I just got my E7 for Christmas and was loving it. Now I&ve run into an issue where I can&t even use the raise or lower function. Each time I press the up or down button it only moves a quarter of an inch at a time if even. While I&m trying to raise it at a quarter of an inch at a time sometime it&ll just lower itself automatically and lose all that progress I just made trying to raise it. A total pain in the butt! This desk is brand new and the fact that I can&t even use the raise/lower function is frustrating.
I have had the desk for about 3 months and I love it. I was able to assemble in about an hour w/o my husband&s assistance. I wish the cord was a bit longer. I have to face away from a plug so it just dangles. Not long enough to tape nearly out of sight.
I&ve been using my E7 Pro for a few months. I built my own top and have a Samsung Odyssey Go 57" mounted on an arm, but don&t have much else on the desk itself. The desk has been great, no wobble or stability issues. Very happy with my purchase.
I bought the desk frame to add my own desktop to it. I chose a 2’x4’ 2” thick butcher block slab for the surface supporting a heavy duty monitor arm and 49” ultra wide monitor. There’s some significant weight there. This desk doubles as a work bench.
Setup is simple and the basic setup instructions were easy enough to follow, but with my desktop being relatively small, I’ve found that I need to do some customizing of the cable tray support to allow room for the monitor arm clamp. It would’ve been nice if the rear cable tray bracket was two shorter pieces with four screws.
The user manual is really lacking and you might find yourself scouring the support site trying to find basic info like how to reset calibration manually. It’s a shame that full documentation for the control box and front panel wasn’t included.
This desk goes really low and REALLY high. It’s shoulder height for me at max height. I’m impressed. No wobble at all, either.
Overall, it’s a really good setup at the on-sale price, the warranty is impressive, and the only down sides were the design of the cable tray bracket and lack of complete readily available documentation included or online. Four stars. Full documentation for the controller would bring it up to five.
Great desk but I shouldn&t have to drill my own holes.
on January 23, 2025
Posted by: Joshua P.
I wish there were pre-drilled holes in the desktop for the cable management system. I don&t like that a drill is required to put this together. Other than that it is a great desk!
Desk is great- been two months still no power strip
on January 20, 2025
Posted by: Teddi D.
Desk order went great, desk is sturdy. Talked to two people who say power strip I bought is otw. But none can give me a tracking g number - I feel like I will never get this and going to have to dispute charge.
I do LOVE the desk thank goodness I god that- don’t bother with accessories
Response from FlexiSpotBy FlexiSpot, November 5, 2025
I&m really sorry you&ve had to deal with this. I checked the after-sales status, and it looks like we sent out the power strip a month ago, right before Christmas. Unfortunately, it seems the courier messed up and lost it. We&ve now sent out a replacement, and you should receive it very soon.