Customer reviews from lg.com
LG - Refurbished Excellent - CordZero All-in-One Cordless Stick Vacuum with Auto Empty - Iron Grey
Average customer rating
4.3
(188 Reviews)
Rating breakdown 188 reviews
5 Stars
129
4 Stars
23
3 Stars
10
2 Stars
8
1 Star
18
94%of customers recommend this product.
(
62 out of
66)
Customer Reviews for LG - Refurbished Excellent - CordZero All-in-One Cordless Stick Vacuum with Auto Empty - Iron Grey
Posted by: bluewife
from Syracuse, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] I got this stick vacuum in hopes of doing a better job keeping my carpeted stairs clean. I was also excited that it might get used on the carpets in my vehicle. What I was NOT expecting was:
- A truly long battery life
- A lightweight vacuum that I could easily carry all around my home
- An enjoyable vacuuming experience
Our home is 2500 square feet. I used this first on my carpeted stairs, next I tackled the first floor, then I redid the stairs (with an attachment this time), and then last I did the entire second floor. I depleted the first battery after about 35 minutes of use (much of that use was on Power Mode) and then I only used the second battery for a couple of minutes (showed 99% full battery when I finished) I used the Normal mode on my hard floors and the Power mode on my carpeted areas.
- A truly long battery life
- A lightweight vacuum that I could easily carry all around my home
- An enjoyable vacuuming experience
Our home is 2500 square feet. I used this first on my carpeted stairs, next I tackled the first floor, then I redid the stairs (with an attachment this time), and then last I did the entire second floor. I depleted the first battery after about 35 minutes of use (much of that use was on Power Mode) and then I only used the second battery for a couple of minutes (showed 99% full battery when I finished) I used the Normal mode on my hard floors and the Power mode on my carpeted areas.
I found it to be very easy and intuitive to set up and use the base station. I love that the included attachments are neatly stored (cannot say the same for my corded vacuum's attachments which can rarely even be found let alone used) It's a real treat to have this in my home and I actually enjoy using it. It's not giving me shoulder pain or a weird callus on my hand from using it for so long (I'm not the only one right?).... it's just light, easy, and powerful. You'll feel like you're supposed to be hunched over and holding a cord out of the way. It will take some getting used to, to not instinctively hunch over, and just be able to walk around comfortably, like you're not doing a labor-intensive chore.
Pros: Style/Design, Features/Settings, battery, Performance, Quality, camera, easy to use
I would recommend this to a friend!
Written by a customer while visiting lg.com
Customer Rating
5
Love that the machine empties the dust and dirt!
on June 2, 2023
Posted by: Candicefree
from Morgantown, WV
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am in love with my new LG vacuum! It is one of the lightest ones I have ever owned. The head of the vacuum is a little smaller than my other cordless but works great. The suction is amazing on this little machine. The vacuum comes with a docking station that holds an extra battery that charges, all the accessories fit inside the station and the vacuum charges while docked. After you are finished and hang the vacuum up the special feature will suck the debris from the tank and dispose of it in a bag below. Seriously so totally like “the Jetson” like. Best vacuum EVER!
Pros: Style/Design, Performance, Quality, easy to use
Written by a customer while visiting lg.com
Posted by: Darrenwnc
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very happy with the purchase but customer support isn't the greatest
Written by a customer while visiting lg.com
Posted by: Pnk3
from Cape Cod, MA
Verified Purchase:Yes
I love the look of this vacuum and there are so many smart things built into the design like the lever to condense the debris inside the vacuum, and the way that the stand so cleanly stores all the accessories, but sadly there are several things that need to improve to make this the perfect vacuum. Firstly, for some debris like basic dust and dirt this vacuum works really well, but for other things like small rocks, beads, or anything on the larger side, it just kicks them around and doesn’t usually pick it up. There is no setting to adjust or replacement brush that will allow for this kind of debris and I always end up just bending over and picking up things that the vacuum should have been able to suck up in its own. Secondly, the stand is beautiful and amazing in so many ways and I love just replacing the bag in the stand every few months and not having to even thing about it that often, but the way that the door on the bottom of the vacuum opens to empty itself, almost always closes back up with some bits of debris and hair hanging out of it.
Pros: Style/Design
Quality
3
Features
5
Value
2
Response from lg.comBy LG, November 4, 2025
Hello. Thank you for sharing your experience with your LG LG CordZero Vacuum. Your feedback about the vacuum’s sleek design and smart features is appreciated, and your observations about its performance with larger debris and the auto-emptying door are important—especially when those details affect everyday usability. For reference, you can explore LG vacuum cleaning performance and accessory support here: https://www.lg.com/us/vacuum-cleaners. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this debris pickup and auto-emptying door issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James
Written by a customer while visiting lg.com
Customer Rating
2
too much maintenance needed
on November 12, 2023
Posted by: ny2234
This was my first cordless cyclone type vacuum and I realize now that these types of vacuums require a lot of maintenance compared to traditional bagged canister vacuums. I spend more time cleaning the vacuum than I would like, and that negates the convenience of not having a cord. It is also heavy when I use it as a hand held vacuum. I will probably end up giving this away.
Response from lg.comBy LG, October 29, 2025
Hello. Thank you for sharing your experience with your LG Vacuum. Your feedback about the maintenance demands and handheld weight of your cordless cyclone vacuum provides helpful insight into your usage preferences and expectations. For reference, you can explore LG vacuum support and product care resources here: https://www.lg.com/us/support/products/vacuums. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this maintenance and usability issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James
Written by a customer while visiting lg.com
Customer Rating
2
Won't pick up small debris
on February 4, 2024
Posted by: Anonymous
Have it for almost a year. Mop doesn't do good on vinyl flooring. Vacuum only works good only on turbo mode. Only picks up dirt and lint. It DOES NOT pick up anything else. Even small pieces of rice don't even pick up. Needs to be able to adjust to be able to pick up debris. If I could do it over. I would buy a Dyson instead.
Pros: battery
Quality
2
Features
2
Value
1
Response from lg.comBy LG, June 11, 2024
Thank you for sharing your experience with your LG CordZero vacuum cleaner. We appreciate your feedback and understand the importance of having a cleaning appliance that meets your expectations.
We regret to hear that you've encountered difficulties with its performance on vinyl flooring and its effectiveness in picking up debris. You may refer to this link for good-to-know information and troubleshooting tips for your unit: https://www.lg.com/us/support/help-library/lg-vacuum-not-working-or-losing-suction--20152545901773
To address these concerns and explore potential solutions, please send us a private message via @LGUSSupport on social media. Our team is dedicated to providing the support you need to enhance your cleaning experience. ^Win
We regret to hear that you've encountered difficulties with its performance on vinyl flooring and its effectiveness in picking up debris. You may refer to this link for good-to-know information and troubleshooting tips for your unit: https://www.lg.com/us/support/help-library/lg-vacuum-not-working-or-losing-suction--20152545901773
To address these concerns and explore potential solutions, please send us a private message via @LGUSSupport on social media. Our team is dedicated to providing the support you need to enhance your cleaning experience. ^Win
Written by a customer while visiting lg.com
Customer Rating
5
Highly efficient cordless stick Vaccum cleaner wit
on November 11, 2021
Posted by: Tonape
from Los Angeles
Verified Purchase:Yes
[This review was collected as part of a promotion.] Aesthetically it has all features to get good hold of this stick vacuum cleaner. Its very light in weight and very easy to maneuver. This stick has inbuilt feature to adjust the height which is pretty cool. Its much quieter than traditional heavy duty vacuum cleaner but little nosier than its competitor.
Vacuum cleaner is highly efficient in cleaning the floor. Highly effective on every thickness of the carpet. If small carpets roll in the vacuum cleaner, just stop the vacuums cleaner and it easily comes off. It works just fine. Smooth in operation. Mop feature is also highly effective. Battery life is pretty good. It comes with spare battery so no issue of running out of juice. Really impressed with its aesthetic.
Tower is designed just to the perfection. Its compact in nature. Looks good. It can accommodate attachments which was impressive. (which helps a lot in our case) Emptying the vacuum cleaner in auto mode is absolutely easy, just hang it up and it will job for you. No mess at all. This tower can charge both batteries at a time including one installed in the cleaner.
This is impressive setup and clean way to use the vacuum. Highly recommended.
Vacuum cleaner is highly efficient in cleaning the floor. Highly effective on every thickness of the carpet. If small carpets roll in the vacuum cleaner, just stop the vacuums cleaner and it easily comes off. It works just fine. Smooth in operation. Mop feature is also highly effective. Battery life is pretty good. It comes with spare battery so no issue of running out of juice. Really impressed with its aesthetic.
Tower is designed just to the perfection. Its compact in nature. Looks good. It can accommodate attachments which was impressive. (which helps a lot in our case) Emptying the vacuum cleaner in auto mode is absolutely easy, just hang it up and it will job for you. No mess at all. This tower can charge both batteries at a time including one installed in the cleaner.
This is impressive setup and clean way to use the vacuum. Highly recommended.
Pros: Style/Design, Features/Settings, battery, Performance, Quality, easy to use
I would recommend this to a friend!
Written by a customer while visiting lg.com
Posted by: MeganM33
from Crestwood, KY
Verified Purchase:Yes
[This review was collected as part of a promotion.] WOW! This LG cordzero blows away any Dyson I've ever had (I've had 3 models) and the Shark that I most recently started using. It is quieter, the auto empty feature is downright amazing, and it has a perfect amount of power to pick up the hair from my 2 dogs plus all the grass clippings that inevitably get tracked into the house.
I haven't even tried the mopping option yet, but I am sure it's amazing as well.
I will say that the amount of instructions that come with this device are plentiful - so many different instruction booklets and cards made it a little confusing but I guess when it comes to directions for a new device, more is better than less.
I love how this vacuum is small enough to fit under furniture, like beds, to clean. Also it's sleek appearance has me not even minding that it sits out in the living room! It does have to be plugged in so it can charge - which makes storing it in a closet difficult. But it's so nice looking that it doesn't even matter.
I recommend this over and over - I am geeky excited to have this new vacuum in my arsenal!
Pros: Style/Design, Features/Settings, Performance, Quality, easy to use
I would recommend this to a friend!
Written by a customer while visiting lg.com