Customer reviews from FlexiSpot
FlexiSpot - E2 42''W Electric Adjustable Standing Desk Chipboard, / - Black
Average customer rating
4.4
(822 Reviews)
Rating breakdown 822 reviews
5 Stars
581
4 Stars
118
3 Stars
57
2 Stars
35
1 Star
31
Customer Reviews for FlexiSpot - E2 42''W Electric Adjustable Standing Desk Chipboard, / - Black
Customer Rating
1
Good Base Product / Poor Execution
on July 17, 2023
Posted by: John K.
Instructions need updating. The motor orientation isn&t stated until the end of the book. Its also easy to miss attaching the psu cage to hang from the frame causing to disassemble the desk to put the cage in. Also, the rubber grommets are ONE TIME USE. So after 5 times rebuilding the desk to fix orientation and the psu cage, one had completely come apart causing tension on one of the arms. I&m not sure why they just don&t use rubber washers. Also, the E2 motor doesn&t seem strong enough to push the larger chipboards, it thinks its getting blocked from the extra weight and reverses.
We orderer an E2 and the super premium L desktop. The premium one went pretty much flawless. The E2 is clearly the weaker product and you can tell the guide holes are only for the premium products they offer.
The cable cage was bundled. Its nice but the cardboard mask for drilling is off an 2mm. The bracket screws are about 2mm as well so if can be completely off if you don&t have a steady hand. I recommend the company use paper like TV anchors do, they are flatter and can print more precisely.
Also, if the chipboard is wrong they won&t replace it... so much for 30-day return.
Response from FlexiSpotBy FlexiSpot, November 5, 2025
Hi John,
We are deeply sorry for any inconvenience caused. To resolve the issue with its anti-collision. Please follow the instruction below.
a. Keep pressing the "▲ " and "▼" buttons at the same time for 5 seconds to switch the sensitivity to levels 1, 2 or 3.?
b. When the display shows " A-1", it signifies low sensitivity. "A-2 " signifies medium sensitivity and "A-3 " signifies high sensitivity. If it shows A-0, it means that the anti-collision is off.
?
Here is the video for your reference. Note: the product shown in the video is not the same as your product, but the keys on how to adjust the sensitivity of your desk are the same.
https://www.youtube.com/watch?v=C4kxJ6IJZR0&t=9s
We are deeply sorry for any inconvenience caused. To resolve the issue with its anti-collision. Please follow the instruction below.
a. Keep pressing the "▲ " and "▼" buttons at the same time for 5 seconds to switch the sensitivity to levels 1, 2 or 3.?
b. When the display shows " A-1", it signifies low sensitivity. "A-2 " signifies medium sensitivity and "A-3 " signifies high sensitivity. If it shows A-0, it means that the anti-collision is off.
?
Here is the video for your reference. Note: the product shown in the video is not the same as your product, but the keys on how to adjust the sensitivity of your desk are the same.
https://www.youtube.com/watch?v=C4kxJ6IJZR0&t=9s
Written by a customer while visiting FlexiSpot
Customer Rating
2
Missing Predrilled Holes
on July 17, 2023
Posted by: Xiong S.
The board missed two predrilled holes in the center for the middle pole, and also one predrilled hole for the keyboard.
Response from FlexiSpotBy FlexiSpot, November 5, 2025
Hi Xiong,
We sincerely apologize for any inconvenience caused. There are no pre-drilled holes in the middle as the desk frame can be adjusted horizontally depending on the size of your tabletop. We advise drilling new holes with an electric drill. That&s also what we advise for the keypad. Do not worry it will be covered by the warranty incase something wrong happened.
We sincerely apologize for any inconvenience caused. There are no pre-drilled holes in the middle as the desk frame can be adjusted horizontally depending on the size of your tabletop. We advise drilling new holes with an electric drill. That&s also what we advise for the keypad. Do not worry it will be covered by the warranty incase something wrong happened.
Written by a customer while visiting FlexiSpot
Customer Rating
4
Good desk but the desktop
on July 15, 2023
Posted by: Torrie A.
Good desk but the desktop came chipped and some screw holes for the keypad weren&t there
Written by a customer while visiting FlexiSpot
Customer Rating
5
deep value
on July 14, 2023
Posted by: Owen B.
If you follow the assembly instructions and assemble the desk carefully, everything is snug and tight and stable and the desk works great. An excellent value compared to other standing desks.
Written by a customer while visiting FlexiSpot
Customer Rating
2
Tabletop arrived damaged, poorly constructed
on July 13, 2023
Posted by: Morgan
I ordered the E1 frame, with "solid wood" desktop option, in Rubberwood. Unfortunately, the top arrived with multiple areas of splitting and splintering along the seams where pieces of wood were joined together in a zig-zag pattern. The top seems to be poorly constructed, not the solid piece of wood they advertise. If you were to run a piece of paper over these areas, it would likely tear - and would scratch the bottom of your laptop.
In addition, the keypad for adjusting desk height seems to have a mind of its own. It easily takes 45 seconds to get it to finally land at the desired height, as it will move up and down at will, in small increments, instead of simply moving steadily in the direction of the button being pressed. This occurs even after resetting the keypad. Overall, this is not the type of quality I was hoping for in a desk at this price point. Would not recommend.
Response from FlexiSpotBy FlexiSpot, November 5, 2025
Hi Morgan,
Thank you for contacting us. As per checking, the pre-drilled holes are only for reference. Kindly drill the holes depending on the size of your tabletop and expand the frame to match it. It&s not totally necessary to line up the legs with the pre-drilled holes if they do not match or if there are none. You can just drill it even if it is not aligned with the pre-drilled holes. As long as you install the desktop and baffles to both edges, it&s good.
Regarding The issue with its controller, Please be advised that your desk has anti-collision feature and the sensitivity can be adjusted. Please see the instruction on how to adjust it for your reference.
a. Keep pressing the "▲ " and "▼" buttons at the same time for 5 seconds to switch the sensitivity to levels 1, 2 or 3.?
b. When the display shows " A-1", it signifies low sensitivity. "A-2 " signifies medium sensitivity and "A-3 " signifies high sensitivity. If it shows A-0, it means that the anti-collision is off.
Should you have other questions or concerns please do not hesitate to contact us.
Thank you for contacting us. As per checking, the pre-drilled holes are only for reference. Kindly drill the holes depending on the size of your tabletop and expand the frame to match it. It&s not totally necessary to line up the legs with the pre-drilled holes if they do not match or if there are none. You can just drill it even if it is not aligned with the pre-drilled holes. As long as you install the desktop and baffles to both edges, it&s good.
Regarding The issue with its controller, Please be advised that your desk has anti-collision feature and the sensitivity can be adjusted. Please see the instruction on how to adjust it for your reference.
a. Keep pressing the "▲ " and "▼" buttons at the same time for 5 seconds to switch the sensitivity to levels 1, 2 or 3.?
b. When the display shows " A-1", it signifies low sensitivity. "A-2 " signifies medium sensitivity and "A-3 " signifies high sensitivity. If it shows A-0, it means that the anti-collision is off.
Should you have other questions or concerns please do not hesitate to contact us.
Written by a customer while visiting FlexiSpot
Customer Rating
5
Wonderful desk, glad I finally made the purchase!
on July 13, 2023
Posted by: Amanda D.
I&ve had this desk for a couple of months now, and so far, it&s doing great! Bought it during a flash sale, so the price was comfortable. It arrived super fast, way faster than I expected, and came in 2 separate packages. Assembly is pretty easy as long as you take your time and follow the directions - it took me a little over 2 hours start to finish. My only assembly complaint is that I had to drill my own holes for the stability bar (I think it was for that part but can&t remember exactly) and the control pad. However, 1) other commenters had mentioned having to do that so I was mentally prepared for possibly having to do so as well, and 2) I could see how FlexiSpot couldn&t necessarily make the holes themselves for those parts since it can vary, so it wasn&t a big deal, I&m still giving this desk 5 stars.
Written by a customer while visiting FlexiSpot
Customer Rating
4
Great product!
on July 13, 2023
Posted by: Thanut F.
Good product but the transportation is not great it&s delay for 3-4 days for my order
Written by a customer while visiting FlexiSpot
Customer Rating
4
E2 Desk Review
on July 13, 2023
Posted by: Jacqueline S.
Easy to assemble and I&m enjoying its use! Good value. The only issue was that two screw holes for one of the baffles was broken (screws wouldn&t go in) and so I wasn&t able to attach the baffle.
Written by a customer while visiting FlexiSpot