Customer Reviews for Magic Bullet - Blender - Black
Customer Rating
5
customer service
on October 16, 2015
Posted by: Helray
from Ontario, Canada
Gender:Female
I had a problem with the cross blade that I have. I called customer service and spoke to Ralph. that gentleman was very nice and professional. he was thorough and very pleasant. no arguments, the cross blade is defective and he is sending me one right away. thank you Magic Bullet for standing by your warranty.
I'm on my third magic bullet. I use them mostly to make smoothies. My major complaint is the cleaning instructions! Why would you say "Just place any of the pieces (except the Power Base) on top shelf of dishwashe" THEN...next sentence is "Do not put the blades in the dishwasher." I haven't done that but the gasket on my last bullet leaked and the base has liquid coming out the bottom. There is no visible problem with the gasket so it must be the quality (lack of). These things are so cheaply made that this will have to be my last one.
I purchased my Bullet about 10 years ago. Never had any trouble with it except my milling lid leaked so threw it away as still had the other blade (lid). Called to order new lid and was very pleasently Surprised when the lady helping me said she was gong to send me replacement lids at no charge! Can't remember her name unless it was Rebecca. Thank you so very much.
I bought a Magic bullet several years ago and a friend of mine unfortunately broke it. I ordered another one and the motor wasn't working correctly or at all. I called Magic Bullet and they so kindly sent me another motor with new blades without any questions and not having the inconvenience of sending the broken parts back. I really appreciated their fantastic customer service and now my new Bullet is working perfectly. Thank you to one and all and by the way I LOVE my Magic Bullet Mary Lou Gallagher