Upon assembling and using the standing desk for the first time yesterday, I discovered a critical issue with its functionality. The up and down buttons, which are essential for adjusting the desk height, are not working correctly. Specifically, when I attempt to raise the desk to a higher level using the up button, it does the opposite – the desk lowers instead. This malfunction renders the desk unusable for its intended purpose, as it is unable to reach the desired height for ergonomic and comfort reasons.
Response from FlexiSpotBy FlexiSpot, November 5, 2025
Hi Kylin,
We tried to call you to fix the issue. but, there was no answer. We sent you steps on how to fix the issue via email. Please let us know if it resolves it or not by replying to the email we sent.
The desk is made of a good quality, however the smaller parts seem to be not well supported. It seems that cheap stick back tape is used to hold the wires under the table, and once it comes off, it&s fine and the cords are a mess. Also, the hight for sitting is not as level for some reason. I do appreciate the flexibility in size, as the measurement was spot on.
Response from FlexiSpotBy FlexiSpot, November 5, 2025
Hi Melanie,
thank you for your honest feedback about the product. If there is anything wrong with it. Please do not hesitate to contact us. you can reach us at 855-585-5618 or email us to contact@flexispot.com. Thank you!
i love my desk but the automatic rise/fall has a mind of its own. i raised it the other day and it started going down. when i pressed the down it started going up and then up and hit a shelf behind it and completely tore it out of the wall. :( i don&t understand!
Response from FlexiSpotBy FlexiSpot, November 5, 2025
Hi Martyna,
We are sorry for the trouble caused. We sent you instruction on how to reset the desk. Please let us know whether it fixes or not by replying to the email we sent. Thank you!
The desk looks nice and has the perfect height range for me. I bought the E2 on sale and got a great deal for what it is really. My only issue is that sometimes the height controller has a mind of its own and will randomly lift or lower when I operate it. We get where we&re going eventually though.
Great desk for an amazing price. Recommend for 8 hour wfh sitters lol
Response from FlexiSpotBy FlexiSpot, November 5, 2025
Hello,
We&re thrilled to hear that you find our desk great, especially at such an amazing price!
Recommendations from 8-hour work-from-home warriors are the best kind of endorsements! We&re here to make those long WFH hours as comfortable and productive as possible. If you ever have more feedback or questions, don&t hesitate to reach out.
Wishing you many more productive and comfy days at your desk!