Stars removed because the DARK bamboo color option underneath the bamboo desktop material selection is not a solid material like the light bamboo option. I&m highly disappointed since this was a more expensive option and only clarified in SOME of the information pages on the website.
Further adding to the frustration, the instruction manual is not thorough. The cross member holes pre-drilled in the desktop did not align with our desktop (they did not align after rotating and flipping, and they were off by several inches so it is not a tolerance issue). Since the manual said these screws were REQUIRED, my only guess is that the pre-drilled holes align with a different base model. I used what APPEARED to be self drilling screws to attach the desktop to the base, but this was again just a guess, and I am concerned about the attachment strength since the top is, again, not a solid material.
This desk is awesome very sturdy and high quality. I also love how they include a high quality multi tool for the installation, not some cheap small hex key like you get most the time when assembling furniture.
Missing parts and the topper for the desk makes no sense how it sits (covers 1 hole completely or partially covers both). I wouldnt spend this much money on their desk again.
Great desk. The instructions could be a little clearer. And need instructions on the controls as to what does what other than up and down. But overall very happy. Needed a desk that was higher for my tall husband. This works perfectly, especially when paired with his Herman Miller Aeron chair
Some of the screws were free especially the one next to the central block under the desk where all the wires go. Yes, desk is heavy duty and handles heavy table top pretty well but is it worth the money? May be not