Customer Reviews for FlexiSpot - E2 42''W Electric Adjustable Standing Desk Chipboard, / - Black
Customer Rating
1
Look elsewhere
on February 27, 2023
Posted by: Josh B.
Broke in less than a month. The desk no longer raises or lowers when the button is pressed.
Response from FlexiSpotBy FlexiSpot, November 5, 2025
Hi Josh,
To resolve the issue with your desk, Kindly follow the steps for the reset below.
1st: make sure all the wires are connected properly and the green light on the adapter is on. 2nd: Press and Hold the up and down buttons at the same time for 5 seconds. then, release. 3rd: Press and hold the down button only for 15 seconds or until the desk goes down completely and raises slightly. Then, Test if the up button is working. I hope this helps. but, If not kindly send us a short video of you doing the instruction above to contact@flexispot.com. this will help us identify the problem and find a suitable resolution.
Only a couple days in with the new desk. Love the look and solid build. Raises and lowers smoothly. As we built the desk we noticed not all the pilot holes were in place which made it confusing for assembly (not wanting to drill into a new desk). Also found that the cable ties were missing. Found that the written directions needed supplementing with online videos. The bamboo is beautiful and fits nicely in a home office.
I was expecting to pay a lot more for a quality desk and after purchasing this product I am amazed. Took a little bit to assemble but i like the desk so much I&m buying one for my home office.
Love the look and appreciate the ease of the two key-pad&s movement, but my 48x30 desk didn&t come with holes in the middle drilled so there is no middle drill support making it wobbly. We reread directions, tightened all the screws, but still moving.
Response from FlexiSpotBy FlexiSpot, November 5, 2025
Hi Elizabeth,
We are very sorry to hear about the issue. regarding the holes for the middle support. It does not have pre-drilled holes since that part can be adjusted depending on the size of the tabletop. To stabilize the desk, kindly drill holes for the middle support and make sure the screws are tightened properly. if you need further assistance, please do not hesitate to get back to us.
This desk is amazing & very sturdy. I spend most of my time gaming or producing music on the desk I am extremely satisfied with the desk after the first month of use. Great value to price ratio.
You advertise the bamboo desk top at 60 inches but it’s not even 58 inches. It looks like you’re just reselling whatever you can source and you’re not even double checking that you’re selling what you advertised
Response from FlexiSpotBy FlexiSpot, November 5, 2025
Hi Sam,
We are very sorry to hear about the issue. Yet, We sent you an email not only to learn more about this. but also to find a suitable solution to this matter. We are looking forward to your response.