Customer reviews from lg.com
LG - Refurbished Excellent - CordZero All-in-One Cordless Stick Vacuum with Auto Empty - Iron Grey
Average customer rating
4.3
(188 Reviews)
Rating breakdown 188 reviews
5 Stars
129
4 Stars
23
3 Stars
10
2 Stars
8
1 Star
18
94%of customers recommend this product.
(
62 out of
66)
Customer Reviews for LG - Refurbished Excellent - CordZero All-in-One Cordless Stick Vacuum with Auto Empty - Iron Grey
Posted by: LG cordzero A9
from Illinois
Verified Purchase:Yes
I needed to replace my old stick vac after not being satisfied with its pickup and performance. I went to Abt store and tested all the vacuums on display. The one that stood out was the LG A9. After buying one and using it for a week, it has very good suction (even on the lowest setting) plus 2 boost modes, pickup of fine dust, fur and large bits is great on carpets, the body is light and easy to carry around and it runs quieter than other vacuums due to the inverter motor. The filter is easy to access from the top of the main unit and comes with a spare. The wall mounted charge dock is convenient. The brush hasn't tangled with any hair yet. Overall this is a great choice in the stick vacuum world.
Pros: ease of use, Features/Settings
Quality
5
Features
5
Value
3
Written by a customer while visiting lg.com
Posted by: tksjax
from Cleveland, Tx
Verified Purchase:Yes
I had not planned on buying this vacuum that day but am so glad I did. So easy to set up/use and my dogs aren’t terrified of the noise.
Pros: ease of use, Quality, battery, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Berniemax
from Chicago, IL
Verified Purchase:Yes
I have to run this vacuum on med power to pick anything up off the floor, otherwise it just flings objects on the floor. This reduces the battery life considerably.
There are no lights on the head for you to see what you are cleaning.
It is very difficult to push on rugs, so I presume it's only for bare floors.
The floor cleaner is ok, but you can't really push down on it to scrub hard.
But the automatic cleaning of the vacuum is nice, as well as the charging station
There are no lights on the head for you to see what you are cleaning.
It is very difficult to push on rugs, so I presume it's only for bare floors.
The floor cleaner is ok, but you can't really push down on it to scrub hard.
But the automatic cleaning of the vacuum is nice, as well as the charging station
Pros: ease of use, Style/Design
Quality
5
Features
3
Value
4
Response from lg.comBy Jai., LG Social Media, March 30, 2023
Hello there. How are you. We're sorry to hear about the inconvenience you have experienced with your LG Vacuum Cleaner. We rely on our customers like you to let us know what we're doing right/wrong to continue to provide the best experience possible. We would be please to investigate this further, but we must switch to a platform that allows for back-in-forth conversation. Send us a private message on Facebook or Twitter with the handle @LGUSSupport, and your contact information, and we'll be pleased to see what we can do to help. Thanks `Jai.
Written by a customer while visiting lg.com
Customer Rating
4
Beautiful Design but lacks LED lighting feature
on April 7, 2023
Posted by: DanoFLA
from Panhandle Florida
Verified Purchase:Yes
Purchased this beautifully designed cordless vacuum but it lacks suction power for the high cost compared to my corded unit. Also at this price it should have high powered LED lighting on floor unit to allow easy detection of dust on the floor.
Pros: ease of use, Quality, Style/Design
Quality
5
Features
4
Value
3
Response from lg.comBy Christian Jimenez, LG Social Media, April 7, 2023
Thanks for the review for your LG CordZero™ All in One Auto Empty Cordless Stick Vacuum. We're glad you value the modern design behind your highly ergonomic vacuum. We'll take your feedback regarding equipping the vacuum with LED lighting into account as we create future models. In the meantime, should you need support, don't hesitate to reach out to us via chat or phone support. More information for these support options can be found here: https://www.lg.com/us/support/contact. We'd be happy to assist you! ^Chris
Written by a customer while visiting lg.com
Posted by: John L Strack
from Crystal River, FL 34428
Verified Purchase:Yes
[This review was collected as part of a promotion.] We are very pleased with the product and were disappointed when we couldn't remove the vacuum from the charging tower. I have all the confidence in LG that it has been repaired or replaced.
Pros: ease of use, Quality, Features/Settings, Performance
Quality
5
Features
5
Value
4
Response from lg.comBy Alice Feliz V. Luna, Social Media, April 12, 2023
Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated! We'll make sure to pass this to our team, this will surely make their day! Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly
Written by a customer while visiting lg.com
Posted by: Jonathan2023
from Nashville, TN
Verified Purchase:Yes
Brought this vacuum 2 months ago and I have no words to describe how happy I am with it. Definitely the best investment I made, 2 in one (vacuum & Mopping system). Worth’s the price!
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy Christian Jimenez, LG Social Media, May 5, 2023
Hi! Thanks for taking the time to post your review for your CordZero™ All in One Cordless Stick Vacuum. #LifesGood when the features in your vacuum make cleaning so much easier! Should you need support, don't hesitate to reach out to us! We're available via chat or phone support, which ever works better for you! You can find more details for these support options here: https://www.lg.com/us/support/contact. ^Chris
Written by a customer while visiting lg.com
Posted by: Lunchbox09
from Fort Worth, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] We have more than a few vacuums in our home, multiple stick vac’s from the other brands, as well as canisters, and shop-vacs. This one takes the cake as my new favorite. First impression is that it LOOKS great, I hardly want to move it to a closet or the laundry room because it is so sleek looking. The tower holds all accessories, which is awesome because if they don’t have a place they usually get lost in my house, only to be found 3 years later. Also, the auto empty feature of the tower is just awesome. The other stick vacs that I have used were always a pain to empty, and I would wind up getting dirt and dust all over the garbage can, or the floor that I just cleaned. Now everything is contained. Right from the vacuum to a large bag in the tower! This LG vacuum is also a breeze to use, it feels balanced in my hand. The telescoping tube is a great feature, and allows me to clean without bending over (I’m 6 foot tall). As for power, there is no shortage. Just on the normal mode it does a great job, but when you turn on turbo there is a noticeable difference in power. This difference in power makes it slightly louder, but still not as loud as other vacuums we own. The kompressor feature is also a great addition. As you’re vacuuming you can push all the dust and pet hair collected down, leaving more room before emptying. Which is externally helpful if you live in a house that doubles as a zoo like us (2 dogs, a cat, a snake, a lizard, and of course three kids under 13). The tower also holds an additional battery, which stays charged for longer cleaning. All you have to do is open the top, and swap out the awaiting battery, and off you go! Great idea! The app is a nice feature to have, it logs the cleaning time and amount used. It also can notify you on when filters need to be cleaned and changed. The app also tells you the battery life remaining, and when the unit has finished charging. All in all I love this new vacuum, and would recommend it to anyone with a larger home looking for a stick vac!
Pros: Style/Design, Features/Settings, battery, Performance, Quality, easy to use
I would recommend this to a friend!
Written by a customer while visiting lg.com
Posted by: Dave Thom
from North Tonawanda, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is a really nice cordless vacuum model. It is really sleek looking and my wife doesn’t mind having it on display, unlike our other vacuum that has been relegated to the closet. It was easy to put together and set up. It actually had quite a bit of power when you use the turbo button. I like that it has additional attachments. It works great on our carpet and on our tile. The only downside I’ve noticed is that having pets seems to make it clog from the fur sometimes. And another thing that I’m not really happy about is the bags. While it did come with three of them, they are very small. And they are also not reusable, I can’t empty them and then reuse them. I have a large family with animals, this just isn’t economical for us to have to buy new bags that hold so little debris. I’ve had it for a short time, and I’m already on my last bag that was included. I do appreciate the design and overall functionality of this device though. I love that it self empties and has such a long charge life. I just can’t see having to keep purchasing the bags constantly.
Pros: Style/Design, battery, easy to use
I would recommend this to a friend!
Written by a customer while visiting lg.com