Customer reviews from ATT.com
OtterBox - Defender Pro Series Case - Samsung Galaxy S25+ - Black
Average customer rating
3.2
(6 Reviews)
Rating breakdown 6 reviews
5 Stars
3
4 Stars
0
3 Stars
0
2 Stars
1
1 Star
2
40%of customers recommend this product.
(
2 out of
5)
Customer Reviews for OtterBox - Defender Pro Series Case - Samsung Galaxy S25+ - Black
Posted by: Anonymous
from Topeka, KS
Verified Purchase:Yes
This is not the otterbox I know. Only one soft rubber piece and no holster, doesn't have protective cover for screen. It's pathetic, not worth
No, I would not recommend this to a friend.
By OtterBox Customer Support, August 25, 2025
Hello, Jeffrey! We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with this situation.
Written by a customer while visiting ATT.com
Posted by: CBJJ
from Elmendorf Texas
Verified Purchase:Yes
Excellent protection for my Ultra
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Posted by: piper2466
from Tennessee
Verified Purchase:Yes
Otterbox cases are always top of the line! Saved my phone numerous times. Highly recommend this case 👌
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Kc0jhs
Verified Purchase:Yes
Horrifying
, bad, awful! There is no means of return and it is painful. Use Amazon.
, bad, awful! There is no means of return and it is painful. Use Amazon.
No, I would not recommend this to a friend.
By OtterBox Customer Support, August 6, 2025
We are confident that the retailer will help with this issue. Please feel free to reach out to the retailer you are working with on this.
Written by a customer while visiting ATT.com
Posted by: Llt80
from Lindale Tx
Verified Purchase:Yes
This is a great phone best I ever uses and the only one I will use
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Stanton ky
Verified Purchase:Yes
I thought it would have a protective screen with the otter box
By OtterBox Customer Support, February 5, 2026
Our engineers removed the built-in screen protector from our Defender Series case to ensure complete functionality with the newest devices. Our Defender Series was redesigned in order to provide the same drop protection even without the built-in screen protector. The addition of one of our amazing screen protection options provides your phone with premium protection and outperforms our previous Defender Series designs.
Written by a customer while visiting ATT.com