Customer reviews from lg.com
LG - Refurbished Excellent - CordZero All-in-One Cordless Stick Vacuum with Auto Empty - Iron Grey
Average customer rating
4.3
(188 Reviews)
Rating breakdown 188 reviews
5 Stars
129
4 Stars
23
3 Stars
10
2 Stars
8
1 Star
18
94%of customers recommend this product.
(
62 out of
66)
Customer Reviews for LG - Refurbished Excellent - CordZero All-in-One Cordless Stick Vacuum with Auto Empty - Iron Grey
Customer Rating
4
Latch broke on dust collector lid
on January 4, 2025
Posted by: SVM1393
We love the vacuum and especially like the right angle flexibility. We would have rated it a 5 but the plastic latch broke on the part that collects the dust, etc. Can I purchase a new collector liid?
Response from lg.comBy LG Digital Care Team, February 20, 2025
We're so glad to read that you’re loving your new vacuum, especially the right-angle flexibility which makes cleaning so much easier, especially in tight spaces! For the collector lid, replacement parts are often available through our LG Parts Store at LGParts.com. Thanks for choosing LG, if you need help, be sure to reach us on social media @LGUSSupport. We’re always here to help! ^Jose
Written by a customer while visiting lg.com
Customer Rating
1
TERRIBLE PRODUCT
on February 12, 2025
Posted by: ANN32
Zero stars. .Awful, never worked, never emptied, no support.
Quality
1
Features
1
Value
1
Response from lg.comBy Josh, LG Digital Care Team, February 14, 2025
Hey there! Let's help get your LG vacuum working again so you can keep your home clean. We'd be happy to provide you with this link (https://tinyurl.com/22ylnd2e), which may offer some tips to help with your vacuum. Please send us a private message on social media at @LGUSSupport with your contact details, model number, details about any troubleshooting you've tried, and details about your previous conversation with support, and we'll make sure that you're taken care of! *Josh
Written by a customer while visiting lg.com
Customer Rating
2
Not worth money
on June 6, 2025
Posted by: Dmoney777
from New York
way overpriced and the battery capacity to do the entire house with the 2 batteries is still insufficient.
Pros: Features/Settings
Quality
3
Features
3
Value
2
Response from lg.comBy LG Digital Care Team, June 8, 2025
Thank you for your feedback on the LG CordZero stick vacuum! We truly appreciate you sharing your experience. When one battery runs low, you can quickly swap it out for the second and recharge the first, then continue swapping as often as needed until your whole home is clean, without missing a beat. We’d love to share tips to help you get the most out of every charge and make your cleaning routine even more seamless. For more feedback or questions, private message us on social media @LGUSSupport . Your input helps us keep innovating for homes like yours! ^David
Written by a customer while visiting lg.com
Ratings-Only Reviews
Based on 1 ratings-only review
Overall Customer Rating
1