Customer Reviews for FlexiSpot - E2 48''W x 30''D Electric Adjustable Standing Desk Chipboard, / - Black
Customer Rating
2
Tabletop arrived damaged, poorly constructed
on July 13, 2023
Posted by: Morgan
I ordered the E1 frame, with "solid wood" desktop option, in Rubberwood. Unfortunately, the top arrived with multiple areas of splitting and splintering along the seams where pieces of wood were joined together in a zig-zag pattern. The top seems to be poorly constructed, not the solid piece of wood they advertise. If you were to run a piece of paper over these areas, it would likely tear - and would scratch the bottom of your laptop.
In addition, the keypad for adjusting desk height seems to have a mind of its own. It easily takes 45 seconds to get it to finally land at the desired height, as it will move up and down at will, in small increments, instead of simply moving steadily in the direction of the button being pressed. This occurs even after resetting the keypad. Overall, this is not the type of quality I was hoping for in a desk at this price point. Would not recommend.
Response from FlexiSpotBy FlexiSpot, November 5, 2025
Hi Morgan,
Thank you for contacting us. As per checking, the pre-drilled holes are only for reference. Kindly drill the holes depending on the size of your tabletop and expand the frame to match it. It&s not totally necessary to line up the legs with the pre-drilled holes if they do not match or if there are none. You can just drill it even if it is not aligned with the pre-drilled holes. As long as you install the desktop and baffles to both edges, it&s good. Regarding The issue with its controller, Please be advised that your desk has anti-collision feature and the sensitivity can be adjusted. Please see the instruction on how to adjust it for your reference. a. Keep pressing the "▲ " and "▼" buttons at the same time for 5 seconds to switch the sensitivity to levels 1, 2 or 3.? b. When the display shows " A-1", it signifies low sensitivity. "A-2 " signifies medium sensitivity and "A-3 " signifies high sensitivity. If it shows A-0, it means that the anti-collision is off.
Should you have other questions or concerns please do not hesitate to contact us.
I&ve had this desk for a couple of months now, and so far, it&s doing great! Bought it during a flash sale, so the price was comfortable. It arrived super fast, way faster than I expected, and came in 2 separate packages. Assembly is pretty easy as long as you take your time and follow the directions - it took me a little over 2 hours start to finish. My only assembly complaint is that I had to drill my own holes for the stability bar (I think it was for that part but can&t remember exactly) and the control pad. However, 1) other commenters had mentioned having to do that so I was mentally prepared for possibly having to do so as well, and 2) I could see how FlexiSpot couldn&t necessarily make the holes themselves for those parts since it can vary, so it wasn&t a big deal, I&m still giving this desk 5 stars.
Easy to assemble and I&m enjoying its use! Good value. The only issue was that two screw holes for one of the baffles was broken (screws wouldn&t go in) and so I wasn&t able to attach the baffle.
Loved the desk! Setup is fairly easy, as long as one of you is a bit handy. Only issue is that I had some slight damage on the desktop once I opened the box. I was able to cover it up.
The desk itself works well and has a smooth lift and descent. The chipboard top is quality and feel sturdy. The only main issue is there were some places where the instructions said to add screws for added support and there were not drilled holes where there should have been.
the assembly instructions are clear enough. the different screw sizes are in separate baggies. those are nice. but the instructions are not entirely accurate for a few reasons: 1. step 5, 2nd picture: the keypad has to line along the frame edge and not across it as in the instructions, because the pre-drill holes are along, not across. 2. same picture: in the crossbeam, there&s supposed to be places for 2 D-screws but there&s no pre-drill holes on the frame. 3. this is minor. the model picture shows the keypad (and thus the motor) located on the right hand side. there&s no pre-drill holes on that side. rather the holes are such that the motor and the key pad are both on the left side.