Deloris was extremely helpful and patient and informative. I'm hoping to be able to upgrade the bullet to the one that crushes ice with nutrional veggie and fruit extractor...I know my celiac disease will soon be a thought of in the back of my mind and not so sadly in the for front. Thank you so much for this marvel of machinery. With you phone rep in Deloris and policy.. Thanks again, Eileen Garvin
I have used my Magic Bullet everyday, multiple times some days, for breakfast smoothies, nut chopping, thickening soups, chopping onions, and much more.
I bought this a little under a year ago, and just now had issues. I called cs and they walked me through a few steps to figure out the problem. They are sending me out a new blade and everything should be good to go. Very nice, only took a few minutes and I couldn't be more happy to use my magic bullet again. Thank you!!
Bought this to puree cooked fruits and vegetables for our baby girl, loved the convenience of only having to wash a small think and not the massive blender we have. Works ok, but lasts about 1-2 months. Cheap rubber material they use to make the drive gears strip very easily. We ONLY use this to puree cooked fruits and vegetables, NEVER used for smoothies and such that requires crushing ice which is more demanding for the machine, and yet the drive gear stripped and melted. We loved the convenience of it so much that we thought it might have been a defect so we gave it another shot, bought another one and same thing, one month later stripped rubber gear. There's a one year warranty, but we need to pay shipping and handling to get it fixed or exchanged, and then we would get another cheap piece of junk and continue shipping the junk back and forth every month? No thanks, threw it where it belongs, in the trash can! Bought a kitchen aid chopper/puree machine, works like a charm and has a metal drive which is at least reliable... Very unhappy with this magic bullet single shot piece of junk. Definitely not recommending this to anyone! Unless you like useless and worthless junk.