Customer reviews from lg.com
LG - Refurbished Excellent - CordZero All-in-One Cordless Stick Vacuum with Auto Empty - Iron Grey
Average customer rating
4.3
(188 Reviews)
Rating breakdown 188 reviews
5 Stars
129
4 Stars
23
3 Stars
10
2 Stars
8
1 Star
18
94%of customers recommend this product.
(
62 out of
66)
Customer Reviews for LG - Refurbished Excellent - CordZero All-in-One Cordless Stick Vacuum with Auto Empty - Iron Grey
Posted by: Anonymous19
from Atlanta, GA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Lightweight, heavy suction, fairly quiet, powerful and has so many great accessories. Love the cordless aspect and batteries run long enough for entire house to be cleaned. Auto empty into bag is awesome! Storage "tower" is pretty compact and doesn't take up too much space (huge bonus). Great for vacuuming stairs and, as dog owners, all the furniture that attracts pet hair.
Pros: Features/Settings, battery, Performance, Quality, easy to use
I would recommend this to a friend!
Written by a customer while visiting lg.com
Customer Rating
4
Quiet, Great Vacuum, Eh Mop, Proprietary Bags
on August 31, 2022
Posted by: Matt Sc
from Midwest
Verified Purchase:Yes
[This review was collected as part of a promotion.] Wow, I was not expecting so many parts and pieces to arrive in such a large box. After getting over my initial shock, everything was pretty straightforward to put together and all of the components and attachments either store in or hang on the base, so it doesn't take up as much room as I feared.
The vacuum itself is deceptively quiet and works great. We have a similar style stick vacuum from another well known brand and it must be 2-3 times louder than this vacuum, but seems to perform the same. We have a dog that'll dash out the doggy door when our old vacuum turns on. With this vacuum, she's still not pleased, but she'll hang out one room over instead of making a beeline for the backyard.
The vacuum itself comes with a number of attachments-- a general floor head (with spinning brushes) a narrower pet hair head (with spinning rubber flaps) and a mop (no suction, just rotating pads). It also has the usual brush, crevice tool, etc. One cool thing worth mentioning is that the aluminum tube (between the vacuum and head) is extendable, so this is actually comfortable to use while standing-- you don't have to hunch over.
For performance, I find that you can get about 15 minutes out of one battery on the highest speed, but closer to 45 minutes with the lowest speed-- which has more than enough power for hardwood floors, etc. This set also comes with a spare battery (that sits under the lid of the storage tower and is always charged), so you can actually get some cleaning done in between charges.
The general flooring head with the bristles works well-- it picks up pretty much everything. The rubber flap head for pet hair is okay. It does good for hair that is fresh on the surface (so couches, car seats, etc)-- but it does not work miracles. If you have a rug with hair that's worked in over the past 2 years and is really embedded in there, not much will get it out, including this head.
The mop head is a bit of a disappointment. It has a small reservoir, you can't use hot water, and you can only use plain water (no cleaning solutions). Because of this, it's really limited in its usefulness for me.
Finally, the base/storage station is pretty slick. It always keeps the vacuum charged (expected), does a good job at holding all the accessories (good design), but the real feature is the auto emptying of the hand vac. If it's in AUTO mode, as soon as you dock the vacuum, it pops it open, sucks out all the dust and gets it ready to go again. I turned it off of AUTO because it is loud. It's basically as loud as a corded vacuum cleaner when it goes off. Overall, I love it. My only disappointment is that it empties the vacuum into a proprietary LG vacuum bag that they are currently pretty proud of. Hopefully a third party comes out with a more economical choice in the future.
So, final verdict? I love it, it's sleek, works well, is quiet, and is well thought out. Don't buy it for the mop feature (more of a gimmick in my eyes) and do be aware of the ongoing costs of the proprietary bags (though you can manually empty the vac into your own trash can, but that kind of negates the best feature of this system-- the auto emptying), but if you can get past those, then I think you'll really like what LG did with this product.
Pros: Style/Design, battery, Performance, Quality, easy to use
I would recommend this to a friend!
Written by a customer while visiting lg.com
Posted by: CJM2
from Southern USA
Verified Purchase:Yes
[This review was collected as part of a promotion.] So many appliances now are highly advanced and innovative. They come with mobile apps and lengthy instructions. This vacuum is something new for sure. I am usually not a huge fan of mobile apps for everything but knowing when the vacuum is fully charged or has an issue by checking my phone can be handy sometimes.
As for the vacuum itself; it works well. I, personally, had no issues with suction. Honestly, I tried all the settings and I can't imagine why anyone would need to use the Turbo function. I can't see how anyone would use that for regular day to day vacuuming. It's REALLY high intensity. The normal, basic setting is just fine for most floors, rugs and carpets. I think the suction is exceptionally good actually. It's amazing how you think something is clean and then see how much dust and hair gets picked up.
The pet attachment is handy for small areas that just need a quick clean up. The mop feature is interesting, I probably won't use that one as often. It does work just fine but I just don't like the extra clean-up of the device afterwards. What I really like this for is stairs. It's so much easier to maneuver than a regular vacuum and I can get the corners and angles of the stairs much easier and faster.
The automatic empty feature is pretty cool but I find that it only completely emptied the dust container about half the time. Even after compressing it and making sure it's not too full. Sometimes there will still be a bit of debris left that has to be manually emptied. However, that was not a big problem for me. I like the compact base station where you can store and charge the vacuum and all the attachments in one place. It's easy to assemble, charge and to set up.
My main issue is the sensitivity of the vacuum. It reminds me of old smartphones that had the capability to take very high-resolution photos but the phone itself would practically shut down when you used the feature. A lot of high-tech devices have this issue. They design the appliance to be very advanced but, counterintuitively - also too sensitive, so that it requires constant maintenance just to keep it functional on the most basic level. This is a big issue for me because when I clean; I want to get it done quickly and efficiently. I don't like stopping every few minutes and having to check the vacuum because it's saying it's "blocked". Only to have to completely disassemble the entire thing to figure out what tiny bit of fluff is supposedly "blocking" it. The usual culprit of the "blockage" is a tiny dust bunny or some barely visible piece of fluff that I have to spend 5 minutes and a tweezer to find. More times that I like; I had to give up and just use my regular vacuum cleaner to finish my chores. A big deal breaker for me because I don't like having to walk on eggshells around my appliances because I'm not sure if they'll work or allow me to get my tasks done that day without issue. That is my only but most major con.
Other than that; this vacuum is very good for basic tasks and day to day cleaning. Great for stairs and small areas. Good suction and helpful features and attachments.
Pros: Style/Design, Quality, easy to use
I would recommend this to a friend!
Written by a customer while visiting lg.com
Posted by: Ann59
from Parkersburg, WV
Verified Purchase:Yes
[This review was collected as part of a promotion.] I was so excited to get the LG Cordzero with ThinQ. With it being cordless, I can vacuum my whole house without searching for nearby outlets and having to plug and replace my vacuum. It has two batteries to ensure that I can finish the job. The charging tower serves as the charging base as well as storing all the extra attachments. You can quickly switch the attachments. It has a crevasse tool to reach between couch cushions, a dusting brush, a pet tool to easily pick up pet hair from my furniture, there's even a mop attachment to do hard surfaces. The ThinQ app will help with maintenance of the vacuum. It has a gratis that will automatically empty the debris that you've vacuumed after each time you use the vacuum. With the kompressor, you can compact debris you've picked up giving additional space to finish vacuuming. The wand is adjustable in length. There are three modes of vacuum power.
Pros: Style/Design, Features/Settings, Performance, Quality, easy to use
I would recommend this to a friend!
Written by a customer while visiting lg.com
Posted by: Olivia Moon
from NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] The LG CordZero has immediately become my favorite vacuum! Set up was so simple for the tower, the vacuum itself, and the Wi-Fi/ThiQ app. First thing I did was get the batteries charging. Being able to charge the extra battery to have ready at all times is convenience at its finest! Next up was putting all the accessories in their place inside the tower. How wonderful to have a place for everything, right where you need it. I enjoy vacuuming so much more when it’s cordless. Cleaning can be a pain, having to drag a cord behind you, needing to switch plugs when you move onto a farther room! I am ecstatic to be cord free! I am able to go directly from the hardwood floors, to the tiled floors, and right to the carpet with ease. There’s no change in suction, no switch needing to be switched. It’s completely effortless. The battery life is superb. Two-story home, multiple bathrooms and bedrooms, a loft, kitchen, dining room, office, and a laundry room… all vacuumed with battery still remaining, 1/3rd to be exact. Let me tell you, you never knew you needed your vacuum to empty itself until you have this LG CordZero Vacuum!! I never would have thought that would be my favorite feature. It’s incredible! The pictures I have attached are from the first use, after vacuuming with my current vacuum the day before! This not only shows that the suction power of the Smart Inverter Motor can get what your current vacuum is leaving behind, but also how well the auto empty feature works! Just when you think this vacuum can’t get any better… Power Mop attachment! Amazing! This one vacuum has been able to replace three cleaning tools (stick vacuum, dust buster, and mop) for me and I am so thankful!
Pros: Style/Design, battery, Performance, Quality, easy to use
I would recommend this to a friend!
Written by a customer while visiting lg.com
Customer Rating
5
Great features. Cabinet organizes all accessories
on September 25, 2022
Posted by: Anonymous
from Franklin, Tn
Verified Purchase:Yes
Bought one and loved it so much bought another one!! Love the mopping feature and extra battery but mostly love how it empties after each use!
Pros: Features/Settings
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Best Cordless Vacuum Ever!
on December 6, 2022
Posted by: Angelita Fregoso
from Covina, CA
[This review was collected as part of a promotion.] I was debating if I should get this vacuum or not because as you all know this vacuum isn’t cheap, but upon reading all the reviews I was convinced. When I first put it together I must say I didn’t think it was all that good as advertised. The suction isn’t as strong as I thought but considering it’s battery operated that’s to be expected. I just got a chance to use it now I’m obsessed!! Although suction isn’t that strong it’s enough. I’m happy with this purchase and I do recommend it.
Pros: ease of use
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Michael H in Houston
from The Woodlands (Houston), Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] I was skeptical when I ordered the LG CordZero but the more I read about it the more I wanted to try it out. With two old dogs (17 and 23… yup. That’s right) I vacuum every single day of my life. The biggest issue was having to pull the vacuum out, constantly unplug it to move it it around the house and then wrap the cord up and put it back up. It was a royal pain.
I honestly thought I wouldn’t have the power with a cordless option, but it’s not the case in the slightest. The best part is I have the tower in the living room and it looks great. Modern, out of the way yet very convenient to use and It recharges quickly. I’ve yet to have to use the second battery. The attachments are out of the way and seem to work great as well.
It is absolutely worth the investment.
So far, I’m very impressed and look forward to using it.
Pros: ease of use, Style/Design, Features/Settings
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com