026
We have a great Limited Lifetime Warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this!
Written by a customer while visiting ATT.com
Posted by: Kevin case no good
Verified Purchase:Yes
The case doesn't fit the Samsung Galaxy S24+.
By OtterBox Customer Support, May 11, 2026
We’re so sorry to hear about the trouble with your product! Please reach out to us via chat, and we are happy to help with this!
Written by a customer while visiting ATT.com
Posted by: KDub1968
Verified Purchase:Yes
It's a good protector aside from the fact that I have to remove it in order to pay by phone at stores. That's pretty annoying.
Written by a customer while visiting ATT.com
Posted by: CraigV
from Eastern North Carolina
Verified Purchase:Yes
This is a great phone case. Tough as nails, I had to work hard to break the one I replaced.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Stanton ky
Verified Purchase:Yes
I thought it would have a protective screen with the otter box
By OtterBox Customer Support, February 5, 2026
Our engineers removed the built-in screen protector from our Defender Series case to ensure complete functionality with the newest devices. Our Defender Series was redesigned in order to provide the same drop protection even without the built-in screen protector. The addition of one of our amazing screen protection options provides your phone with premium protection and outperforms our previous Defender Series designs.
Written by a customer while visiting ATT.com
Posted by: Llt80
from Lindale Tx
Verified Purchase:Yes
This is a great phone best I ever uses and the only one I will use
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Topeka, KS
Verified Purchase:Yes
This is not the otterbox I know. Only one soft rubber piece and no holster, doesn't have protective cover for screen. It's pathetic, not worth
No, I would not recommend this to a friend.
By OtterBox Customer Support, August 25, 2025
Hello, Jeffrey! We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with this situation.
Written by a customer while visiting ATT.com